[Resolved]  Bajaj Allianz — policy expired because of agent responsibility

Address:401107

Ref :- policy no.-og[protected]-[protected] family floater health guard

Dear sir,

With reference to above my policy number i herby inform you that the said policy t have taken from your agent fortune five and i called the concern person two times but no response from there side, at the end i could not get renewed the policy.
Also even they have not call back me on land line as number given on the policy doc in fact they have not mentioned my correct mobile number ([protected]) and email id... Also no remainder from their side for renewal… sir when i want to use my policy in hospital i could not use the same just because of their irresponsibility.

Sir i took my policy from the agent just because of their follow up for renewals and benefits in case of emergencies but they are not providing the same as a result you knew…..
Sir this is very serious matter please look in to this and renew my policy as soon as possible.

Regards
Abhishek gupta
[protected]
304, a wing, sankalp - i chs ltd, poonam sagar complex, mira road east 401107.

Agent code:- bag10013265
Agent name:- fortune five
Concern person :- rahul ([protected] / [protected])
Was this information helpful?
No (0)
Yes (0)
Mar 31, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Bajaj Allianz Customer Care's response
Hi Abhishek,

We're sorry about this. We've noted your details and shared the same with the team. We assure you that we'll help you with the renewal at the earliest.

Your complaint is registered with us with the Reference No. BA - 1338, note this for all future follow ups on this case. Also feel free to write to us at [protected]@bajajallianz.co.in with the given reference no. in the subject line, for any further assistance.

Regards,
Bajaj Allianz General Insurance
Verified Support
Feb 28, 2018
Bajaj Allianz Customer Care's response
Hi Abhishek,

We understand that our team has emailed you sharing necessary updates with regards to your concern. Thank you.

Regards,
Bajaj Allianz General Insurance
Complaint comments 

Comments

I have Renew Car(Hundi ) Policy dated on 6 feb 2018 . send me link payment gateway and Total Amount Transaction - 8810 but she (Harpreet) say me i have send only 8410 Rs.

so she is not refund my money (400) or Renew Policy Document .

I want to Camel Bajaj Allianz car insurance and policy Taker name (Harpreet).
Bajaj Allianz Customer Care's response, Feb 22, 2018
Verified Support
Hi Amit,

This shouldn't have happened. Allow us to get this checked with our team. Please share your contact and policy number at [email protected] so that we can connect with you for a detailed feedback.

We've also registered your complaint and the Reference no. for the same is BA - 1339. Mention the same in the subject line of the email while sending in the details or for any future follow-ups.

Regards,
Bajaj Allianz General Insurance
amitgautam007's reply, Sep 19, 2018
Hi
I have send you our contact no and policy no find below Details.

Contact No - 9555116920
Policy No - OG-18-1121-1801-00003515
amitgautam007's reply, Sep 19, 2018
Sir,

Please check and conform me because i have not again argument regarding this complaint . so please take action this complaint.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Allianz
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    2208
    Pending
    0
    Resolved
    1672
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
    View all Bajaj Allianz contact information