Bajaj Allianz — Unauthorised debit from my bank account by Bajaj Allianz

On 1st August 2022, there was a transaction from my Axis bank account in the name of Bajaj Allianz. After enquiring with the bank, I found that this transaction was made with an auto debit instruction by Bajaj Allianz.

However, I have never set up any auto debit with Bajaj for anything, neither have I authorised any transaction to Bajaj.

Sharing the transaction details below

Debit amount — ₹25562.50

I have spoken to Axis bank branch in Kalyan Nagar Bangalore on 2nd August 2022 and according to them they are doing an internal enquiry but I am yet to receive a response from them.

I have also written an email to Bajaj Allianz ([protected]@bajajallianz.co.in,
[protected]@bajajallianz.co.in) on 3rd August 2022 but I am yet to receive any response from them
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Bajaj Allianz customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Manohar,

We've made a note of your concern. Please share your policy and contact number via email to [protected]@bajajallianz.co.in so that we can get in touch with you.

We have registered your complaint with Reference No. BA - 2649, keep a note of the same for further procedure. Also, please mention this number in the subject line of the email while sending in your details. Thank you.

Caringly Yours,
Bajaj Allianz General Insurance
Manohar868's [Complaint's author] reply, Aug 11, 2022
The issue is not about policy number. Issue is that Bajaj Allianz made an unauthrised debit from my account. The Axis bank Kalyan Nagar Branch has written an email to Bajaj Allianz asking them to refund the amount deducted. I have personally visited the Bajaj Allianz office located at 102/104, Cears plaza, 136, Residency Rd, Bengaluru, Karnataka 560025.
I have given them a written letter with Aadhar and PAN Card asking them to refund the money duducted from my account without my consent.

The employees in your office told me that I will hear from the Head office in Pune within 24 hours but it has been more than 48 hours now and I have received absolutely no response.

I have written an email to your grievance officer ([email protected])

Bajaj Allianz is a SCAM.

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