Bajaj Auto Complaints & Reviews

Loan repayment certificate
I had purchased a Bajaj discover 135 on 2nd April, 2010 vide BAFL from Majdia My loan proposal no .was L2WKRS00448203,
My VehicleNo.WB 52J2951

The loan has been paid in due time without any brake of EMI.
But NOC yet not received which is need urgently
The loan repayment letter/certificate can be mailed on my mail id
[protected]@gmail.com

Matter urgent please.
Debajyoti Datta
Majdia
[protected]

My Bajaj Platina Purchase in Nov. 2006 and i take assitence only dealar and i lauge my byke complain every time but showroom,s macanic is not cure the problem and i complain in bajaj customer care on 12/04/2012 then ajmer dealar (ANJITA ENTERISES) is calling me from [protected] mobile no and told JO KARNA HAI KAR LENA . This is aditute of bajaj showroom employee



regard
deepak sharma

Dear Sir,
My name is V Singhal
My bike no is i purchase this bike on the date of[protected] , 100 % cash down payment

Till today my bike has been giving a lot of problems (Paint peel off, ignition jam, horn problem, dent on petrol tank) which i have informed to the service station o[censored]r company . Till now there has been no positive reply from them as there are problems cuming up. From sep 2011 the bike has been entered the service center / showroom for nearly 6 times and till now they have not rectified the mistake till date.

So this is to inform you that by now if there is no action taken by you people then i think i really need to do somethin about this matter.
Kindly Contact me On - [protected] as i need to talk to you.

thanks
vinni singhal

Dear sir,

I have taken Consumer Durable loan . Agreement no[protected]

loan amount 18252/- duration 10/3/2007 to 10/2/2008.

I have not recd my documents returned .

Documents are RTO book , cheques and invoice of vehicle purchased .

pl arrange to sent immediately through courier at my address.

upesh gandhi

mobile -[protected]

my mail id - [protected]@gmail.com

Poor quality of Original Bajaj Spare Parts
Hi All,

Do not purchase the original Bajaj spares from any where, they do not even audit the quality of the spares they are supplying in the market. They are defective,

The story,

I always replace my spark plug in a period of 6-8 months (even the working ones) as it help in the efficiency of the engine and pick remains constant.

Last month, as I was schedule for the change, I went to a shop in Kothrud, pune for the same and bought the original bajaj spark plug "the carton attached for the reference".

I removed the old ones and placed it at my home and had the new original spark plug installed on the bike, in less then 05 days, when I was driving from my office at 20 45 hrs, the vehicle stalled in between of nowhere and Luckily I checked for the spark plug first, the spark wire and its cap came smooth out and to clean the contact points of the wire and the spark plug, I fingered them both with soft cloth, I was shocked to see the crown of the spark plug was moving. As I know that the sensitive required for the crown and the carbon brush below, there was no chance for repair on the same component and is permanently damaged.

As I work with some critical components myself, I know in the first sight itself that the quality controls for the products deployed for production are bad. The adhesive that these people use is not used in the proper quantity or applied bad or is substandard.

Why we should buy Bajaj spare parts if they are of so inferior quality? where they do not even are ready for quality control of their vendor?

I contacted the Bajaj people, the turn around time is more then a week. On warning of the publishing the same on the web, I received the call, the guy from the Sai was speechless and was unaware for even who the supplier was of bajaj for Spark plug champion/nkg/other.

I insist on filling CAPA forms for two incidences, one for critical operation failure and secondly for undefined post marketing feedback on the products.

In the photos shown below, you can clearly see the crown has been detached by unscrewing/ loosing and not by any force. Also you can see the new shining of the components.




This is the critical parameter failure for a component especially in some of the industries like aerospace or MS standards. Shame on Bajaj QMS, you are investing money for no good cause.


I am pasting the email conversation for which I have received no reply or some canned reply which are not essential for the resolutions.

I am posting such article only to show, that the original spare parts are not reliable and especially Bajaj, please do not accept their claims for a quality products.

I do not hope for an answer from bajaj or any of the service vendors.

