Bajaj Auto Complaints & Reviews

Dear Team,

I am Ajay Maurya and this mail is to inform you that I had bought Pulsar NS 125 in December 2021. But after 1500 km it has started halting after 30-40 km everytime. I am not able to ride this bike continuously for long journey. It consumes approximately half an hour to restart again.
I have made it run 3000 km, but the situation is becoming worse . Seriously I am fed up with bike.
It also starts vibrating if the speeds exceeds 45km/h.
Suggest me what to do. In this extreme heating summer, it becomes most frustrating experience for me, to wait until it start again.

Kindly suggest me what to do or send someone to take this bike .
Papers snaps are attached for your reference.

Bike Details :-

Chasis No - MD2B72BX6MCC12364
Engine No - JEXCMC58424
Date of Purchase[protected]

Regards,
Ajay Maurya

Hi Team,

This is very ridiculous, you know. I bought yellow BS6 ns 200 2 years ago, number - WB12BD974.but still now, I could not get my blue book for my bike. bike was bought from AI motors BAKRA, main branch midya bajaj.
now, my question is when I get my blue book ? I already launched too many complaints, dropped 10-12 mails to bajaj auto DL, also discussed with bajaj employee. no one responded. this is too much disappointing. just like local cheap brand customer services.

We bought bajaj platina bike in July 2021. At sirsi . till now we driven 7200 kilometers .. But the rear tyre is broken now .. And the dealer is not responding me . please respond me soon i am attaching the photos with this form

They are refusing to take bike for service. Asking me to come next day if i go next day they asking to book appointment. Attitude of service men is worst than govt officers... Even their second free service is not satisfied. Problem still there. Waste of money and time

Hi,

I have pulsar 150 twin disc bike, it seems I m facing issues in bike.this is second time where I have replaced the throttle body.this is recurring issue still bajaj auto not given any permanent solution on that.kindly look in to this and provide the permanent solution.

Previously I had many bikes of bajaj without sensors. All were good. This bike i had purchased on december 2020 is at fault for two months. Always over raising, auto choke malfunction etc. What is this? You were my trusted company. For sensor complaints service center in kollam, kerala had looted my 1800rs. As roadside mechanics cannot rectify this problem, poor people like me are in utter trouble because of your 'new bike technology'.My bike had clocked more than 24000 kms. For the last two months it is giving me troubles. What do you say about this serious matter?

I purchased pulsar 150 twin disk BS6 in march 2022 and within 2 months my front wheel paint is fading away. I want my front wheel to be repainted properly.

A few months back I booked a Bajaj Chetak electric scooter online through their web portal (https://www.chetak.com/). I am residing in the Trichur District of Kerala and the system didn't stop me from the booking and the initiated payment of IRS. 2000.00 on[protected] Booking no. EBAL[protected]. After a couple of days, their agent from Cochin called me and informed me that they can't deliver the vehicle to another city and it is restricted...

[protected]
Service is bod Ongole and my bike complaint sensor problem warranty come one year finy months sensor warranty not provide bajij service Ongole money peid sensor replacement my warranty

कंपनी ने जो बिल दिया जिस का मेने नगद भुगतान किया उस मे 1500 रुपये का अंतर है मुझे बोला गया कि बाइक को लेड मशीन पर चढ़या गया है जिस के 1000 चार्ज किये और बिल पर 470 रुपये हाथ से लिख कर मुझसे लिय गए में दायित्व में आप को अवगत करवाओ ओर मुझे उम्मी6 है कि आप इस मटर में आवश्यक जांच कर के मुझे बतलायेंगे यदि गाड़ी में showroom पर कोई काम नही होता है तो उस को बाहर से करवाये तो उस को बिल में भी लिखना चाहिए

