Bajaj Auto Complaints & Reviews

I purchased a Bajaj XCD 125 on finance from BAFL. My 2W loan Agreement No is[protected]. I have made full and final payment after receiving the letter attached below. I have not yet received my NOC. When will I get the NOC.

Kaushal Dutt
S/o Mr. Lalit Kumar Sharma
NR.VAN CHETNA KENDRA,SHRINGAR NAGAR,
ETAH, Ph. No. [protected]




WITHOUT PREJUDICE
To, Date: 17/08/12

KAUSHAL DATT
LALIT KUMAR SHARMA
NR.VAN CHETNA KENDRA,SHRI NAGAR,
ETAH, Phn. No. [protected]


Dear Sir,
Sub: Full & Final Payment / Consent Terms
Agreement No.[protected]

Further to the discussions you had with us by whom you have offered to make payment for the sum of Rs. 2250/- towards full and final settlement of your 2W loan Agreement No[protected].

Amount of Rs 2250/-to be paid towards full & final payment of entire amount payable to us under the said agreement is ONE SHOT as mentioned below:

Date Receipt No. TOTAL AMT. REMARKS
17/08/12 2250/- 2250/- Only

Please note that upon our receipt of the aforesaid amount. We shall, as requested by you, forthwith withdraw the legal proceedings initiated against you and certify that M/s. BAJAJ AUTO FINANCE LIMITED (AUTO FINANCE) shall have no rights, claim, title or interest in the product as mentioned below:

Also note that on your failure to make the aforesaid payments on any event, this consent term shall become null and void and no further settlement talk shall ever be entertained by us and we shall be, without prejudice to our other rights available to us under the said Agreement No.[protected]T/W OR 3W Loan), constrained to proceed with the appropriate legal action against you at your risks as to the costs and consequences. All jurisdictions are Subject to EMI Arrear. Valid to 30th Aug’12.NOC will be processed in 16-21 days of cash updation.

These consent terms shall be enforced only on you’re making the aforesaid payments on receipt of this letter and furnishing to us an acknowledged copy of this writing, duly counter singed by you as a token of acceptance.

Your’s faithfully,

FOR BAJAJ AUTO FINANCE LIMITED (AUTO FINANCE)
[Formerly Bajaj Auto Finance Limited]

_____________________

manufacturing defect in bike
honorable court sir/madam
i bought a pulsar 135 cc bike on 15 June 2012 and since 22.09.2012 i am facing some problems that is not resolved yet when i approached 5 time to dealer and even i approached to the bajaj company dealer took my bike for three time and they did some repair. and still in new bike after getting repairs my bike has same problems and lastly as i contacted to dealer and company many time but didn't get any satisfactory answer so i decided to come here. honorable court please come forward to protect my genuine right and i demand to replace my bike with a new same bike because i think its manufacturing defect and i am facing problem again and again and don't want again and again repairs in new bike ...

thanks
Rakesh kumar
[protected]

Respected Sir,

This is to bring in your kind notification that I Praveen Kumar purchased a pulsar 135 ON 29/07/2011 from your showroom Bike Reg. No. DL9SAG6123 , CHASSIS NO. – MD2JDJDZZUCC88019 & ENGINE NO. JEGBUD33574 at F-1/1, Mahavir Enclave , Palam Dabri Road , dwarka . Since the day first , the bike is malfunctioning . It’s indication of Battery low runing continuously . I lodged complaint with the effect they changed the body parts. But even though the problem persisted . The worst effect of the problem come in my view when I had a terrible accident at Kapashera Road. The bike showed sign of Battery low and then Suddenly it stopped altogether on the Running way. I fell down on the road and got hurt. Thereafter I had narrow escape many a time . I can’t explain in words How I felt.Then I had words with Mr. Manchanda the engineer of Bajaj Automobile. He too tried but could not give a conclusive report. Now after so much of harrasment and stress I request the company to pay me accordingly and replace my bike with a new one. with the latter I am enclosing a complete details of the complained I have lodged and hope you will look into the matter positively.

