Bajaj Auto Complaints & Reviews

I would like to bring it to your very kind notice that I have been facing a huge problem getting the spares for my Bike.
The make of the bike is Bajaj Avenger 220 DTSI,
Chasis Number is MD2DGPDZZTCJ11885,
Engine Number: PDGBTJ11701.

I have vistited the Varun Motors Service Centre in Vizag for the Bike Side covers every week for two months ( as there appeared some scratches due to transport from Hyd ) from December till the end of January and I don't get them.
Now I recently met with a small accident and the front Mud Guard got damaged and now I called them up for the same and they say again the same answer the request has been raised and the billing has been done and needs to wait for a week. Now when I insist to tell me the correct answer whether I would definitely get them or should I try in other states.
They say they are not sure whether or not or in other case how much would the wait time be???
Also there is no Bajaj Service Centres for this Bike related to Spare Parts in Kakinada, Amalapuram and Rajamundry....

Please give me the correct solution for the same

This is Akash from lko , i recieved my bike after service from madan mohan marg pro biking service centre.that day i submiited my bike its self was working fine and at the time of submititon no fork problem was brought into my notice but after recieving my bike from service centre self did not worked and there was some problem in fork adjusment.
I am here by dissatisfied with your service and compelled to think about discontinuting ur services if same response from your side continues.. i strongly insist to improve ur customer iteraction and services provided to us. or the only thing that will get affected is your goodwill..
thanking you



Akash kulshrestha
ph no-[protected]

Hello Bajaj Auto

I have Bajaj XCD 135. I purchased this on Nov 2010 , I love this bike. i feel good when i ride it. Realy this is a nice bike.
But .......

On 17 Dec 2011, I lost its main stand pin. so without stand pin it is not standing properly.

I am from Muzaffar Nagar (main city) and there are two Bajaj Auto Agency :

1. Bansal Motors,
Meerut Road, Sujru Chungi, Muzaffarnagar- 251003

2. Rajdhani Auto Agency,
Roorkee Road, Saharanpur Bus Stand, Near maya Palace, Muzaffar Nagar (U.P.)


I have gone many, many time to both agency (Bansal Motors and Rajdhani Auto Agency) but always they say to me "Not Available", "Not Available", "Not Available" .

What is the ***k with Bajaj auto spare parts. what i do for my "Main stand Pin".

Praveen ( [protected]@yahoo.co.in )

Purchased pulsar 220F new double shaded blue- black pulsar... its just been lesser than 1 week and i have discovered that bike had already fallen before purchase..bikes handle is bend...Oil coming out of the silencer..Gear not changing.. When spoken to the service centre he they were not ready to change the handle and never agreed that the bike was fallen fro, begining.. I had a very good expereince with Pulsar 200 earlier hence purchased one more this Shreeram Bajaj Showroon services are awfull.Please help me with the same.

Respected Jury,
I bought pulsar 135 ls in oct 2011. From start of my usage, the bike starts vibrating above speed of 45km/hr. And the gear shifting is too hard. When i told the service center about these problems, they excused that it will work fine after 2-3 services. But even after 2nd service the problems are still there. Due to this problems i want to exchange my bike with a new one. Please help me out.

...

i finance a bajaj platina & i clear all the installment before approx 18months I still not receive my N.O.C before one month i receive a call from delhi office
to settlement the loan with the amount 1200 rupees i transfer money but they not release my N.O.C i receive the call from mob Number [protected]
employee named abhisek now that mobile number is switch off i don't what i have to do now plz help me

my mob- [protected]
email. [protected]@gmail.com

Latest Complaints

BAJAJ PULSSAR

 ajit pandey on Feb 15, 2012



NOC

Not Recived NOC Letter
Dear Sir,
I had purchased a Pulsar bike from Bajaj showroom which is financed by Ge Countrywide Con. Fin. Se.
Details given below:
Regn No. 409728/4098/135
Model: Bajaj Pulsar
Reg Date: 24/10/2003
Ch. No. DHVBKG-04734