My Email correspondence:-

5:31:56 +0530

Dear Bajaj Customer Care,
Thanks for your reply, I am seeking the information about the vendor who manufactures the spark plugs. They have defective manufacturing process.
None the less please find he details below:-

Registration No. -
Service Dealer/Agency Name - Shop near kothrud police station pune

I have the original packing of the same and I will have the photo of the defect and the carton soon with me, though the cost of the spark plug is only 85Rs, It costed me a lot of time, pushing the same to the nearest shop.

I request you to please help me regarding the same.

Regards,




From: [protected]@bajajauto.co.in
To:
Date: Tue, 13 Mar 2012 14:58:36 +0530
Subject: RE: Manufacturing Defects of the Spark Plug


Dear Sir

We are in receipt of your mail and noted the contents. We would request you to provide few details mentioned below so that our Service/Sales Team would get in touch with you.

Registration No. - Number mention on number plate
Bike CC-
Service Dealer/Agency Name -
State - NA
City - NA
Date of Purchase - NA
With Warm Regards
Customer Care Cell

From:
Sent: Tuesday, March 13, 2012 9:52 AM
To: CUSTOMER SERVICE
Subject: Manufacturing Defects of the Spark Plug
Dear Bajaj,

I had purchased a spark plug (pulsar) long threaded one for my vehicle 02 weeks ago. But yesterday, my vehicle stopped because of the defective spark plug, (champion brand).The defect is manufacturing defect because the crown/terminal has been unscrewed from the ribs of the spark plug. And been a sensitive contact point the electric current stopped causing the failure of the component. There is failure from your vendor for the applying suitable qty of the adhesive with the same.

Such incidences, cause degradation of trust for the brand bajaj/champion also as favor penalize the vendor for such defects, Kindly replace the spark plugs and also provide me the contact details of your vendors for filing of CAPA.

Regards,



www.mypulsar.com www.bajajauto.com DISCLAIMER: This message, including any attachments may contain proprietary, confidential & privileged information for the sole use of the intended recipient(s), and is protected by law. If you are not the intended recipient, notify sender or [protected]@bajajauto.co.in immediately and destroy all copies of the original message & attachments, if any. Any unauthorized use, disclosure, printing or copying of this email is prohibited. Bajaj Auto and/or its group companies reserve the right to record & monitor all email communications, to prevent the information systems from being used to view, store or forward offensive material. Please ensure you have adequate virus protection before opening the mail or attachments from this transmission and we do not accept any liability for viruses.


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i had a maruti swift vxi car which met an accident on 2/3/12 ,by the mini bus near posta . the car was damaged bruttaly on the driver side causing damaged to the doors driver mirror and the front tyre of the car was also fractured due to the mini bus impact.then there i change my front fractured tyre with the stephnie and then move the vechile to the near by posta police station.
i logde an compalint to posta police station and then submitted the car to the maruti service station for reparing purpose.

After 2 weeks of reparing now they are saying that the tyre compensation will not be given .in response to my interference they send me the pic which shows that the tyre fractured point was in the inside part ,but as per a remembered it cannot happen in any case because the tyre was hit by the mini bus from the outside and it got fractured from outside only and i am 100% sure.

they had interchanged the rim inside out and clicked the pic showing the internal side damaged.

Please help me
conatct no
name :: mr gupta
[protected]

