Bajaj Auto — After sales service by wasan bajaj nashik | |||
I had purchased Bajaj Platina es on 12/6/2015 through wasan bajaj nashik. today i.e. 6/2/16 i had gone for second free service in the morning. while filling the job sheet i had a complaint about loose chain. I was told that there will be a call when vehicle would be ready for delivery. at 2.35 pm there was a call from [protected] saying that vehicle is ready you may come before 6.00 pm. as i had work i rushed to wasan service center at 3.28 pm. but found that the vehicle was not washed properly, there was water in the diccy. so i complaint to the attendent, she call a fellow and told him to wash vehicle properly. i was told sit for 15 min & your vehicle will be ready. but after one hour i was told vehicle is ready you may take it. but when i saw it was still in dirty condition and found water in diccy. i inquired who is incharge, one heafty fellow was shown to me sitting on a chair. i told him to come and see the vehicle, but he didn't even took efforts to get up from chair. unfortunately i had to go to him, while driving my vehicle found that the clutch setting was disturbed. i told that heafty fellow (as his name was asked he refused to answer so its written in such a language) but he was staring at me and didn't even took efforts to get up from his chair as look to the vehicle. he called one fellow and told him why i am hear, attend his complaint. the fellow took my vehicle and came back after 15 min with clutch setting. i am surprised that if such type of after sales service is there then thank god i would never give my vehicle for free servicing to wasan bajaj nashik for servicing. It is surprising that non of the member are taking care for after sales service. they are only behind selling the vehicles. do not take care of complaint. i am fed up with the service rendered by wasan bajaj, they have wasted my 1.15 min. if at all the vehicle was not ready then why did they called me to collect the vehicle. why have they wasted my such valuable time. will they compensate will that fellow be draged down from service, will i get proper reply to this complaint. these are the answers which has distrubed me a lot. Was this information helpful? | |||
Add a Comment | |||
49%
Complaints
4834
Pending
0
Resolved
2341
View all 4834 Bajaj Auto reviews & complaints
View all Bajaj Auto contact information
Post your Comment