Dear Sir/Madam,
I work for bank,hardly I drive 10kms in a day which is dissatisfied drive....why because
I brought a brand new pulsar 150cc black from VARUN BAJAJ,Siripuram,Visakhaptnam on 18the Feb 2008 wide Bike No AP31AU9217,I get my bike every service from your autheorised service centres in VARUN BAJAJ SERVICE CENTRE,siripuram only.Bike has complaint(handle shake towards left) from last four years I m asking your service team to rectify issue but they are unable to do same.If we ask we get silly answers like tyre rubbed unevenly,disc pads damaged,fork problem,etc....I do not what is issue.I feel no body is botheered for same.Instead of enjoying ride I feel very bad why I got theis bike.Your own team is spoiling your companies brand image withe giving proper guidance or knowledge.Please check and do needful on priority.
Regards,
Kiran Kumar
#[protected],
email :[protected]@gmail.com.

i delivered a bike from 'SREE SAKTHI BAJAJ' ,erode. from the third day i delivered my bike, am registering a complaint to the service manager about the front break issue. They get the vehile serviced and every time i am forced to face the same complaint after three days from service delivery. even after paying for every service, my coplaint is never healed even after two years. and due to this problem twice i was about to fall. evry time the machanic comes and takes back the bike and returns it unfinished. So, kindly let you forward this to the concerned official and take necessary action. reg no:tn33 ae4402.

Hello Mr.Rajiv Bajaj & Team,

This is Mr. Nitesh R Khanvilkar drafting you a Complaint for a very poor experience and service provided by you and your Management which was not excepted & expected from Bajaj, I am a existing customer of BAJAJ from last 7yrs, as of now I am holding Bajaj 220F from last 2 and half years. I stay in Mumbai, I am also at a Management level (Engg) working with a AutoMobile Company Honda FourWheelers,...

Respected Sir
I purchased Scooter bearing Chassis No. CMCBLG10921 and Engine No. CMEBLG10961 on 11/11/2004 from Lovely Autos ( Athorised Dealer of Bajab) cost appx. 32000/-. But the spare pars are not available in servicing Center of Lovely Autos ( Bajaj Authorised Dealer). But my scooter certificate is valid for 15 years upto 2019.
So kindly replace my scooter with any other Bajaj Bikes with the deduction of reasonable rate of my scooter. So that i can use your product for my convenience. Kindly do the needful early and obliged.


Naginder Singh
Sub Insp. of Police
Quarter No. 547-A
PAP Campus, Jalandhar Cantt-144006 Punjab (India)

Dear sir,

i am missing bajaj pulsar 150 cc Ap 21 M 4223 clearance letter on bajaj auto finance, please replacement my clearance papers.

[Enter Post Title Here]


:( My mistake i went to exchange my super TVS byke with Bajaj this people are Thief :eek: Froud :o Cheateer on november 2011 i exchange my byk with pearl motor today on 31/1/2012 the gave me my deliver note after almost 8 visits to show room for asking rc book for confirmation of byke has been transfer d and not used in terrorist activity and i get the ans that take delivery note and go its more then enough and I did not found manager Mr Shridhar in store and the people sitting their are not ready to give his no today after heated discussion the connected call to him but not given his no

MY BIGGEST MISTAKE OF LIFE IS GOING TO BUY FROM BAJAJ

This is not enough i have to go garage from show room instead of home as it was giving very bad noise from chain as it has been not fixed properly tires were shaking same because of not fixed properly bajaj cheaters

my no [protected]

Dear Sir,
I have purchased bajaj discover 125 CC from bajaj maheswari surendranagar on 6th dec 2011. it got serviced once. bt now when i change gear between 3rd and fourth it gets neutral while in speed and sometime neutral in first gear. its risky at all. i complained them and they say its normal thing. there is no problem in bike. its working perfectly. how can it be? while there is problem i m facing in gears. please do needfull to us. at least the bike with the gear shifting problem should be replaced by the company cuz it costs lives not money!!!!!. profiting with the defected bike is not worth of business ethics.


Dhruv pandya
Email : [protected]@gmail.com

Dear sir /madam ,
I am a regular customer with your insurance co. four to six years ,
I renewed my vehicle insurance through an agent ; this year before December 12 ( Valid up to Dec. 12) , but I not getting my Policy till date , agent says its already sent to you by courier , If you sent the policy ; courier boy deliver its somewhere else .My previous Policy No. is 74877891; I request you to kindly sent me a duplicate copy of the policy to my office address

Thanking you ,

Yours truly

Renchen Thomas
Vashishta clinics & Hospital For Orthopaedics
B-35, Shivalik, Panchsheel - Geetanjali Road,
Opp. Malviya Nagar . New Delhi 110017

Mob- [protected]

Dear sir,
I have purchased a Bajaj Pulsar Bike DTS-i 150 from my city dealer M/s-R.C.AUTOMOBILE,Near Sanjay Nagar Crossing,Pillibhit Bye-pass Road,Bareilly.Email-i.[protected]@baldealer.com.ph.no[protected].
on 12th july 2010.