Loan no L2WHSR09294449 Past before 8months I was purchased bike from bajaj finance I was paid correct emi for 7months and current emi 03/05/2022 may month due was bounced at only 2rupees shortage but bajaj finance was presented 3times at bank account 3times bounce charges was 1800+gst this is bank side another side bajaj finance charges is 531 but due amount is 2800 fine is 2500 penalty and collection agent as been called he told me to surrender the vehicle your given time is finished we have been given 18 days time for due date is 03/05/2022 bike seized at 21/05/2022 I asked to give seizure letter they didn't given they are asking to give me hand written letter to bajaj finance manager in that body message he told to write in the letter that I have surrendered the bike to bajaj finance I am not able to pay the emi I will surrender the vehicle to the bajaj finance bike will be left in action what remaining loss amount that pending I should pay by the court I asked them why I should pay you didn't given time to pay why you presented 3times at bank account they are saying while signing you didn't readed the documents in that we will put ecs 4times in a month we have rights I will put case upon you we will recovery money from court side you pay money at court bajaj customer service also no response so I am requesting to people be careful with bajaj sales and bajaj finance read before signing the documents they will make urgent to sign don't sign read first and sign it this incident was happened at krishnagiri district HOSUR bajaj auto finance and bajaj auto finance collection manager

I have purchaged a new bike from nirmal group bajaj bike ajency danapur on 12.05.2022. but my number plate. not issued
yet now.

Respected sir today about 4.00pm I go in vijay bajaj show room behror alwar to buy a bajaj bike, the behave of sale represntative was not good, the view of talking was very bad,

Mh04kA1021

I purchased a “Bajaj Pulsar 150 DTS I” motorcycle from KHIVRAJ AUTOMOBILES & INFRASTRUCTURE PVT LTD, Pallikaranai, Chennai in February, 2022. This motorcycle is a BS VI configuration. So far, I have driven the motorcycle for around 1300 Kms without any issues or below mentioned problems.

I tried giving the motorcycle for the first service when I completed 500 Kms. Not once or twice, I tried three times (three different days) in the same showroom (KHIVRAJ AUTOMOBILES & INFRASTRUCTURE PVT LTD, Pallikaranai, Chennai). They refused to take the motorcycle for service stating different reasons like power cut, house full etc.

At last, they voluntarily called me this month and asked me to come and leave the motorcycle for first service. Though I hesitated, they gave assurance and I went and left the motorcycle for first service on 06/05/2022.

I was called and delivered the motorcycle after service. This is where the issue started. When I drove back home, I didn't feel the same as when I left. It totally changed. The total performance of the motorcycle was not the same as earlier.

I don’t feel like driving my new Bajaj Pulsar anymore. I felt the difference in throttle to engine response.

The next day the issue got serious. The engine is blocking continuously at low speed (especially between 10 Km/hr to 30 Km/hr speed- odometer reading). I felt unsafe while riding in this condition when I fortunately escaped from a serious accident due to this engine's unresponsiveness for throttling.

On 13/05/2022, I contacted the showroom/service center and explained the issue and they asked me to come and they just interchanged the sparkplug for name sake and stated that the issue is rectified. And also spun a story that there is some update in the BSVI which is blocking the engine in this motorcycle and they need a device to connect and update this motorcycle or else the motorcycle will be like this.

When I drove the motorcycle again, I felt the same unsafe experience and literally the same blockage at low speed. The engine is totally unresponsive to the throttling action at slow speed. I contacted the Service center and explained the same. They asked me to leave the motorcycle again for that device connection and updating process. So, I believed and went to the same KHIVRAJ AUTOMOBILES & INFRASTRUCTURE PVT LTD, Pallikaranai, Chennai service center and left the motorcycle for servicing again.

I told them that the motorcycle is faulty after the first service and I want it to be recovered and I don’t feel good with my brand new motorcycle after the service.

The next day they called from the service center and told that there is a problem with a “Sensor” in the throttle line (Did not mention any specific sensor name). When I asked, why is the problem and where does it come from immediately after first service which did not exist previously. They said it is manufacturing defect from Bajaj Auto LTD. And said it will take one more day to rectify and they will cover it through warranty.

