[Resolved] Bajaj Allianz — regarding claim reimbursement

Neelaksh1316

Jul 2, 2021

Address:

104, Haripriya, Vasant Kamal Vihar, Warje, Pune 411058

Claim Amount was approved On 15th May 2021 and still not received claim amount

claim status is changing from MEDICAL ASSESMENT (Investigation) to QALITY REVIEW again and again after approving claim Amount Of 24, 678/- (Twenty Four Thousand Six Hundred Seventy Eight Only) on 15th May 2021. Every day calling at customer care, mailed to all authorized persons at all levels.. but no response from them.

Please Do Needful as early as possible.

Thanking You.

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Jul 13, 2021

Complaint marked as Resolved

Thank You So Much My Complaint Solved through this platform in very Quick time... Otherwise the company staffs were playing like football to me... Nobody Was responding at all upper level staffs... BAJAJ ALLIANZ HEALTH POLICY is worst in the market... Denied Cashless claim for no reason and after submitting for Reimbursement they approved Amount of claim in short time but after that they were only changing Status of claim for more than two months. This Was my 2nd Experience with company... 1st Experience was So Horrible in my Life... If I Have to discuss here it will take minimum 5 to 6 Pages... Thank You So Much...

Bajaj Allianz customer support has been notified about the posted complaint.

Jul 02, 2021

Updated by Neelaksh1316 PFA

Jul 02, 2021

Updated by Neelaksh1316 My claim no OC[protected]-00001254 & policy No. OG[protected]-00002125

New Policy Number (Renewed[protected][protected]-00

Verified Support

Jul 05, 2021

Bajaj Allianz Customer Care's response Hi,

We've made a note of your concern. Please share your contact number via email to [protected]@bajajallianz.co.in as the details shared by you are showing protected from our end.

We have registered your complaint with Reference No. BA - 1511, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance

Verified Support

Jul 06, 2021

Bajaj Allianz Customer Care's response Hi, The necessary updates with regards to your claim have been sent to you via email. Kindly check the same. Thank you.

Jul 13, 2021

Updated by Neelaksh1316 Thank You So Much

Verified Support

Jul 15, 2021

Bajaj Allianz Customer Care's response We are glad that your issue has been resolved and thank you for confirming the same. We assure you of a better experience going forward.