S.NO. Job Card No. Invoice No. Invoice Date Km. Status
1 29/09/11 609 1st FREE SERVICE+COMPLAIN
2 04030853 04031276 8/12/11 3048 Complain
3 04032425 INV04032849 5/01/12 3667 Complain
4 04035266 WCM04035720 1/03/12 4944 2ND FREE SERVICE+COMPLAIN
5 DJC[protected] DWC04002608 19/05/12 6737 Complain
6 DJC04005019 DWC04005015 7/07/12 7918 Complain
7 DJC04006735 DWC04006766 70/08/12 8511 Complain
8 DJC04007421 DWC04007444 23/08/12 8699 3rd FREE SERVICE+COMPLAIN
10 DJC04008120 DWC04008216 7/09/12 8946 Complain
11 13/09/12 9014 Complain

Concern Persons Dealt With:---
1 MR. BRIJESH JI (MANAGER)
2- MR. INDERJEET JI (MANAGER)
3- MR. SHARMA JI (MANAGER)
4- MR. BHANDARI JI (MANAGER)
5- MR. JHANGIR JI (MECHANIC)
6- MR. MANCHANDA JI (ENGINEEROF BAJAJ AUTOMOBILES)
7- MRS. SHOWROOM INCHARGE MAM
8- MRS. RECEPTION MAM & SIR IN SHOWROOM
9- MR. ALL SALES EXECUTIVE IN SHOWROOM
10- FINANCE MALE EXECUTIVE IN SHOWROOM



Along With the complain I have also mailed to :---
1:- Department of Administrative Reforms & Public Grievances (complain )

2:- [protected]@bhil.in
3:- [protected]@bajajauto.co.in
4:- [protected]@bhil.in
5:- [protected]@bajajauto.co.in
6:- ceo.[protected]@bajajfinserv.in CEO Corporate Office Pune
7:- ceo.[protected]@bajajfinserv.in


Praveen Kumar
([protected],[protected])

Dear Officer,

I have Purchased Bajaj Discover is Jan 2012, It is in Warranty but Manan Bajaj Shahalam Service Center is not giving service properly as per standered. I have given 2 times for the service but same problems are repeating and I am not satisfied for the service from Manan Bajaj Shah Alam, Ahmedabad, Gujarat. So please do needful action and give me an answer quickly.

Thanks
Best Regards,
Rinkesh Nayak.
Ahmedabad, Gujarat.
Mo. [protected]

I had booked a Bajaj Platina Motor Cycle from Jalandhar to Bhubaneswar along with my sleeper ticket on 08/09/2012 in Jalandhar City.They promise that the bike is definitely come with you.But when i come down in Bhubaneswar i saw,There was no bike. when i asked to the officer of the parsal dept.he said that the bike may be not down from train so u will come after two days.then i had gone to ask about my bike in Bhubaneswar parsal dept.they behave like a bagger.they said that you search your bike in the station is or not.then i search the bike but i am not found that.still today i am not getting the bike.I also dial in 139 five times for the information,they give me one no-[protected].i call in this no ten to fiften time but there is no positive answer,neither attempt the call properly nor answer properly.so please help me for the same.my mobile no-[protected].

Good Morning

I had bought my Bajaj two wheeler (DIscover 125 cc Self Start) on 17th of Aug 2012. I had left my vehicle for the First Free service on 11th of Sept (Yesterday) the vehicle was delivered today in the morning and to my surprise i was surprised that the Washing itself was not done and the charges of Rs. 666/- for various things (Oil change, Gasket, 3M petrol tank additive) as they had explained has not been done.

I then went to the Service Manager's cabin and the person on the Managers' seat told that he is not the manager and he is sitting there on behalf of him, he did not reveal his name.

The employees of Popular Service Center have put their effort in emptying my fuel of 2 Ltrs & the vehicle is untouched and is in the same condition before i could leave the vehicle to service.

I am lodging a complaint in the consumer court regarding this.

