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Bajaj Auto Complaints & Reviews

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T
tdatta
from Mumbai, Maharashtra
Sep 14, 2016
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Address: Kolkata, West Bengal, 700074
Website: www.bajajauto.com

Hello,
This is tamal dutta, using bajaj pulsar since last 6 years having an issue with my new bike rs 200 (Wb 24af 6631). I have used pulsar 220 for past 5 years, and now upgraded to rs 200 in last year's. I haven't faced such ridiculous kind of service from bajaj. I have taken my bike and taking services from my nearest dealer rolta bajaj raghunathpur, vip.
In the beginning i was getting almost 33km/l approximately, by getting last 2 service it got reduced to now 18-20, where as company claimed 35-40 km/l. I have been a satisfied customer always, but now i am getting really frustrated with such kind of servicing from rolta bajaj.
Just because of worst quality of servicing my fuel service get reducing day by day.
If this continues please replace my bike (For any manufacturing defects) with this faulty products. Ask your retailer to co-operate your customer, if this kind of things will continue every bajaj users will loose his trust : (
For next inconvenience i will surely log a complaint to consumer court.
Regards,
Tamal dutta
Phone : +91 [protected]
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    V
    vikas6231
    from Sangamner, Maharashtra
    Sep 13, 2016
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    Address: New Delhi, Delhi, 110033

    Hi.. I bought a BAJAJ INS VIKRANT V15 ( DL6S AT 6231 ) bike on 12/05/2016. I am facing many problems in my bike like vibrations, average, missing and wire. I am getting bike service from BAGGA LINK G.T KARNAL ROAD WORKSHOP. I like to describe the problems and here are the description:-
    1. VIBRATION: From the beginning I am facing a Vibration problem when Bike runs more than 20-25 kilometres continues, back seated person face vibration problem bcoz of that he feels he don't have lower part, To drive more kilometres I need to stop bike for rest.
    2. AVERAGE : The company is claiming 50-55 kmpl but unfortunately its giving 37 kmpl. This is pathetic, it seems I bought a Elephant. I did SECOND SERVICE as well but the problem is still same. I drive on highways more and speed 50-70.
    3. MISSING : Bike is getting missing, I complaint at workshop too but didn't solved.
    4. WIRE : Wire is burnt which is plugged with engine. I told to the workshop manager many times but he doesn't able to solve that. Always recommend for taping on wire but that is not a solution
    Hi Vikas,

    Sincerely apologize for the inconvenience caused. Request you to call on our Toll free number[protected]. Our team will provide necessary assistance. Also, you can register the complaint online by clicking at http://bit.ly/2bNK4z5.

    Regards,
    Team Bajaj V
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      A
      amit_gohel
      from Ahmedabad, Gujarat
      Sep 13, 2016
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      Address: 382418
      Website: www.bajajauto.com

      Dear Sir,

      As per my complaint and mail ISR- 009943 Ms. Nargis ([protected]) from Amin Bajaj contacted me and tell me to come to Service station.
      I went there on 08.09.2016 (09:30 am) and they told me that I have to give bottle test of my Bike. Before conducting bottle test they done Tuning of engine for better mileage.
      After doing bottle test they told me that bike is giving mileage of 80 kms/ltr ( After Tuning of Engine).

      My actual situation without tuning was not considered but that was not my issue as my bike is tuned now.
      My Second Problem is of Battery was drained so they told me that battery need to be charged and it will take 6 hours to charge the battery so I have to keep battery and go without battery.
      I went from there without battery and waited for their call till evening. In evening they didn't call me so I called Ms. Nargis ([protected]) asking her about my battery status.
      She told me that battery is still showing low so they have to keep overnight charging. I accepted their proposal and told them to call me after completion of process so that I can take my battery back.

      I waited for Friday but they didn't call me, Saturday they didn't call me. Sunday is holiday. I called them yesterday but nobody picked up call in morning ( [protected], [protected]) 09:31 am.
      I called them in evening and after several ring they picked up call and when I asked about my battery they told me that they will check and revert me back but nobody called me.