To whom it may concern,

I have bought a New Pulsar 220 Fi on 27th February, 2012 from Bagga Link, Saraswati Vihar. But, very honestly, I have become so frustrated with the bike that I almost want to burn the bike or do something. Just an hour after I bought the bike, I have been facing very major issues.
The day I took the bike home, that is rode it just for a stretch of 10 kilometers, I parked it at my garage and I see that the petrol was leaking. I spoke to Bagga Link people, and they said it’s normal and happens. I was fine with it till I saw the fuel meter in the bike dropping. I called them again, and they said that though it is not a major issue, but I can still bring it and they will check it. And when I took the bike to them, they were still saying it is fine until the head mechanic, Munnilal, came to the bike, checked it and then spilt the engine open and took out a part and replaced my part with a new pulsar. WHY WAS THAT ENGINE PART CHANGED IF THAT OIL DROPPING WAS NOT A SERIOUS PROBLEM?
Second, the bike keeps itself on auto choke for 20 seconds, each time I start it. And when I spoke to the people at the service station, they said it’s normal and this happens because the bike needs to attain a temperature of 85 degrees. But, I have a biker group, we have 10 people in it, and all of them Pulsar 220s. And not even one of them has ever had this problem. I understand when the bike is started in the morning it needs to heat up and uses auto choke. But every time I start it, it uses auto choke. WHY DOES THE AUTO CHOKE WORK WHEN THE ENGINE IS ALREADY HEATED, ESPECIALLY AFTER LONG RIDES FOR MORE THEN 50 KILOMETERES?
Thirdly, one of the major faults is that my engine stops while I’m riding it. I have very close to death encounters while overtaking or crossing roads and at traffic signals. This is one issue that I have spoken about to both, the service station in Rithala and to the showroom manager, and nothing has been done. I do not understand who will be responsible for any mishap that will happen because of this? I took it to the Rithala service station, and spoke to Mr. Arora, and he said he will get it done. And a sardarji mechanic came and opened the engine cover, watched it for some time, closed it, test drove the bike and came back and said it is fine. WHY IS THE STAFF NOT RESPONSIBLE AND WHY IS NO ACTION BEING TAKEN ON THIS SERIOUS ISSUE CONCERNING LIFE AND DEATH? WILL BAJAJ TAKE RESPONSIBILITY FOR ANY MISHAPS THAT MAY HAPPEN?
There are other issues that hold very less importance in comparison to the ones stated above, but nevertheless, are important. My engine makes a rattling noise, and it is increasing day by day. Also, the disc brakes on the rear wheel don’t work that well and take a lot of time to stop the bike.
Sir/Mam, I would sincerely request you to please take this mail very seriously as spending a big amount of money and not even getting any proper assurance does lead to dissatisfaction and fury at times. I did not ever intend to take this to a level this high, but trust me, no stone will be left unturned if need be. I hope that this mail gets me a proper feedback and practical solutions. I have also lodged a complaint with the Consumer Forum, and spoke to a Lawyer, and we will be getting in touch with the concerned people very soon, if no proper action is taken.
Hoping to hear from you soon,

Deepesh Karnik
+[protected]

Dear Sir,
I have taken new bike from bajaj finance my name & details mentioned below.
bajaj pulsar[protected]
vehicle registration no - new
chassis no-40549
engine no-05008
bike no MH43AK 3858
my name Ashok Mandotra

While take the bike I have been said 20,000Rs. DP & 2130 EMI for 30 Month .

Whereas i have charge EMI of 2450* I've Not received Helmet, Body Cover And Grip cover Till date Promised By the Dealer.
My One EMI Has Been Cleared Of Rs.2450/- On the Promised Of Getting Resolved.

Kindly Look Into The Matter & Solve It As Soon As Possible.

Regards

Ashok

[protected]

Dear Sir/Madam,

Mera naam Mohammed Nafees hai maine March 2010 mai Bajaj Pulsar 135 liya tha loan se jiska loan number hai L2WTHN00415176.

Maine 15000 down payment kiya tha aur baki payment ka loan karwaya tha 3 years k liye jiska instalment 1919 hai.

