[Resolved] Bajaj Allianz — renewal car policy not received even after payment of premium on 19 oct 2019

JilaniRaziya

from Mumbai, Maharashtra

Address:

DS2 Navin Jayaram Garden Apts River View Road Manapakkam Chennai, 600125

I have paid a Premium of Rs.12, 922/- towards my Car AP 28 CJ 1412 renewal policy on 19.10.2019. But till now I have not received the soft copy of the policy. Should we request the company to get the soft copy of the policy even after paying the premium through the link sent by the company. I am very much unhappy for this unethical practice.

I request your goodselves to take up the matter with the company and see that the soft copy and hard copy of the renewal policy reaches by 24.10.2019.

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Dec 1, 2019

Complaint marked as Resolved

Bajaj Allianz customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2019

Bajaj Allianz Customer Care's response Dear Customer,

The soft copy of your policy has been emailed to you. Thank you for your support and we wish you a very Happy Diwali. :)

Caringly Yours,
Bajaj Allianz General Insurance