[Resolved] Bajaj Allianz — policy number: og[protected]-00079171 | |||||
My complaint may seem very silly but it is a proof for bajaj allianz's ignorance about customer's issues. I bought the subjected policy for my skoda rapid ambition plus diesel mt. But they mentioned it wrongly in the policy as elegance. I have been contacting the customer service both by phone and email for the simple correction in car's subtype from elegance to ambition. They are not even calling me back to explain what's the challenging thing in the correction. It's been frustrating and i am not using the car for several days due to this as i came to a point they will trouble more in case something happens with this error in insurance. I sent the email to nodal officer and whatever the escalation matrix they mentioned on their website. Please help me in getting this corrected at the earliest. Thanks! A frustrated bajaj allianz's new customer, Siva sankar [protected] Was this information helpful? | |||||
Jan 14, 2019 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support Dec 14, 2018 Bajaj Allianz Customer Care's response Hi, Sorry to have disappointed you. We shall connect with you at the earliest to address your issue. Regards, Bajaj Allianz General Insurance | |||||
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