Bajaj Allianz Complaints & Reviews

Policy Number : OG[protected]-00026063

My Activa (Two Wheeler) policy was completed/expired in December 09, 2018. So I thought of taking a policy from Bajaj Allianz. And I did Inquire on Bajaj Allianz 's website and the next day I got a call from Bajaj and I took an online policy. But at that time told me that it’s not compulsory to take a PA cover of the driver so I did not take it. Looking at the policy, I felt like some details are missing so I said to him making some correction in policy. Then I showed an insurance agent the policy, telling him that this policy is not true as the IRDA rules. The PA cover of the driver is compulsory. It has given the wrong information and taken this policy.

Now, I don’t want to make any correction in my two wheeler policy because Bajaj Allianz has given policy through a wrong guidance. Therefore, I want to cancellation this policy and to take full premium and compensation and from Bajaj Allianz But he did not given a satisfactory answer even once.

I have also registered my complaint on IGMS IRDA portal With Token Number[protected], Issue No. : 75587917 but the company has updated Closure Request so that i cant not escalated on IGMS portal.

After this many times I asked him this, but he did not given a satisfactory answer even once.
Many follow-up with these email id, [protected]@bajajallianz.co.in, Suprava.[protected]@bajajallianz.co.in, Sushma.[protected]@bajajallianz.co.in, Ketki.[protected]@bajajallianz.co.in, head.[protected]@bajajallianz.co.in, [protected]@bajajallianz.co.in, [protected]@[protected]@bajajallianz.co.in, [protected]@bajajallianz.co.in, [protected]@bajajallianz.co.in but did not given satisfactory answer.

I have sent my all insurance documents to Chennai at TCS, TEK TOWER address for surrendering the insurance and closing the account.

Its been 15 days there is no acknowledgement of the mail and there is no update from bajaj allianz. When called to customer care they have asked to send the document to the above address and for more inquiry they have asked to send mail to citi.[protected]@bajajallianz, Still there is no response from citi bank.

I feel like duped!!

Bajaj allianz i have purchase your life insurance terms of 3 years above the amount 50 lacs insurance policy i have still not receive any bond of from your last
Emi ends in march why still i waiting for bond you are mentioned wrong address please call me at 1 new address my policy number:og[protected] — 00019038 / og[protected]-00019039 / og[protected]-00019040

Sir, i bought bajaj allianz policy in 2007, where i paid my first annual primium of 12000. My policy number is [protected]. I didnt paid any other primium thereafter. So i wanted to ask that would i get any returns or should i forget on it. I do have all the documents regarding this policy. Please reply on my email "[protected]@gmail.com" regarding this.

I surrendered my sarve shakti suraksha (Product name and uin : sarve shakti suraksha-116n060v02) policy - [protected] on 23rd dec 2018. I bought this policy from citibank 6 years ago who is an agent for this policy.

After surrender citibank is giving different replies every time.in their last reply they said - "talk to your insurer". While bajaj allianz has never replied back yet.

I am getting really worried now.

Dear sir,
I claimed my policy number [protected].
The thing os that your servicevis very vsry very ###.. I think you just put your company with your plocies in your ### ###. Because you guys are literally very ###... You cant make HAPPY TO your customers. Your all memebsrs along with the owner of the company is just ### ridiculous. Bcz you dont have any mother sister in your home .
Avinash kumar bansal
[protected]

I had purchased a samsung washine from dehradun dealer on 17 jul 2015, having two years warranty and at the same time i had purchased a two years extended warranty policy from bajaj allianz for the same product. The samsung warranty card shows that the product warranty is of two years i. E from 17-jul-2015 to 16-july-2017 and extended warranty of bajaj allianz starts from 17-jul 2017 to 16-jul-2019. Now bajaj allainz is refusing and saying that their policy has been stated from 17 july 2016 and ended on 16 july 2018.

Previously the customer care executive told me to provide warranty card, bill/invoice and policy document scanned copy. I have emailed all the relevant document to the email id provided to me by the executive. Now the copy is refusing to rectify the policy document.

My complain is very seroius about the behavour of the bajaj allianz co.
Policy no. Og[protected]-00266597

Hi team

Hope you are doing great... It's regarding renewal of my car insurance policy number og[protected]-00017406 from bajaj alliances that will expiry today that is 10-jan19. And i have reneiew my policy 10 day before the expiry of my policy but till date it's not reneiew as i tried to check the status online by scrutniy no.[protected] that shows status proposal pending for requirement. Payment reference number is 6099036. Payment made on 3rd jan-19. Got the msg from bajaj alliances.