      Today I went there physically but nobody was present as today is holiday so I called mr. Mihir ([protected]) but he didn't picked up call five times.

      So there is total Mental and physical harassment from your dealer for minor problem in my bike.
      SIR/ MADAM.
      With due respect, i have taken two wheeler loan from bajaj auto finance limited. vide loan account no. L2WHBO02509324.in tte name of sunil kushwaha. so please provide loan statement in my email.
      sunil.[protected]@gmail.com
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        V
        vikas4006
        from Amritsar, Punjab
        Sep 11, 2016
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        Address: New Delhi, Delhi, 110008

        Bajaj Auto — Issue with cheque clearance
        ashwani verma from samana mandi, punjab, [protected]
        Submit a Complaint
        I would like to inform you that we purchase a scooter from your registered dealer of bajaj auto Samana in 1991 and at time of purchase they given us a Cheque of Rs 25 thousand (Bearing Chq no 286221 ) dated 1st jan 2016 in scheme signed by Okara Agro Industries Ltd Corp office. 803, Vikram tower, Rajindera Place, New Delhi 110008 (Copy attached). few months ago we deposited the same in our icici bank for clearance it will come back with the reason (no such account) . After this I tried to contact on Telephone number printed on Cheque or through internet found that this company is closed long back . know please suggest to whom should we contact to get this amount . or we should contact Consumer court to get this amount
        Sep 12, 2016
        Updated by vikas4006
        I ashwani verma from samana mandi, punjab, [protected]
        Submit a Complaint
        I would like to inform you that we purchase a scooter from bajaj auto Samana in 1991 and at time of purchase they given us a Cheque of Rs 25000 (Bearing Chq no 286221 ) dated 1st jan 2016 in scheme signed by Okara Agro Industries Ltd Corp office. 803, Vikram tower, Rajindera Place, New Delhi 110008 (Copy attached). few months ago we deposited the same in our icici bank for clearance it will come back with the reason (no such account) . After this I tried to contact on Telephone number printed on Cheque or through internet found that this company is closed long back . know please suggest to whom should we contact to get this amount .
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          P
          pakir
          from Sanvordem, Goa
          Sep 10, 2016
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          Address: South Goa, Goa, 403802

          I had given my pulsar as200 for repair and it just two months and suddenly the clutch problem occured and when i went to repair they took two days and still they dont even touch my bike after that they took more two days and i was waiting from morning till evening and still it is not repair.. what the BS they are doing in service center if the customers have to wait so much time to repair. and still not told me the timing when to come.
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            A
            arun prakash.g
            Sep 7, 2016
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            Address: 643102

            I have purchased a new 150 as and it has some carburator problem and i have told the service man about it from starting but still today the problem is not rectifyied and the manager to not even responding properly the chases of the bike is to bend and i left the bike for service for half the month but they took the bike and made gear liver damaged and got many scratches too really i am upset about the bike they r getting only money but not doing work manager response is worst
            Sep 07, 2016
            Updated by arun prakash.g
            Very worst service in coonoor branch my as 150 got from there they cheated
            Sep 07, 2016
            Updated by arun prakash.g
            When getting the bike they spoked very nice but when i said problem in the bike they are not even responding and they arenot hearing too
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              R
              Ravimadhan
              from Mumbai, Maharashtra
              Sep 5, 2016
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              Address: Krishnagiri, Tamil Nadu, 635126
              Website: www.consumercomplaints.in/new_complaint

              Hi,
              I done my pulsar 4th service in Hosur service center, from the 1st service I am complaining that the chain getting heavy noise but still they have not resolved it, whatever I given the complaints in my bike nothing been resolved so far, and I am not getting proper response about my quires.

              Need advice to where I can get the resolution ASAP.