25 March ko mujhe Bike mil gayi SK Wheels (Turbhe Showroom) Navi Mumbai se jiska instalment mai pichle 2 saal se bhar raha hu.. gadi milne ke kuch hafte baad mujhe dealer ne showroom mai bulaya aur Bike ka registration number MH03AC1677 aur insurance paper diya aur kaha ke RC book ke liye thoda time lagta hai to jaise aajayega woh mujhe call kar ke bula lega lekin 1 saal guzar jane ke baad bhi mujhe RC book nahi mila mai jab bhi dealer se puchta woh yehi kahta ke abhi nahi aaya abhi nahi aaya aur mera insurance bhi expire hogaya jab renew karne ka time aaya to maine apni Bike ka engine number aur chasis number check kiya jo Bajaj finance ke record mai nahi tha jab maine apne registration number se detail check kiya to mujhe pata chala ke un ke pass koi aur engine number aur chasis number update hai, mujhe jab yeh pata chala to mai showroom mai gaya jaha par woh showroom puri tarah band hogaya tha aur us jagah par Maruti Wheels ka naya showroom shuru ho chuka tha maine jab is bare mai dealer se phone par baat ki to usne bataya ke office shift ho raha hai 1, 2 mahine lagenge aur aapka RC book bhi aagaya hai to jaise hi shifting ka kaam pura hojayega mai aap ko RC book dedunga aur jo Engine, chasis number ka problem hai woh bhi clear karwa dunga.

Lekin 1 mahine baad jab maine dealer ko call kiya to us ka number continiues band aaraha tha maine jab aur dusre local deler se inquery ki to unhone kaha k aap bajaj finace mai complaint karo aur jab tak aap ka RC book aur engine number ka case solve nahi ho ta aap payment stop karwado.. aap kyu us Vehicle ka payment kar rahe ho jo aap ko allot hi nahi hui, is ke baad maine dubara Bajaj finance mai call kiya aur yeh sari baat bataya. to unhone kaha ke engine number aur chasis number modify nahi hoga aur hum aap ki kisi bhi taraha se is mai koi madad nahi kar payenge aap apne dealer ko findout kijiye aur unhi se baat kijiye, jab maine bataya ke dealer ka number nahi lag raha hai aap woh engine number aur chasis number apne system mai update kardo jo meri Vehicle mai mention hai aur mujhe duplicate RC book issue karwadijiye to woh kahne lage ke aap apne RTO office jao aur waha se aap ke vehicle ke registration number se B-Extract form nikal waao jis se tumhe Vehicle ki sari detail mil jayegi.

Maine jab B-Extract form nikalwaya to us ke baad to mere hosh hi ud gaye kyun ke jo registration number Bajaj finance mai update hai aur jo deler ne diya tha MH03AC1677 woh number kisi aur ke naam par tha jiska naam Mr.Bhavesh Rathod tha aur woh vehicle TVS Victor GX this jo year 2004 mai register hui thi. Jab maine RTO mai sari baat bataya to unhone mere Engine number aur Chasis number se details find out kiya aur bataya ke tumhari vehicle abhi tak register hi nahi hui hai agar hoti to us ka record humare pass zarur hota tum turant apne dealer ya Bajaj mai baat karo kyu ke tum dusre ka number apni gaadi par use kar rahe ho agar kisi ne tumhe pakda to bahot bada fine aur saza dono ho gi yeh sun kar mai bilkul pareshan hogaya aur maine dubara Bajaj finance mai call kiya aur mail bhi kiya to unhone kaha ke sir aap ki vehicle register nahi hai aap dubara register karwao jab maine un se is ka process pucha to unhone kaha ke yeh sirf aapka dealer hi kar sakta hai hum nahi, lekin mai dealer ko kaha se lau jab woh contact mai hi nahi hai.. tab se mere gadi ek kachre ki tarah mere ghar ke bahar khadi hai.

Aur Bajaj Finance wale mera ECS bhi stop nahi karwa rahe hai jiske wajhe se woh ECS bounce ho raha hai mere Bank mai mujhe bouncing charges to lag hi rahe hai is k ilawa mera CIBIL record bhi spoil ho raha hai..

Ab aap hi meri aakhri umeed ho aap kuch raasta batao sir mai bahot middle class family se belong hu.. mere sare paise dub jayenge jab tak yeh issue solve nahi hoga meri bike koi kharidega bhi nahi aur meri credit history bhi kharab ho rahi hai plz..

Bajaj jaisi itni badi public limited company is tarah customer ko harase kar rahi hai woh kahte hai ke humara kaam sirf aap ko vehicle finace karna tha jo humne kardiya ab aap dealer se hi baat karo..