From the begining of 1st service of my bike,the engine of bike is not doing proper work.I got it cheked the engine by auth.service center but they never replied satisfactorily and every time they performed service
and assured that the problem will be solved after service.
Sir,
You will be surprised that they have made four services already but to of no effect on my engine problem.
Yet ny bike has run only 5490 km till date.
Sir,
In this matter, the engineer of auth.service center advised that engine of bike is fitted that's why you should have to repaired it at your own cost wheres they have given two years warranty for replacement of any parts of bike.Whenever i lodged the complaint for giving smoke of my bike, then they used to say that the fuel
being used is not of standard quality.
Sir,
In the last, I want that the engine should be replaced/repaired at FREE OF COST with extended warranty.
Sir,
I shall bge obliged if you kindly highilight the matter against Bajaj Auto Ltd. in my favour.



Thanking You
Your Sincerly

RAJESH AGARWAL
119, GALI NAWABAN,
NEAR KUTUBKHANA,
BAREILLY.U.P, MOB-[protected]

i have send the compliant about the noc which i have not yet received any response plz kindly inform me abotu it,my bike no is MH-02-AS-0053 i dn't no my account no.

I have purchased Pulsar 135 LS 1.5 months back. From the beginning of the day, my Pulsar 135 LS has been giving too much problems. I cant drive in 2nd/3rd gear due to the noise from the engine. I have done 1st servicing also from reputed Bajaj service center. I went 4-5 times to SNK Bajaj showroom with my complain. They were not ignoring every time. I have experienced with other pulsar 135 also. That was good. I know there is 1 year warranty, still I am not getting any kind of facility.

I am the valued customer of Bajaj since last 7 years. This is 3rd time I owned the Bajaj bike. This time I really fed up with my Pulsar 135 LS. I am explaining my poor experience in service center. I went to Shree seva service center due to heavy noise from engine and extreme vibration. There should have some technical problem. They were not ready to take up my issue. They asked me to ride their pulsar 135 for testing. I did not seem any problem in that bike. I have tested my friend's pulsar 135 also. But Shree seva was saying every pulsar 135LS has this kind of sound and vibration. They are not entertaining any more. Then I went SNK bajaj showroom. They were entertaining me, but I did not get any fruitful result from them.

I want to get replaced my pulsar 135 LS.

DEAR SIR,
I have purchased my pulsar150 on 23rd october 2011 from GEMS BAJAJ showroom Akurdi, Pune. On the second day I went out for a long ride and after returning I found that my right hand was paining badly. I thought this must be because of riding a gear bike after a long time. Three days passed but my hand was still paining after riding the bike. By profession I am an automobile engineer and I am working for Tata motors as a trainee engineer and completing my further studies. After a thorough observations I found that the handle of my bike was slightly vobling. I asked one of my colleague to ride and check my bike if he is finding the same problem. When he started riding the bike he made me sit behind and at a certain speed he left both his hands and in no time the bike started moving towards right hand side. Then I came to know that there was a right hand side pull in the bike and because of this my hand used to pain.
On the eighth day I approached the service manager of GEMS BAJAJ, I told him about the problem. At that time my vehicle's running was 320 kms. He told his worker to do the fork allignment and deliver the bike. After fork allignment also, there was no change. Again I went to bajaj showroom and told the manager for the replacement of the bike but they never agreed. For more than 20 days my bike was lying in the showroom. After being unsatisfied with their work I asked for an engineer from Bajaj but even he is not taking any decisions. This engineer told me that they have done fork allignment as well as wheel allignment of the bike and if you are still facing the same problem then it is your pshychological problem. The bike has completed only 1100 kms upto date. Now 2months have passed for the bike and I have to use the same bike without any work done on it. My hand is paining very badly from wrist till the shoulder.
Please help me to solve this problem.