Note i tried so many time agent name vipul who approaches me for renewal of my policy once the payment done he is continuously not responding to my call i do not have any updating for policy renewal. I have texted him and i tried customer support number toll free no.[protected]. No one responded over there tried 5-6 time at different times always same status no one picked the call. Vipul the agent from bajaj alliances number is [protected]. I don't think this is good for such growing company.

Looking forward for positive response soon as my policy expires today.

Regards
Kunwar [protected]

I am jujjavarapu kishore kumar, my employee id was bg22951. It has been long since i quit working for bajaj. I have mailed the hr, mallikarjuna achari. He forwarded the issue to ms. Madhuri, asking her to check with mr. Rahul gaikwad (I received a cc of the mail) and then there has been no response at all.

I would like to know the status of my pf claim as soon as possible.

Dear sir/madam,
I am nilesh vasani, i worked with bajaj allianz financial distributors ltd. For about 1 year then i have resigned my job. I am resign to[protected]. And i was recently update kyc at uan portal but there were my adhar card has been update at employee portal howaver it pending at pune field office so please approve it asap. I dont have hr contact no. Please provide me hr contact no. Or mail id.
Please do the needful as earlier as possible

Name nilesh bhupendrabhai vasani
Uan[protected]
Number [protected]

1. Personal details – name-zamal akhtar
Phone number - [[protected]]
Address - 16/17, fajil shaa caloni chaar darwaza bas badanpura jaipur

2. Details of complaint – product - samsung mobile samsung j7praim cost 14000
Service name-samsung
Serial no-[35/678/09/372949/7]

3. Complaint i lost my mobile during travelling in baik
At dilshad gardan my
Mobile is insurance is covered by
Bajaj finserv under all risk
Insurance but insurance company
Not sanctioned my claim
Claim application submit on
22/11/2018
Copies & mobile bill

I have retire rich policy no.[protected]. As mentioned in several previous complaints ithe service from this company is very bad. No complaint has been resolved to my satisfaction as of now forcing me to take up the matter with irdai for adjudication.
Now an email has been received by the company as under:
'as per request letter dated 3/01/2019, we hereby confirm that we have recorded as below: you shall pay the revised premium of rs 5000 from 03/01/2019 (Pa code (N/a)' unquote

I have never authorised any change in due date of the premium which is 25th of every month. Now this company has unilaterally has changed the premium due date to 03/01/2019 instead of 25th of every month as per the original terms of the policy.

Policy no. [protected]- i require all the payment receipts of the premiums since the time i have started the investment. I made the payment for the month of november 2018 however i don't get the receipt. So, i request you to provide all the receipts until now for my investment proof submission. It is highly urgent as i have to submit all the details in my company by 10th of jan 2019.

I am hemant sharma holding car policy no og[protected]-00105723, when giving policy they said its zero depth but after payment there is no zero depth in the policy, kindly add zero depth to my policy, my registered mobile no [protected] and registered mail is [protected]@gmail.com
I already mailed several times but there is no response from company side.

I got a call from bajaj finance regarding personal loan based on insurance they told to pay 30000 as insurance amount and its for been security deposit. So i blindly paid the amount and waited for the bond. After two days another person called me and told that your loan was in process and i have to pay 20000 as gst. Then i paid this amount also. Within 45 min they told that the loan will be credited. Please take steps to avoid this fraudulent. My name is senthil arumugam from bangalore

Dear sir/ma'am,
I've been following bajaj life insurance company regarding my money back policy [protected] since last 10-12 days. Bajaj life insurance customer care says that an amount has been paid to me in 2015 as survival benefit and that too, transferred to some obc account. I, never, had any account in obc. I have been asking to provide me the details of the amount transferred but still waiting for the resolution of the issue. Should i assume that bajaj life insurance is a fraudulent company and indulges in swiping of their customers money.

Rgds,
Hitesh

I have purchased a bajaj allianz unit gain policy on 24/07/2008. I have already payed a 3 year annual premium for the policy. Kindly let me know how i am to get the money. The policy no. [protected], it is in the name of mrs h suma. The premium for 3 years has been paid without any default. Now please let me know the latest status of the policy and whom to contact - phone no.

Would like to bring to your notice a case of serious misconduct by bajaj allianz insurance company.

This is regarding the policy no: [protected].

This policy was a bajaj century plus product purchased in 2008 as a life insurance investment. At the time of policy, it was explained that this policy will be exempt under both section 80c and the maturity proceeds will also be tax free.

The sum assured for this policy was 1, 50, 000 and the amount paid as premium is rs 30, 000. Since the premium paid was less than equal to 20% of the sum assured, the policy qualified for exemption under both section 80c and as the policy was purchased before 2012, under section 194 da as well the maturity proceeds would be deemed as tax free.

