Bajaj Auto Complaints & Reviews

I had purchased bajaj avenger 150 street, chassis no. Md2a85cz8gcl39533
Engine no. Pdzcgl29607, purchase date 09/02.2016. Durning first servising clutch was excess tight done by sai service, pune and due to this clutch plate and other parts got damage, but when show to bajaj person mr. Sandeep whag who is setting as customer care in sai service denied to replace within warrenty, after that i had taken the vehical to other servce station (I. E. Sai automobiles who is authorised service station) and he tola due to excess tight of clutch plate this problem was happen, on first report mention the problem which is attached in the complain, but to some dissucion he also refused to give such comment. Kindly look into this matter and help me to get my warranty cost from bajaj auto & sai servise.

Attachments : 1. Job card sai service 2. Seversice report from sai automobiles.

My name is deepak kumar, i own avenger-150, registration number - ka05 jr 1236. I purchased this bike in popular bajaj, 2nd main rd, 7th block, yediyur, jayanagar in december 2015.

On july 9th 2016 my bike had a problem with shock absorber, i took it to the service center "popular bajaj" sasthri nagar, #241, kr rd, 7th block, jayanagara jaya nagar, bengaluru, karnataka 560004.

I had very bad experience in this showroom, still today they could not rectify my bike problem.

On july 9th morning i took it to the service center, and they said that it has been repaired and they delivered the bike at evening, after taking bike home i was still facing the same problem.

Again i went to the same service center several times (Precisely it is 5 times - you can see in the service registry or cctv), to resolve my bike issue, but these people working here are absolute nut shells, they does not understand what is customer service, they will make some minor adjustments and return the bike, after taking bike home same problem re-occurs with in 1 day.

I am really fed up of pathetic service provided by popular bajaj service center, i did not except this from the company which has set a high standards in indian two wheeler industry.

Also i am getting the feeling not to buy any bajaj products in future, because they have not provided the service for which i have paid already.

I am sending this mail as a last hope, so that i can get proper service of my bike for the money i have already paid.


Regards
R. Deepak kumar
Mobile: [protected]
Vehicle number: ka05 jr 1236
Place: bangalore

Not for accepting my problem

Hi this regarding about loan settlement, we have purchased a bike seller has been cheated us to not given noc, we need noc letter please help us for settlement agreement... Mo.[protected]..

Sir i have pulsar 200rs my ploblem is that my digital meter is break and when i go to showroom and buy new meter but they allways say i have not and allso so say that next month come and he does'nt give me fix date so plz help me immediately sir

Dear sir/madam

I have purchased a bajaj pulsar bike on[protected] in babaj auto finance
But i have not receive my finance agrement certificate, and also i asking showroom people but they are not respond,

Pls give agrement form and my byke finance status.


Bike details

Registration no:ap37bv5903

Owner name:apparao musinada

Mfg year:01/10/2013

Engine no dhzwdg70863

Chasis no:lmd2a11cz4dwg26636

Colour :red

Makers class:pulsar 150 dts-i bsiii


Regards

Apparao

[protected]

Sir pls settle led my account and give my noc as early as possible

Hello dear.
My name is lawrence ellya budutie. I had a bike bajaj xcd 125cc... Apparently i had faced an accident in dec2014 were my bike chassis got damaged i spoke to many dealers and spare automobile shops as well to get me the chassis for the bike had given them token amount as well.. But after few month they returned the token amount to me saying that the bike bajaj xcd 125 is no more in market hence ill never get the chassis.... How can this be poss... Till date i've been serching for it at all sai service centre bt no one is bothered to get me the part

Hi
I took the new bike around 2months back so soon it got batery issue the battery is fully dead and cant start my bike so i have taken the to service from wr i took the bike kalyani bajaj mekhri circle bangalore on monday (11/07/2016) service manager (Prabhakar/prashant) said he wil give the standard battery and for new one u have to wait for 2days i waited 2days and again wen i went he is saying he battery is not available come tomorrow so wen i went today on (15/07/2016) he is rudelty saying he dont have battery stock still want to wait 3days and saying can complaint anywr as i dont have stock so i dont know wat they wr doing from 4days and that manager is rudely saying go and complaint so i am doing this is the first bike i took from bajaj but completly unsatisfied with the service. So kindly take the action and resolve my issue.
Bike number:ka 04 je 0866
Booked in name of:md. Salim

Respected sir / madam,
I had purchased pulsar 180 before 10 months ago, but from the day i had purchased it i am facing many problems with it. i approched the bajaj showroom many times but i am not getting any satisfactory service. the answer given by the technician are also having no sense.