              Mobile no:[protected]
              I didnt apply for any loan or i have not taken any loan from bajaj finance instead of that unauthorisedly they have deduct the Rs 99/- from my SBI account on 26 Aug 2016.
              Last month I was service my bajaj discover 125st at nayapally bhubaneswar service centre . It was a paid service for which I was paid 6600 arround and the problem was nt yet solved . The took 2 days for service my bike due not available of parts. And they charge 1500 rupee labour charge. Not wash my vehicle . Totally time waste .
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                C
                Chotu Ankit
                from Noida, Uttar Pradesh
                Sep 5, 2016
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                Address: Ghaziabad, Uttar Pradesh, 201010

                Hi
                Bajaj centre in vaishali don't have the attitude how to treat customer. They don't look for small complaints properly and not give the satisfactory response. Today, I came back without servicing my bike bcoz they were in the attitude that we can't give bike today asking to take on 7. Even 2 days before I recieve call plz come ur service is due.
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                  A
                  Amansaini001
                  from Nawanshahr, Punjab
                  Sep 4, 2016
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                  Every month i paid emi manually even 2 time i registered auto debit

                  Address: Hoshiarpur, Punjab, 146001

                  Name sandeep singh
                  Proposal no. -L2AHSP04298436
                  Sir/madam
                  I REGISTERED for autodebit for my two wheeler loan . Bt every time my emi not debited. When i go for MANUALLY payment then they rude talk, this time they ask we don't accept MANUALLY. Bt last time i paid in his office.
                  I gov employee, i dont have time for that type to circumstance. I have all recording of your rude nd miss behave. Nxt time i put case in...
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                  S
                  saradev2911
                  Aug 30, 2016
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                  Address: Chennai, Tamil Nadu, 600012

                  Sir/madam,

                  Ref: loan no:l2wche04176122 with monthly emi of rs.5883.
                  Mobile no.: [protected].

                  I have taken avenger 150 cc bike through bajaj finance on april month. On may month i received a letter from bajaj finance regarding "drawer sign differs" so i went to the branch directly and submit all necessary documents.

                  But then i again i got a call still the problem is sustaining so as per the branch manager (Chennai branch mr. Satya) instruction i did my emi through online till the problem get resolved. This month also i did my payment through online before the due date on july 30th 2016, it 5 days before the due date.

                  But without any prior information (I. E. The problem is resolved) the cheque is put into my account for 2 times for clearance so the bank charges me for rs.920 as bouncing charge and also bajaj finance is charged for penalty of rs.350.

                  Kindly do the necessary steps to get back my amount and also letter of no due.

                  Regards
                  S. Manjuladevi
                  Aug 29, 2016
                  ramniwas Kalirawan's response
                  45-50 Km / liter avrege devi 4 year old motor byce
                  Aug 30, 2016
                  Updated by saradev2911
                  Very poor response
                  Ples my two wheelar loan statmant for l2wsur03887991
                  Avarege sahi karwaya jave
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                    A
                    Akhil7778
                    from Hyderabad, Telangana
                    Aug 30, 2016
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                    Address: Hyderabad, Andhra Pradesh, 500035
                    Website: Bajaj

                    My bike caused an accident and i gave the bike in vinayaka bajaj at lb nagar near whitehouse and the parts are worrstly fixed and they were not setting damn servicing points and no experienced persons were working and i have went to show run 3tyms and more they said it will not fix lyk dat... What is this and my bike was new and not at all two months and they were telling lyk dat what the hell is ur servicing going...
                    Hi

                    your sales girl from Hyderabad, her name is Sony.
                    She talking very much rude with customer. Please be notify to her.


                    Regards
                    Sirisha
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                      A
                      aman319
                      from Tehri, Uttarakhand
                      Aug 30, 2016
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                      Address: Dehradun, Uttarakhand, 248001

                      Hi,

                      I am residing in dehradun. I gave my bike(pulsar 150) to mayur bajaj service center. Before service, my head light is filled with water and light bulb is fuse. I asked them to change them.

                      After service, no bulb change. A bill of 465 rs. in front of me. I don't know what they did for. Even i not asked for wash my bike.

                      I get nothing just [censored] of bill.

