[Resolved]  Bajaj Auto — avenger 220 cruise self starting issue

Address:110037

Dear bajaj auto services,

Kindly note its been 7 months i purchase my bike bajaj avenger cruise 220 cc from bagga link mahipalpur new delhi and i am facing the self start problem since the time i purchase this bike.

I have visited 4-5 times to bajaj bagga service center mahipalpur and it didnt got resolved from them. Then i finally tried to visit head office of bajaj service center from bagga link in karol bagh and i gave my bike there for 10 days to get this self start issue to resolve and when i got my bike back still i am facing this issue after changing the parts of it.

I spoke to each and every person of bagga link in the service center from lower grade to upper grade, they didn't responded properly.

Today also i push my byk 2 km and again gave my bike in the bagga service center for this same issue in mahipalpur.

Now i am frustrated of this issue and after continuous visit to the service center for this self start issue. I have to push my bike after it didn't get to start. This is getting on to my nerves i am going to file a complaint against this auto services in consumer form.

This is my last hope kindly do revert with some solution other wise i will burn my bike in your service center.

Regn no: dl12sl6693
Reg onn: 08/feb/2018
Ch no: md2a22ey6jck07477
E no: pdycjk08957

Thanks & regards,
Ritesh kumar.
Mob-[protected], [protected]
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Sep 14, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
Bajaj Auto Customer Care's response
Hi Ritesh,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Avenger United
Sep 08, 2018
Updated by Ritesh Singh Kalpana
Hello Team Avenger United

Today again raise my same issue of self starting. This is the my 9th visit to bajaj servise centere. Seriously ur team working to resolve the issues of customer????. I think It's a manufacturer default.
Someone who can hear me and help me get frustrated This is my day's hard work. Plzzz

Complaint comments 

Comments

Model : Avenger 220 street 2018 model
Problem :faulty one way gear,
Impact : self start does not work properly
Resolution : 2 times in last 6 months part has been replaced but again problem repeats.

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