Problems i am facing:
1) tyres are slipping
2) front wheel vobbling
3) shock absorber are gone hard
4) rear brack sounds when applied

Please give a special attention towards my complain and try to solve it as soon as possible.

Sir, i have a pulsar 150 dts i bike. No. Is kl 43h 1946. I am staying at kochi, kerala. On 8th july 16 i had given my bike at popular bajaj showroom near vytilla for servicing also for parts replacement of some old items.In addition to this i told for chain cleaning, new breakshoe change of rear wheel & change of bulb bearing. I received the bike on 14 july 2016 evening in same condition as before. Only they have done water wash. Chain is not cleaned. Breakshoe is not changed. Air filter is not cleaned but they are charging labour charge of 1150 rupees like chain clean (200+s. T), servicing (300+st), electrical work (200+st), suck oil change (300+st). When i complained they didn't hear. Also i contact to manager but he didn't respond. Only they are reducing 10% less in labour charge without doing any work in bike. So i request you to please verify my matter & respond me as soon as possible. My mobile no. Is [protected].

Aapake customer care executive officer ne customer se baat karane tarika nahi shikhaya kya. customer i am purchase bajaj 150 cc yaar. thumare customer care wale bohot gande he baat nahi kar sakate aachi tarah. pune se hu me. sangeeta name customer care [protected] plz request you immediately actions you. if you not action immediately. i am tell you i suggest my friend not purchase bajaj baike for bajaj finc

Agmt no. '[protected]'
Completed our emi on date:27/08/2013
We havnt recived the noc till date.
O kindly provide us the noc as early as possible.

Hi,

I purchased a bajaj pulsar ns 200 bike on dated 08/09/2014 from bajaj authorized dealer rolta motors - vip road, narayantala west, baguihati, kolkata - 700059.

Science last 6+ month i have been facing a major problem with my bike's wiring system due to damaged for which some of my bike's functionality like self start, indicator, horn etc. Not working properly. Day by day my bike's performance going dead due to wiring damage issue.

In the mean time i have contacted visakam motors pvt ltd service center for the same issue. And service manager advised me to replacing with a complete new wiring. But later he informed me that currently wiring not available with them and they have already made an order to their respective bajaj auto ltd ofc in pune. But since then i have visited service center multiple time but every time they told me wiring not available with them also not with the bajaj auto ltd it self.

It is really very awful to see the height of irresponsibility from such a renowned company like bajaj auto ltd. It's been a couple of months gone but my issue has not been addressed yet. I am not receiving any service from bajaj auto for my wiring replacement issue.

Please take up the matter from your end immediately and resolve the same asap.

Complaint reference number is ' cr - 183373 '

Thanks,
Amit barman
Mobile - [protected] / [protected] / [protected]

Hi
This is punnam chander i brought bajaj avneger street 150 from
Select bikes
Hunter road
Hanamkonda warangal..
At the time of delivery there is problem with rear rim and rear tyre.. they said its a minor problem and they will reslove it.
I complained and visted showroom service center for almost 12 times.. they kept my bike for some days and now they are saying its a company defect and its from before delivry..
And they are saying its there mistake to identify it very late. and theough its there mistake they cant give warranty. and even bike is with them and they did not slove the problem.

The mistake is from the company side and the show room service side.. and iam suffering for it daily..
Please resolve the issue as early as possible.
We appreciate your early response
Thanking you

Have received a call a few minutes back from Hyderabad number to [protected], when I asked him that why we are receiving too many calls a day about 10 per day, he asked whether my name is so and so when I said that's my father he started behaving rude and was very bad at his attitude, is this the way you behave with customers? Below is the number that was received the call from[protected] at 7.40 PM on 1st July 2016

Bike engine problem, disk problem, bike is not going in perfect, cletch problem
problem started in one month ago
my no; [protected]
jamsheer nt, pulikkarath house.(p.o)pachapoika, mouveri, kannur, (pin)670643
i need good working condition in completely
KL;58-R;8474
my bike one time the same problem solved but still this problem was repeated. and already bike at kannur survice cenetr. the kannur service center manager mr:noor muhammed not corporated. i need for bike quickly.