I HAD PURCHASED BAJAJ PULSAR 200 NS DATED 17 JULY 2012 , AFTER COMPLLETEING 200 K.MS , THE OIL PRESSURE INDICATOR KEPT ON GLOWING FOR WHICH I TOOK TO THE AUTHORIZED BAJAJ SERVICE STATION , BUT IT DID NOT HELPED , IT AGAIN KEPT ON SHOWING THE SAME INDICATOR , ,TILL THEN I HAD COMPLETED 2000 KMS BIKE WAS DRIVEN AS PER SPEED MENTIONED IN THE BOOKLET PROVIDED I.E 54 KMPH TILL 200 KMS , NOW WHEN I TRIED TO THROTTLE IT BIKE PRODUCED MISSING...

To the concerned,
I am R.Navaneetha Krishnan, I had purchased a Bajaj Pulsar 150 cc (TN 38 AC 1462) in July 2005 through Bajaj Auto Finance and completed all the EMI's in the end of 2006 or early 2007 (which I dont remember because I dont have those documents now).
Now after 5 years I have got a call from your representative that I have not paid the EMI and it is pending ( I got an advocate notice during the loan period unnecessarily inspite of my correct payment of dues). I dont understand why such an activity is done after 5 years, I had paid my last EMI and got the statement of payments even.

But now I have received a call that still about 4500 is pending, why was this not before?
The mistake from my side was that I did not push for NOC due to lack knowledge.
I hope that I may get a solution.
Thanks

Sir,
I Purchase a moter bike (DISCOVER 100 CC) on October 2009 from Shreeram bajaj ghatkopar Mumbai. But I facing a problam for GEAR PROBLEMS, SELF IN GEAR PROBLEM, AVERAGE PROBLEM (48-50), CHAIN COVER SOUND etc., and I camplaint so many times and go for it they solved my problams manually .but after two days my problam as it is .I purches this bike for inly milage purpose but i getting avrage only (20 to 25) only my bike no. is (MH-02 AU- 43) and my mobile no. is [protected]. so please solve my problams as soon as possible. I shall be thankfull to you

Thanking You
Santosh Patil
I.I.T BOMBAY.
MUMBAI -400076
MOB-[protected]

Hi,
We bought a brand new avenger in June 2012. We met with an accident in 5 th August. Henceforth our bike is in service centre. Till date we haven't got it repaired. Whenever we go to the service centre, answer is same : " We haven't got parts from Pune ". I don't understand the logic. If they can deliver the bike in 2 days time from Pune, why can't they do the same for parts as well ? Is customer satisfaction not important for Bajaj ? Or it's just a problem with Avenger ?
Anoop

This is A.Santhosh Infant Raj.Last September I bought Bajaj vehicle-Pulsar 180 from Haritha Motors,Guduvancheri. Past two months am complaining about the front Alloy but there is no proper response from them. From the first day of My delivery I feel too risky to drive. I was not aware of such problems and even when I leave for service they never took it serious,and even past two months when i take My bike to their center, they just give some improper reasons and returning the bike. I personally feel so bad and unsatisfied with their service. I literally feel there is no technical support, no performance and no customer satisfaction. As I could reach some other service center ,I came to know the real problem and solution.so kindly asking you to note this and no such cheating/carelessness should happen anymore.

Dear


Service Dpt.
Devan motors

This is to inform you that I have come out to you Workshop to have a service of my Pulsar Bike 220cc.
Dated on 1/9/2012 I had to wait for a full day to return my bike.but at the time of receiving I found that they did nothing with my bike other then polishing and oiling and when I asked them to do so they all tried to conveys me that they had done everything with the bike.
when I argue with them they tried to pull me out and use some abusing words that I Wont unable to say.
I had to pay them full payment of bike service But I m not satisfy with your service It was my worst Experience I ever had.
I want you to take some legal steps against my complaint..
And revert me as soon as possible I want My answer.
Your Service adviser name is Sunny
And Your Technician name is Nishant
And your workshop Address is.
Nawada
Dewan Bajaj
Showroom and Workshop at -
C -6 Kiran Garden,
Main Najafgarh Road,
Opp. Metro Pillar No. 718,
Nawada
New Delhi - 11005
Govind Singh
Job Sheet No:- 42
Bike No:- HR13F 7657
Mobile Number:-[protected]
Job Card No:-DJC04006513

NOC NOT RECEIVED OF TWO WHEELER
I HAVE BOUGHT TWO WHEELER FROM BAJAJ AND LOAN AVAILED FROM BAJAJ FINANCE WHICH HAS BEEN CLOSED IN THE MONTH OF 2009 BUT THE NOC FOR THE SAME IS NOT RECEIVED FOR THE SAME . I AM TRYING IT FROM LAST FOUR MONTHS AND NOBODY IS RESPONDING IT PROPERLY AND THEY DONT HAVE ANY SERVICE MANAGER FOR THE SAME IN THE BRANCH . STAFF NEGLECTS THE CUSTOMER PROBLEMS.PLEASE HELP ME FOR THE SAME .


