Bajaj Allianz — problems with an insurance claim

Address:

New Delhi, Delhi, 110042

I have met with an accident and i apply for insurance claim with baja allianz but they are refusing to give the claim ammount as saying that in your claim there is a issue of ncb. I had no knowledge about ncb neither they (Bajaj allianz general insurance company limited) told me regarding this.

First party vehicle owner has already taken the claim. Thing is that they must told us regarding ncb that we could not get any further claim amount but they did not tell us anything regarding. I have several time mailed to bajaj allianz general insurance company regarding claim but did not receive any response so far.

Policy number og[protected]-00043752
Claim number: oc[protected]-00019895