Mai yeh jaan na chahta hu ke woh delear kis k liye kaam karta hai mere liya ya bajaj k liye aur jab Vehicle finance hui to kis ki responsibility hai ke jo vehicle finace ho rahi hai wohi proper customer ko ja rahi hai ya nahi aur yeh kis ka kaam hai ke jab vehicle registeration number customer ko diya jaraha hai aur Bajaj apne record mai update kar rahi hai woh already issued hai ya nahi yeh sab customer face kare bajaj is ke liye koi responsible nahi hai.. kal koi bhi dealer bajaj mai kuch bhi registration number update karwadega aur customer ko bhi dedega to kya bajaj woh number update kardegi..

dear team mai badi umeed se aap ko yeh mail kar raha hu aur mujhe yakeen hai ke pahredar is par zarur koi solution nikalegi. mai aap ko woh B-Extarct form ke snap bhej raha hu kindly find the same and also go through with below conversation between me and Bajaj finace.

Eagerly awaited for your reply.

Thanks & Best Regards,

Mohammed Nafees

+[protected]


[protected] Forwarded message[protected]
From: Soumya Ghosh <[protected]@baflonmove.com>
Date: Fri, Feb 24, 2012 at 10:04 AM
Subject: FW: Loan No L2WTHN00415176
To: [protected]@gmail.com
Cc: [protected]@bajajauto.co.in, [protected]@bajajauto.co.in


Dear Sir

Your no. is not reachable, pls let me know scan copy of RC book is showing “Activa”, and you are complaining about Bajaj Vehicle registration related issue.

Pl call me whenever possible.

Rgds
Soumo Ghosh
ASM
Mumbai & Pune
[protected]

From: AJIT A SABDE [mailto:[protected]@bajajauto.co.in]
Sent: Friday, February 24, 2012 8:48 AM
To: SOUMYA GHOSH (Contact)
Subject: FW: Loan No L2WTHN00415176

Speak to this customer, understand the issue and send him to Maruti Showroom of SK auto at Vashi. Owner is Mr. anil kumar
Regards
Ajit Sabde
-----Original message-----
From: BFL CUSTOMER CARE
Sent: [protected], 8:14 AM
To: AJIT A SABDE
Subject: FW: Loan No L2WTHN00415176

Dear Sir,

Please look into matter. Customer want to register his vehicle.

Thanks & Regards,
Bajaj Finance Ltd,
SMS FC for foreclosure, DUE for outstanding amount, NOC for No objection certificate and send to[protected] from your registered mobile number.
Toll Free contact No:[protected].
Toll contact No:[protected].


From: mohammed nafees [mailto:[protected]@gmail.com]
Sent: Thursday, February 23, 2012 8:34 PM
To: BFL CUSTOMER CARE; [protected]@bajajfinserv.in


Subject: Fwd: Loan No L2WTHN00415176
Dear Team,
After my last mail ur person called me on 11 Feb 2012 and he told me he will consult with his senior regarding my issue and then he will call again on monday which was 13 Feb 2012.
But nobody called yet, and i am still waiting for your calls and assist. i didnt expect company like bajaj treat a customer like this way. I[censored] cant assist me then stop my ECS deduction becoz i dont have that bike which is register with you. Why shuld i pay for that vehicle which is not with me you people also spoiling my credit history with my bank and also with CIBIL rating.

[protected] Forwarded message[protected]
From: mohammed nafees <[protected]@gmail.com>
Date: Thu, Feb 9, 2012 at 3:43 PM
Subject: Fwd: Loan No L2WTHN00415176
To: BFL CUSTOMER CARE <[protected]@bajajauto.co.in>


Dear Team,
Now i totally got stuck kindly find the 3 attachment one is through the registration number which is updated with you is MH-03AC-1677 status that vehicle not register on my name and registered in year 2004.
Second one is through registration number which is given by dealer MH-03AV-1798 status that vehicle also not register on my name.
And the third one is through both the engine number and chasis number which is mentioned on attachment both the engine and chasis number still not register in RTO.
Now plz assist me in this matter and give me a right solution about what to do i am very much confused and belongs to very middle class family.