This concerns about the last mail i had sent to you on wed, 8th june, 2016. I haven't received the reply yet on that mail as attached. This caused a huge inconvenience.
Kindly provide me the resolution asap or i need to act through the courts.

Thank you,

Ashwani yadav

B-56, nand ram park,
Uttam nagar, new delhi-110059


— forwarded message —
From: ashu yadav
Date: wed, jun 8, 2016 at 5:11 pm
Subject: need refund or replacement
To: [protected]@bajajauto.Co.In
Cc: [protected]@hotmail.com


I, ashwani s/o sh. Om parkash, r/o b-56, nand ram park, uttam nagar, new delhi-110059, bought bajaj avenger 150 on 29th march, 2016 from your store at tilak nagar.
This concerns to the amazing experience i had with the bike i purchased from bajaj. The bike was quite a great the night i bought it and from the second day annoying sounds starts coming from the bike's front wheel and i went to the authorised service centre of bajaj few days after at najafgarh road to get a check as if what is the problem. The mechanic said the problem is in disk plate and it needs the replacement. When i got the bike from them they didn't changed it but repared it and said the bike is fine now and from the same day that annoying sound starts coming again. This time that sound was coming from not only front wheel but from back also.
The bike was again taken to them and they were saying that as the bike is new it will make these kind of noises and will be fine either in few days or after the first service. They advised me to get a first service done to get rid of these problems. Despite the service has been done the problem still subsists and these are not the only problems. Apart from these faults (As above mentioned) new problems got started such as the mileage is too low (Approx 25), fuel switch isn't working properly.
Within 12 days from the day i purchased the bike, 2 times the bike visited to the service centre and so many times thereafter. Within a month from the day i purchased it (25 days approx.) i had done the service and according to the manual used to provide by you, it specifies that the service needs to be done after the first month's completion or the bike ran for 1000 km., whichever is first.
After first service i went again to the service centre and they said the service neds to be done again. I don't have lot much money to spend all in the service of my bike every month.
Firstly your service centre is not a hill station or a tourist place that i should visit there every other day and the another thing i don't have a lot much money to spend on this faulty bike provided by you. I am not satisfied with the product because it has not performed as it should or it was faulty when purchased.
I think all you have are faulty bikes. Supporting this view i would like to refer you a same bike purchased by my freind from bajaj 5 months back (Approx.) with the registration number dl 9s aw9727. He communicated with you alot much times to resolve the issue but he do not get the resolution yet.
I request you to either refund this faulty bike or replace it with a fault free and acceptable bike of same model i. E. Avenger150 as soon as possible. Kindly contact me through mail or post as mentioned below.
Hoping for an immediate action!!!

Thank you
Ashwani yadav
Address - b-56, nand ram park, uttam nagar, new delhi-110059
Email - [protected]@gmail.com


Enclosures :
1.Invoice
2. Service cash memo
3. Receipt of transport authority
4. Receipt of registration number

Dear sir

my name is tejas gole from vadodara gujart, i heard the very good goodwill of bajaj motercycle.But i was wrong

deatil:-

i have purchased bajaj motecyscle- platina100es- on 23.02.2016.It was working good till 04.04.2016 after that it made trouble to me.I visited to your authorised service center -as motor talked to mr robin regarding vibration issue .They did some temporary soloution (they put two way gum ).And again when i gave my vehicle on second service on 14.06.2016 till the they had not given any soloution to me
again i talked to call center they did con call with other incahrge mr darpan .He suggested to change tyre and i paid of rs 435/-and again problem occured same on 19.06.2016.They have takne my motercycle on 20.06.2016, again they said the front side ring is bend i ask for replacement but they suggested me to go for insurance policyan and even we agree on that and i paid 150/- but sorry to write that problem was same .

Kindly give me permanent soloution or i have no option to go to consumer court

waiting for your reply

tejas gole
[protected]
vadodara

my vehical no- gj-6ka-3772

Myself palash p sarkar purchased rs200 from amin bajaj ellisbridge and my registered number +91 [protected] this january. Here is my detailed complaint below:

After my first service there is no follow up from this service center for the next service and when i called them up from my end they told me that will give me a call after sometime but now after a week they don't even bother giving me a call. Where should i go for the service. Is this fair after purchasing the most expensive bikes from bajaj.

Let me know soon as this is the next complaint i made for this center same happened during the time of purchase as well. Surely you will be losing customers if this is the kind of response we get from your dealers.