The next day, they called and told me that the motorcycle is ready for delivery and the issue is rectified. I reassured them that they were test driven after service and went to the service center after confirmation. When they delivered the motorcycle, I tried to ask, what is the issue with the sensor, where does it come from in a brand-new motorcycle and just the name of the sensor. Immediately, the service engineer, a mechanic, a showroom staff like 4 or 5 members gathered around and spoke like that there is no mistake on their end and these issues will happen in these motorcycle and tried to convince me that it is my fate to adjust these electronic repairs and they cannot be answerable for a manufacturing defect. The way they spoke and answered like this has destroyed my overall goodwill and trust in Bajaj Auto LTD.

When I drove back from the service center after this bitter response, I felt the same blockage and unresponsiveness between the throttle and engine and slow speed. I completely feel unsafe and threatened while riding the motorcycle on roads.

I heartfully regret this purchase from Bajaj Auto LTD, a brand which I had high value of trust and confidence earlier especially before this service incident. Now I am completely frustrated on my purchase with Bajaj Auto LTD.

· I want to know whether this is a blunder done during the first service or it is a manufacturing issue. Because the showroom/service center says it is a manufacturing defect.

· My question is, “Why am I delivered with a defective product from BAJAJ AUTO LTD INDIA.

· I feel unsafe whenever I ride the motorcycle after this first service. Engine is completely unresponsive to the throttling at slow speed and commuting. Even the engine sounds different in idling condition.

· When I contacted the service center after all this, they asked for another chance to rectify the issue. My question is what were they doing with the three chances given before.

· Are they getting trained with my motorcycle? Are they mocking the service and rectification? Are they really well trained on the issue with the motorcycle?

· Whether the issue is really existing as they said or it is with the injector and injection pump or with any major component of the vehicle?

· What is the resolution for me with this case? Am I supposed to own and use a manufacturing defect product (which cost me around Rs 1, 29, 000) from a renowned brand like Bajaj Auto LTD?

· What is the response for my time wasted three times within ten days and again asked for one more chance?

· What is the solution for the unsafe rides which I am having with the new motorcycle only because of some manufacturing defect/service center mishandling?

· Still now I didn’t get a proper answer for the issue and I was not told what is the exact problem with the motorcycle.

· I need a proper explanation and recovery from both Bajaj Auto LTD and KHIVRAJ AUTOMOBILES & INFRASTRUCTURE PVT LTD for the worst experience I am facing right now with a unsafe and defected motorcycle. I’m running for legal procedures on consumer rights (Safety, Information, Redressal, Consumer Education), if I’m not given with proper solution for the problem and unsatisfied, unethical customer experience for the product I purchased only on the trust which I had on BAJAJ Auto LTD.

My Bike was accident 5 Months to delar till now no response has been received every week when we call, it says it will come in 3to4 day doing this way it has been 5 months and the solution has not been found yet

PARTS NAME:-
1)WRIGHT SIDE FOOT REST
2) WRIGHT SIDE LEAD GARD
3) HANDILE T BAR
4) INDICATOR
5) FRONT LIGHT FACE MASK
bike no-br51b5321

Sir
I sandeep sanghi dist. Rohtak Hwryana sir meri bike ki cluch plate kharb ho chuki h jo ki new bike h 14000km chli h 3rd service h jis ki cluch damag ho chuki h Or metter bhee kharb ho gya h company coprate nhi kr rhi h mujhe bhut sari presani me suffer kr rha hu meri new bike khatm ho rhi h plz. Help me sir
My cont. [protected], [protected]
Sandeep sanghi

My bike engine stopping, speed automatic cut during ride last one month and i am visited puncuhla goldmine bajaj agency last one regular but agency not solve my problem. please solve my issue . during 11 months of bike purchase completed only. they very big issue.

Avarege 3.1 100ml
31km 1liter please help me
Maneger not responsibl help me
Pulsar 125

I have pre booked Bajaj chetak premium Indigo Metallic model on 06.03.2022 but didn't get the scooty yet. I have ordered it from Bajaj showroom, Moti Nagar KLJ complex . I had given 2000 in advance. Dealership assure me that they deliver the scooty in 50 days but now it almost 60days .Kindly resolved the issue to get the scooty as soon as possible. Otherwise I'll take legal decisions