[Resolved] Bajaj Allianz — proposal for health policy rejected due to hypertension | |||
I had inquired about bajaj allianz health policy for my mother aged 53 years with pre existing hyper tension which was conveyed to the employee of bajaj allianz, he asked me to go ahead with the medical check up after i paid the premium amount as a protocol for the health policy. Once the medical test was done i got a call after a week saying that the policy was rejected because of hyper tension. If a policy isnt given to a person with hyper tension why do they still ask you to go for a medical check up and then deduct the health check up amount and refund the premium amount back to your account. Aren't the employees well versed with the policy criteria? Why are you made to pay the premium and go for a check up if the policy is going to be rejected anyways for the pre existing disease. And where is the clause mentioned that hyper tension people aren't eligible for health insurance, when youl have clause of pre existing waiting period. Was this information helpful? | |||
Jun 14, 2019 Complaint marked as Resolved Bajaj Allianz customer support has been notified about the posted complaint. Verified Support May 14, 2019 Bajaj Allianz Customer Care's response Hi, We'd like to look into this. Please share your contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you. We have registered your complaint with Reference No. BA - 1434, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you. Caringly Yours, Bajaj Allianz General Insurance | |||
Add a Comment | |||
78%
Complaints
2209
Pending
0
Resolved
1674
+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
View all Bajaj Allianz contact information
Post your Comment