MANPREET SINGH
LOAN PRPOSAL NO.[protected]
CONTACT [protected]

i purchase bike bajaj discover 100cc 4gear from yash automobiles pvt ltd malik mau sultanpur road raebareli i paid bike price-on ex showroom 49466/-Rs but actual bike price 43900/-Rs


yours faithfully
NEERAJ GUPTA
BADAUSA DISTT. BANDA UP 210202
MOB [protected] , [protected]

I MR. SAIDAS KAUTANKAR, RESIDING AT DOMBIVLI. THANE HAD GIVEN MY PULSAR BIKE FOR SERVICING TO KANCHAN AUTO PVT LTD, PLOT NO A/129, OPP SAVTRI BAI PHULE AUDITORIUM, MIDC,DOMBIVLI (E), TEL NO -2449861/6509861, WHICH IS AN AUTHORISED DEALER OF BAJAJ AUTO SERVICES ON[protected] VIDE JOB CARD NO AA00454490. MR GANESH WAS INCHARGE FOR THE SAID SERVICE. ON DUTY OF SERVICE HE ADVISED ME TO PURCHASE THE SHOCKUPS OF BAJAJ AUTO, FOR SMOOTH RUNNING OF THE BIKE. THE SAID PRODUCT COSTED ME APPROX RS 2000/-, WITH A GUARANTEE OF MIN 6 MONTHS. BUT THE SAME STARTED GIVING ME A PROBLEM WITHIN 18 DAYS FROM THE DATE OF PURCHASE. ON VISITING THE SERVICE CENTRE WITH THE GRIEVANCE FOR THE FAULTY PART GIVEN, THEY CHANGED SOME SETTINGS WITH AN ASSURANCE THAT I WILL NOT FACE ANY PROBLEM FURTHER.
BUT NOTHING CHANGED IT WAS STILL THE SAME, I WENT FOR A SECOND OPINION TO ANOTHER SERVICE CENTRE WHO INFORMED ME THAT THE SHOCKUPS GIVEN WAS A FAULTY ONE AND COULDNT BE REPLACED.
I ONCE AGAIN VISITED KANCHAN AUTO PVT LTD,ON[protected] VIDE JOB CARD NO 9711 WHEREIN THEY INFORMED ME THAT THERE WAS NO GUARANTEE FOR THE PART IE THE SHOCKUPS INSERTED/

I REALLY CANT UNDERSTAND WHAT IS GOING ON, BEING AN AUTHORISED DEALER OF A BIG NAME IE. BAJAJ AUTO SERVICE, THEY ARE OFFERING SUCH RUBBISH SERVICE TO THEIR CUSTOMER IS A REALLY SHAME ON THE COMPANY'S NAME. I HAVE WAISTED NOT ONLY MY MONEY (ON SERVICING & ON PARTS), BUT ALSO THE TIME AND ENERGY ON GETTING THIS THING SORTED OUT. IS THIS HOW BAJAJ AUTO SHOULD BE TREATING THEIR CUSTOMERS? AND ARE THESE DEALERS REALLY RESPONSIBLE ENOUGH TO BE ASSOCIATED WITH THE COMPANY TO KEEP INTACT THE PRESTIGE OF BAJAJ AUTO.
I AM REALLY NOT SATISFIED WITH THE SERVICE GIVEN AND THE UNWANTED TALKS THE DEALERS GIVE TO SELL THEIR PRODUCTS JUST TO INCREASE THEIR COMMISISION. I REALLY WANT TO GET THIS ISSUE SORTED, AND MY MONEY BACK. ALSO THE COMPANY SHOULD BE REIMBURSING ME WITH THE DAMAGE WHICH HAS CAUSED TO MY BIKE DUE TO THE INSERTION OF THE SHOCKUPS.

