[Resolved] Bajaj Auto — avenger cruise 220 2018 model once again right side shock observe broken

ArunkumaranR

from Chennai, Tamil Nadu

Address:

PALANICHETTIPATTI, BIG STREET, Theni, Tamil Nadu, 625531

I purchased avenger cruise 220 on april 14at balamuruga bajaj theni. With in one year shock observe broken two times they replace the shock observe first time free.
They ready to replace the shock observe second time also free.
But they don't know why it was broken and they told me first time the first replacement done wrong shock observe fixed so it was broken. Second time they call me and told it was broken by office box fitting.
Actually they don't know what was happend.
Now my bike was in chennai my brother is using my bike. He is scare to ride bike. Now my bike is in service centre at kln bajaj anna nagar chennai for 10days.
Please examine my bike by good expert.

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May 18, 2019

Complaint marked as Resolved

Bajaj Auto customer support has been notified about the posted complaint.

Verified Support

Apr 17, 2019

Bajaj Auto Customer Care's response Hi Arun,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Avenger United

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Comments

Michael Ashish Ekka

from Mumbai, Maharashtra

The time management is worse, it took me 6 hrs to stay there, excluding their lunch time.Later, while paying the service charges, they did'nt have any card swiping machine, so i had to walk a long distance to get the money in cash.

Bajaj Auto Customer Care's response, Apr 26, 2019

Verified Support

Hi Michael,

We regret the inconvenience caused. Please call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [email protected]

Regards,
Team Pulsar