                      Thanks
                      Aug 30, 2016
                      Updated by aman319
                      My phone number : [protected]
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                        chandan debnath
                        from Bargarh, Odisha
                        Aug 29, 2016
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                        Address: West Tripura, Tripura, 799001

                        Sir,
                        I have purchased bajaj discover 125cc from priya motors pvt. Ltd, agartala, on 12/07/2016, and paid rs: 4200/- only for registration.
                        They issued temp. No. Valid up to: 12/08/2016 which is already expired, i have requested them several times but they don't respond and not co-operating.

                        I fear that they did not submitted my application properly or misplaced, even they couldn't show me the money receipt of submission of application to rto office. For registration only 1 week time is required but it is almost 2 months is completing.

                        I am facing lot of trouble and harassment due to non-registered bike as traffic police already made challan on me and warned me of police case.

                        Therefore, it is requested to kindly take necessary action so that i may get my bike registration without further delay.
                        Dear sir,
                        Many times tried to call and email but your side not response,
                        and my loan close before 8 month
                        why are u late my bike noc my bike registration no.HR14J8474
                        Please relise my bike NOC .
                        Thanks
                        Ranbir singh
                        Mob-[protected]
                        1- Battery is out of warranty from MFG.code the battery was manufactured in :6K4
                        2- battery is out of warranty from date of sale. the vehicle/ equipment was s 17.06.2015
                        3- the vehicle has already covered the requisite mileage for which the battery [protected]
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                          J
                          Jigsbe
                          from Mumbai, Maharashtra
                          Aug 28, 2016
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                          Address: Mehsana, Gujarat, 384002
                          Website: www.bajajauto.com

                          I bought new bajaj discover 125 on november 2015. In my bike there are lots of problem . The first problem is in second gear during forward position .when i press gear paddel to change gear from first gear to second gear it missed first time mostly and when i press second time it change first to second .( 2 ) when ever bike is in first gear it automatically changed in nuetral gear so its too hareasing in traffic situaition. ( 3 ) There is big problem in auto chawk alwas i start bike, race is increase to maximum lavel but as per its function it should be reduce to normal lavel but it doesnot decrease so i have to turn off bike wait for five to ten minutes . ( 4 ) when bought bike your showroom representer said that milage of this bike is around 70 to 75 km per litre but in actule on road milage is just 40 to 45 km per litre even on highway driving also . I told this problem to showroom in 1st and 2nd service and also made query to you also but i did not get any solution . Always your foreman told that problem is solved and take test drive but from second day the problem starta again . So is there any possibility that i will get solution . Last time visited showroom they told me that sevice centre is closed here so where to service or get solution of problem of my bike? And i am really disapponted from service so i will think before recomend this bike to other people. Give me solution as soon as possible.
                          My name is anjum patwekar and had taken loan on two wheeler, the same has been settled by me but i forget to collect NOC from the above company, on my demand the compancy is expecting more money for the same. please help me out
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                            N
                            Nkgo
                            Aug 28, 2016
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                            Address: 741235

                            When i purchased a. c. and led tv taken emi loan fore. c. s acancelled cheque was given which bounce 4times with penalty but it is not understand by me what my fault. so i chase bank manager who want to see the previoous cheque for further correpondece. my 2nd can celled cheque also troubled me as last month1stloan paid and 2nd loan unpaid though the total loan value r. s 4126debited at time from my s/b account. please send me back to my home address 1st cheque as early as possible which enable me further acction against bank authority.
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                              F
                              farhan mirza
                              Aug 26, 2016
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                              Address: 396230

                              I have bought this bike on the month of january 26. Just a month after disc brake fluid pipe got damage. So i gave my bike for service and it took 15 days to get done. An after some other damage occurs in bike. Just after that handle bar get damage and soon after a month or two passed a problem came in engine and now yesterday again disc brake fluid pipe got damage. And i am facing a problem for this. Either fixed it or replace me for a new bike. It is very difficult for me to handle as i have to give bike in vapi and its 18 km away. So please kindly do it. Either fix my problem or replace me with a new bike.
                              Aug 26, 2016
                              Updated by farhan mirza
                              I am from silvassa . . Its Union territory .Dadra and nagar haveli . Located between gujarat and maharashtra
                              I given my bike for service in Auto Pulse in Marathahalli Bangalore.560037 but not done properly my bike full if complaint still problem is there in my bike & they are not taking care of service do only I'm complaining about service
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                                I
                                iftekharsbil
                                from Jamshedpur, Jharkhand
                                Aug 26, 2016
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                                Address: Kishanganj, Bihar, 855107