Bajaj Auto - Avenger 220 DTSI
Chassis no: MD2DGPDZZUC G36168
Engine no: PDGBU G09743
Colour: MISTY G SILVER
Booking Docket no.: D1101834

Name of the Company that i purchased the bike from: Sai Service Agency (B) Pvt. Ltd - Andheri East

I'm writing to you after my bike stalled within 2 days of picking up my bike from your service centre for the nth number of time and you should have guessed that i'm not at all a happy customer.

My struggle started the day i got my bike home on October 23, 2011 from Sai Services when i experienced stiffness with the gear, the staff at Sai services however buffed/ shrugged off the issue citing this as normal with new bikes and that this should smoothen with use. When the same did not happen and i showed up at the Sai Service centre, the mechanic there worked on the clutch and stated that the issue was sorted without providing me a job sheet for the same (on the basis that job sheets are given for major repairs and this was just some adjustment required).

Subsequent to this visit i also started facing issues with the self start where my bike stalled. My regular follow up with them about the rigid gears and
self start issue yeilded no result as they refused to entertain the issue stating that its a new gear system and would loosen over a period of time and there is nothing much they can do about it as they couldnot trace any specific reason that may causing the issue.

After my 1st servicing (13/12/2011) on my way back home my bike stalled again (the self start refusing to work). With no options left, i dragged my bike back to the service centre where the mechanic acknowledged the issue and as per his statement replaced a magnet in the engine. The issue with the stiffness of the gear system still unaddressed as they assured me that since the bike has been serviced and the gears should smoothen. The bike however refused to show any signs of improvement and stalled completely again a week before christmas. As i reported this there were two mechanics sent to my house the next day. The mechanics landed at my place without any tools, checked my bike with some borrowed tools and started the bike after tightenning the screws around the reverso on the left side of the bike. They assured me that the issue was due to a loose screw on the reverso and it should not give any issue henceforth. As i was away for Christmas i couldn't follow it up any further till i came back. The bike completely stalled on my way to work on 6th January 2012. with much great difficulty i again managed to drag my bike to work. Upon reporting the issue there was a mechanic sent to my place of work where the bike was parked. The mechanic managed to start the bike for me after plugging together some wire which he stated was left unattended (according to him probably ever since we

bought the bike). His explaination was that my bike was running on one wire while it should have been on two due to which the tool was tripping causing the self start from not working. The rigid gear issue was still not addressed. The next day as i took my bike to the service centre i cautioned the Service Manager - Sadanand of escalating the issue. He was apologetic about the situation and assured me that the issue would be sorted. I left my bike at the service station for repair and inspection for three days and collected my bike on Monday (P. O. L-323496). I was not given any explanation about the repair work done on my bike. Happy to get my bike back i tried using it praying that it will stall no more. My joy was short livenned as the bike stopped working (The gear got stuck on second and refsused to move on 14th January 2012) and i had to take it to the service station. After much of yelling and arguement i just left my bike at the service centre and walked off. My brother intervened by collecting the bike from them the same day. They had reportedely changed the disc in the gear system hoping to resolve the issue. They were proved wrong as on the way back home the gear again got stuck. As my brother took the bike back to the service centre he was promised that the entire assembly of the gear system would be changed the next day which was a sunday(P. O. L-7283). The needful has been done, however my trial doesnt stop here as it has stalled again today.

All i can say about my experience with Sai Services is that - They are Confusing and Deceptive--I wouldn't trust a company who tries to pull the wool over their customers' eyes like this. I have spent a small fortune on this bike. The experience that i have been put through is very traumatic and unnerving.

I request you to kindly look into this issue and take immediate measures to sort out the problem as in my humble opinion, this is a complete rip off.


PS:- I had tried calling Sai service centre to report the issue late evening (8:15) to no joy. While searching for the an email id to write in across to you I have managed to find a toll free number for Bajaj. I have lodged a complaint with you customer service representative Shashikant Gondhali too -- Complaint number: 95081.



Thanks and Regards,
Robinson Raju
R-1, Qureshi Industrial Compound,
Behram baugh, Jogeshwari(West)
Mumbai 400102.
Contact details:- [protected]/[protected]
Landline number:[protected].



Compound,
Behram baugh, Jogeshwari(West)
Mumbai 400102.
Contact details:- [protected]/[protected]
Land-line number:[protected].