[Resolved]  Bajaj Allianz — retire rich policy for certain death

Address:	Pune, Maharashtra
Website:	bajajallianzlifeonline.co.in/online/portal/logon/user_id_logon.jsp

I have a policy named retire rich under no.[protected]. My last complaint on this company was on 25th oct 2018. The service from this company is very poor and anyone taking a policy with this company will die in chasing this illiterate non diligent personnel oriented company at all levels for the survival benefit claims. The claimant of the policy by nominee also will have the same result since the personnel in this company do not bother to respond to any mails and if at all you will get a stupid response as can be understood below as per my experience.

I logged into their website and when i tried to pay the renewal premium a pop up message comes that i am already registered for auto payment in spite of of my having not registered anywhere for auto payment. So far no auto debit has also been made for the policy. I brought this to the notice of the company about 2 months back my last correspondence is end oct 2018. So far nothing has been done and the problem stand. A screen shot was sent to the company 5 times but still their technical team cannot resolve the issue. Any email to them will be responded only with auto response sine the company has no literates to respond to any mail. The grievance department is the worst since you do not get even auto response. The grievance officer may not be there in this company and just the department is shown for irda as a show piece. Please do not deal with this company for any insurance unless you or the nominee is ready to die in chasing these set of non diligent personnel at all levels.