[Resolved]  Bajaj Allianz — wrong address details found in profile and under policy details without my knowledge

Sir,

After i logged in to bajaj allianz life insurance i found that the below address is displaying in my profile address details.

Also address under my policy no : [protected] is displaying as the below address, which was not updated by me.

Can you please clarify the below points

could you please let me know why the address got changed to the below address under the policy no:[protected], without my knowledge.

could you please let me know what was the address in profile when my id got created in bajaj allianz life insurance and when the address got changed to the mentioned address.

Address details in profile and under the policy no : [protected]

Shri sharadha kutir~no 46 rangarao road, shankarapuram basavanagudi, bangalore, karnataka, in, 560004

Thanks,
Syama mohandas
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Dec 11, 2018
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2018
Bajaj Allianz Customer Care's response
Dear Syama,

Thank you for getting in touch with us.
We have shared your details with our team. They will work further on the reported issue,
and the concerned person from our team will contact you at the earliest.

Regards,
Bajaj Allianz Life Insurance Team
Verified Support
Nov 09, 2018
Bajaj Allianz Customer Care's response
Dear Syama,

We tried calling you, however there was no response. Kindly share an alternate number along with your email id and a suitable time to connect with you.

Regards,
Bajaj Allianz Life Insurance Team.
Nov 09, 2018
Updated by syama mohandas
Sir,

I can be reached on my mobile .But It will be more helpful for me to refer back if you share the details through the Consumer Complaints forum.

Thanks,
Syama
Nov 12, 2018
Updated by syama mohandas
Sir,

As per the request I received through call Am providing the policy detail again which is showing the incorrect address

1.Policy no : [protected] Product Name : ASSURED PROTECTION INSURANCE PLAN (Surrendered policy)
2.Address details under profile

Thanks,
syama
Jan 10, 2019
Updated by syama mohandas
Sir,

I have not received any update regarding the complaint I have registered.Pease let me know the status for below complaint.

Complaint Registered on Nov5th
======================
1) could you please let me know why the address got changed to the below address under the policy no:[protected], without my knowledge.

2) could you please let me know what was the address in profile when my id got created in bajaj allianz life insurance and when the address got changed to the mentioned address.

Address details in profile and under the policy no : [protected] which was not updated by myself;

Shri sharadha kutir~no 46 rangarao road, shankarapuram basavanagudi, bangalore, karnataka, in, 560004

Thanks,
Syama
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