[Resolved] Bajaj Allianz — poor customer care availability

Catherine ching

from Hyderabad, Telangana

Address:

New Delhi, Delhi, 110037

Hello team,

My name is Catherine and I have trying to get in touch with the claims team since a long time now.

It's disappointing that instead of calling several times. No one picks up the call or returns the call.

I regret that I bought an insurance.. please get a call back arranged asap from the claims team so that I can get my car repaired and get over with this hassle of calling thousands of time.

Catherine Haokip
[protected]

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Jun 3, 2018

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Bajaj Allianz Customer Care's response Hi Catherine,

Allow us a chance to review your concern. Request you to send in your policy number via email to [protected]@bajajallianz.co.in so that we can connect with you at the earliest.

Your request has been registered with the Reference No. BA - 1363. Do mention the same in the subject line of the email while sending your details & for any future follow-ups. Thank you.

Regards,
Bajaj Allianz General Insurance

Verified Support

May 02, 2018

Bajaj Allianz Customer Care's response Hi Catherine,

We've emailed you the necessary update with regards to your claim. Request you to check the same. Thank you.

Regards,
Bajaj Allianz General Insurance