                                Sir,
                                i have purchase bajaj vikrant on[protected] from durgeshwari auto mobiles, ruidhasa kishanganj. After one month i found a huge problem started on my clutch plate so i cant run my byke. That time i was repaired my byke from purchased showroom. But now the problem still exists. So please give me a proper way out to solve my problem. Because i am a employee and my daily routine is to up and down to my office. And in this condition this problem make me slow in my all works. I already complaint it for so many times on showroom better than your customer care number, but didn't find the shortout of this complaint.
                                So i request you to give me a proper way to solve my problem from your side. For that i am always be thankful to you.

                                Yours faithfully

                                deepak kumar
                                customer care representative
                                north bihar power distribution company limited
                                electric supply division
                                kishanganj
                                mob- [protected]
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                                  A
                                  anujjhxbshb
                                  from Delhi, Delhi
                                  Aug 25, 2016
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                                  Address: 209865

                                  Very bad response.


                                  dear sir/madam
                                  maine hal me hi 2 platina bike purchase ki hai jiska bahut hi bad response hai,
                                  jisme ki bike ka bahut jyada heat hona, flop average, gadi ka chalte-chalte band ho jana

                                  jo ki mujhe lambe samay se kafi asuvidha ho rahi hai +very bad service center


                                  myself
                                  anuj patel
                                  bighapur unnao (up)
                                  209865
                                  [protected]@gmail.com
                                  [protected]
                                  [protected]
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                                    H
                                    hemanth varala
                                    from Colachel, Tamil Nadu
                                    Aug 23, 2016
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                                    Address: YSR, Andhra Pradesh, 516002

                                    Sir,
                                    I have purchased BAJAJ PLATINA BSII motor cycle chasis no.MD2DDOZZZNWG17958 Engine No.DUMBNG19074 on 10/2006 at Kadapa, Andhra Pradesh state. I paid all my loan installments though post dated cheques of SBI Main branch Kadapa . But still I have not received my loan clearance certificate even after repeated appeals at your office in Kadapa. So please send the certificate at the earliest.

                                    My e mail id. [protected]@gmail.com
                                    My mobile no. [protected]

                                    Dr.V.Hemantha Kumar
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                                      Kishan Sadanand
                                      Aug 22, 2016
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                                      Address: Kannur, Kerala, 670101

                                      Dear company,

                                      As complaint registered on aug 6 regarding manipulation on finance documentation charge referring to id cr-186166, i have visited kvr bajaj at thalassery and had unhealthy communication with the team. Based on my argument i have got invoice for my purchase.
                                      The invoice amount is rs 88374 and plus rs7070 road tax and 2036 insurance charge. The total amount will be rs 97480. The amount collected from me was rs 101650. As finance processing charge they have collected rs 4500 even a car showroom does not charge.
                                      Today after calculation i have spoken to the manager regarding this and the reply i got was permanent registration charge is rs 1500 which is not collected from our rto. Rto charges only rs 800 second thing was accessories charge of rs1500 where i found only footrest and saree guard as additional fitting. Is it coming by default or company is charging for that??.
                                      At the time of purchase when i asked for cash discount the executive communicated tat an helmet worth of rs 800 is given free along with this and now for making on road price tally they have added rs 1250 for helmet.
                                      Now what i have decided to do is if the company is not taking my concern seriously i am going to post this matter along with every evidence in the social media letting other customers to know about this cheating practice regarding vehicle price and finance manipulation.
                                      I request the company to take necessary action on this as soon as possible and return my valuable money back.
                                      All documents along with rto details and screen shot is being attached with this.
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