However, the bajaj allianz executive and their team also asked my family to unnecessarily pay a top-up premium of rs 20, 000. They said that the sum assured for top-up premium is 25, 000 and it will not impact the original policy tax exempt status.

I also paid six overdue premiums of rs 30, 000 each in 2017 as a tax saving exemption. Before paying the premiums, i had asked the bajaj allianz executives specifically whether the policy will qualify for 80c exemption and if the maturity proceeds would be tax free. They affirmed that the policy will qualify for exemption under 80c and that the maturity proceeds would be tax free.

The policy matured in 2018 with a final maturity proceeds of ~rs 3, 36, 000 and the bajaj allianz people have deducted tds (@1%) and also stated that the maturity proceeds will be taxable. They are telling that because you paid a top-up of 20, 000 in the policy in 2008 your total premium exceeds the 20% of sum assured and hence the policy will be taxable. Now, i am liable to pay tax on the entire amount of maturity proceeds

I feel cheated and deceived, as all this while the bajaj allianz executives kept convincing us to purchase this policy showing it as a tax free investment, asking us to pay more premiums and repeatedly kept lying.

If they would have stated this explicitly at the time of paying the top-up in 2008 that the policy status would turn to taxable due to the premium, we would not have paid the premium in the first place. Not only did they hid the fact from my family, they even wrongly stated that premium paid would not impact the tax exemption status.

Further in 2016, when in 2016, i had enquired again and again from the bajaj allianz officers about the taxability, interest charges, they again misled by telling that the policy would be exempt under both section 80c and section 194 d. If they would have told me that maturity proceeds would be taxable why would i invest rs 1, 80, 000 in the policy at that stage itself, i would not have invested in the policy in the first place as i was looking for a tax-exempt investment.

Now, because of all this, i have unnecessarily come under a huge tax liability, which is a huge burden. I have tried to contact them multiple times but they have failed to provide any resolution to this,

My payment of rs.10, 703 is not settled against my policy number - (Protected). I have paid rs.10, 703 through google on 24 december, 2018. Policy holder's name - (Protected). Money is deducted from bank.
Nominee name - (Protected).
I have emailed you, but no response on it, if you will not take any action then i have to take some legal action against your company (Bajaj allianz). Because nobody is taking any action. I hope you will contact me on email.

Plaintiff
Salimma Sebastian, Pulickakunnel
Kunnonny PO, Kottayam Dist. Kerala 686582.
Tel.[protected] /[protected]
WhatsApp No. [protected]
Bajaj Allianz Insurance Policy No. [protected]

Defendant
Bajaj Allianz Life Insurance Company. (Pala Office Contact No. [protected] / [protected]) Kottayam Dist. Kerala.
Sir,
Subject: Bajaj Allianz Insurance Policy No. [protected]

Kindly note that I took Bajaj Allianz Insurance Policy No. [protected] in July 2008 and paid total Rs. 3, 00, 000/- (3 Lakhs) as following installments
1st Premium Rs. 1, 00, 000/- paid on[protected]
2nd Premium Rs. 1, 00, 000/- paid on[protected]
3rd Premium Rs. 1, 00, 000/- paid on[protected]
Total paid Rs. 3, 00, 000/-.
The Policy is matured in July 2018 and as informed by them the maturity amount is around Rs. 6, 42, 000/- (six lakhs forty-two thousand) and as per them, they will hold 2/3 (Rs. 4, 28, 000/-) of maturity amount and pay me around Rs. 1, 400/- to 1, 600 monthly pension.
Considering the interest of the holding amount of 4, 28, 000/- the monthly pension is very low hence, not acceptable to me.
Kindly intervene/take action to stop this exploitation and get the full maturity amount together now itself.
I took this policy based on Bajaj Allianz’s agent who promised full maturity value plus pension after maturity. Hence, I want the full amount together now itself. I would not have taken this policy if I have a hint the maturity payment as this way. If I would have opened a fixed deposit with any of the bank, this amount would have got at least 10 lakhs rupees by now. I cannot tolerate this exploitation further.
Also, the policy document does not indicate about the details of pension plan. Bajaj Allianz is changing the clauses for their benefits. While signing the policy document, it was only a 2 sheet (4 pages) contract. Later on the agent handed over to me another book with more pages after affixing the signed 2 sheets in the middle with glue.
Hence, I humbly request your goodself to intervene on this issue to get the full maturity value of Bajaj Allianz Insurance Policy No. [protected] together instead of holding 2/3 fund value and pay as pension.
I am in Kuwait and sick (Disk Prolapse patient)

Sincerely,
Salimma Sebastian, Pulickakunnel
Kunnonny PO, Kottayam Dist. Keral 686582.
Tel.[protected] /[protected]
WhatsApp No. [protected]
Bajaj Allianz Insurance Policy No. [protected]