[Resolved]  Bajaj Allianz — Surrendered Policy on 20th Dec 2013 but no proper response

Address:

Mumbai City, Maharashtra

Hello, This is regarding the policy I surrendered & am not able to get proper response. I Rajayya Chennuri surrendered my Policy [protected] with all necessary documents on 20th of Dec-13 at DN Road Fort Branch in Mumbai. I was told that the amount will be processed within 7 to 10 working days. Customer care people who are attending my calls are not courteous & they feel that they are doing a favor to me. I'm trying to get my hard earned money back & this policy has not fetched anything to me, I'm at complete loss. Just need a proper response & I'm sorry to say this, I'm not getting it. Definitely, I'll not suggest anybody to go with Bajaj Allianz in future & will surrender all other remaining policies as I do not see any value from them to the customer. This is not just a transactional issue, this is coming out of the frustration in reaching out to the people for many many days. So please do the needful.