THESE SHOCKUPS WERE FAULTY TO THE BIKE BUT FOR ME IT HAS REALLY SHOCKED ME UP TO GET SUCH KIND OF SERVICE FROM AN AUTHORISED DEALER OF BAJAJ.
I WANT TO LODGE A COMPLAINT AGAINST THE DEALER MENTIONED ABOVE. AND ALSO APPEAL THAT THEY SHOULD PROVIDE ME WITH AN ORIGINAL PART ALONG WITH THE REIMBURSEMENT FOR THE EXPENSES THAT I HAD TO BEAR TO REALISE THE FAULT.
KINDLY TAKE THE SAME ON THE RECORD AND ATTEND THIS CASE AT THE EARLIEST AND OBLIGE.
FOR FURTHER REFERENCE KINDLY CONTACT ME ON [protected]

It has to be brought under your notice that i have submitted my bajaj pulsar 220 mh02 cu 0284 for the service in one of the bajaj service station at andheri west (Sai care). It was really a pathetic experience i had with these people, as they made scratches on my bike its just 2weeks older.
I am riding my bike for last 2 weeks there are no marks on my bike but i had just given my bike for the service just for 3hrs, they had made certain scrathes on the front. Now they r not confessing their mistake & saying that i had done it.

I purchased my new pulsar bike from bajaj on 13.04.2012.After that Bike has been replaced due to engine noise and chain sprocket problem on 18.04.2012. In that bike also problem is there such as carburetor overflow and Engine noise. They had replaced carburetor and told me engine noise will be arrested in First Service. But after first service also engine noise problem is not solved.Then I have consulted my mechanic he had told me crankshaft...

I had purchased a discover 135 on July on 26TH from Auto Sales Scooter (18 A Kanpur Road Civil line Allahabad-211001)
where i had purchased taken a extended warranty with insurance and registration from dealer.

but today I went to Service center where my bike is repaired (engine block change)with Rs 3290 Rs. there I show my extended warranty card, they tell me that there is no any entry of your extended warranty.
so please suggest me what to do for this that I had paid for extended warranty the receipt is attached

my registration no is UP-70 AW 4886
AND CHASSIS NO IS DSJNZZRCA00950
extended warranty SERIAL NO-1092259


Service Dealer Name is United Automobiles and
Address- 6 A PATRIKA MARG Denied to provide extended warranty because they told me that Extended warranty not flashing in the Records

In july,2010 workshop doing engine work and change block piston and workshop doing again engine work and change block piston in dec,2011,
after that again workshop doing engine work and change block piston in july,12 .
i am very shocked to see the poor service level of the workshop, they change ring piston three times, it means workshop often used duplicate parts
thats why engine started creating problem in every six months.after that i am facing engine problem that means bike had manufacturing defect but no one helped me.

engine repair by workshop three times
1. july 2010
2.dec,2011
3.july,2012

if the bajaj parts is serve only six months ,it means bajaj should close his business. also bajaj is cheating with consumer as i took a extended warranty
but in records there is no nay entry of that extended warranty it means bajaj is cheated me.

Dear sir ,

i am RAKESH GOMA BHOIR
add- at sapad gaon , near gaondevi mandir kalyan (west), tal -kalyan, dist- thane
my bajaj pulser registration no. MH 05 BB 4732, ENGG.NO- 72987, CHASSIS NO- 94099, MY RC BOOK MISS OUT FROM RTO OFFICE . 3 OR 4 TIME I FOLLOW UP BUT NO ONE CAN ANSWER THEN PLEASE GIVE ME URGENTLY RC BOOK AS URLY AS POSSIBLE

Regards,
RAKESH GOMA BHOIR
[protected]...

I have purchased Bajaj Discover 125 in December and there are so many defects and problems such as poor pick up, poor mileage, so many noises from jumpers and other parts. All these issues are still not resolved even after 2 free services and 3rd service is already due. Kindly resolve my issue.

Dhruvil Shah
M. No. [protected]