Thanks And Regards,
Mohammed Nafees
+91 [protected].

On Wed, Feb 8, 2012 at 2:41 PM, BFL CUSTOMER CARE <[protected]@bajajauto.co.in> wrote:
Dear Customer,
Thank you for writing to us.

Please provide scan image of B extract.

Assuring you of our best services always.

Thanks & Regards,
Bajaj Finance Ltd,
SMS FC for foreclosure, DUE for outstanding amount, NOC for No objection certificate and send to[protected] from your registered mobile number.
Toll Free contact No:[protected].
Toll contact No:[protected].


From: mohammed nafees [mailto:[protected]@gmail.com]
Sent: Sunday, February 05, 2012 3:50 PM
To: BFL CUSTOMER CARE
Subject: Re: Loan No L2WTHN00415176

Dear Team,
As per our last telephonic discussion, i took all the details from RTO and B-Extract form regarding that i want to talk.
So kindly arrange call back for me

--
Thanks And Regards,
Shaikh Mohammed Nafees
+91 [protected].


On Tue, Jan 24, 2012 at 4:17 PM, mohammed nafees <[protected]@gmail.com> wrote:
PLz go through with below matter.


[protected] Forwarded message[protected]
From: Grievance Redressal Team <[protected]@bajajfinserv.in>
Date: Mon, Jan 23, 2012 at 11:23 AM
Subject: RE: Loan No L2WTHN00415176
To: mohammed nafees <[protected]@gmail.com>


Dear Customer,

Thank you for writing to us at Bajaj Finserv Lending

We would like to inform you that for queries related to auto loans, please call our auto loan team on[protected] Or write to – [protected]@bajajauto.co.in

Your feedback is important to us. Please take a few minutes to give us your feedback .
[Feedback link]

Assuring you of our best services always.

Warm Regards,


Grievance Redressal Team
Bajaj Finserv Lending,
(Bajaj Finance Ltd.)


From: mohammed nafees [[protected]@gmail.com]
Sent: Sunday, January 22, 2012 11:50 PM
To: [protected]@bajajauto.co.in
Cc: Grievance Redressal Team
Subject: Fwd: Loan No L2WTHN00415176

Fyi,
Bajaj Auto is one of the largest public Ltd company and i hope the firm like bajaj will defenetly help me out about the below matter.
Eagerly awaited for your positive reply.


[protected] Forwarded message[protected]
From: mohammed nafees <[protected]@gmail.com>
Date: Sat, Jan 21, 2012 at 10:58 AM
Subject: Loan No L2WTHN00415176
To: collections.[protected]@gmail.com


Dear Team,
My self Mohammed Nafees and my loan number is L2WTHN00415176. I am paying my loan from last two years regularly but two months before at the time of my insurance renewal i saw my engine number and chasis number which is mention on insurance paper thats completely mismatch with my bike after saw this i called bajaj customer care there also my engine, chasis and bike number is mismatch after looking this i was surprised then i was trying to find the dealer but unfortunetly the shop from where i purchased my bike is completely wind up, the shop name was SK Wheels (Turbhe) Navi Mumbai then i asked about some other dealer they said why are you paying for bike which is actually not urs first u correct this thing or modify the number from bajaj finance then only you pay the balance amount.

Now i am very much tense for the following reason

1) Which engine number and chasis number i mention on my insurance renewal. boz if i mention same number which i am using so that number is diffrent from my bike, insurance company never accept my claim for any thing happen in future.
2) Which Bike (Registration) number i mention on my number plate bcoz the number which is mention on my name plate that is diffrent from which is updated on ur system.
3) I still not recieve my RC Book yet.
4) If i want sell my bike then who will purchase my bike bcoz of these issues.

Dear team its my humble request to you plz take me as ur brother and plz sort out the things which is going on and i think you people can do it we have to make 3 little changes then everything will be sortout and if you cant do it then plz forward it to concern department pllzzz.

1) You have to update in ur system engine number and chasi number which is updated on my bike.
2) You have to reissue duplicate RC book if you already issued before.
3) I have to change my number plate as per updated in you record.

Kindly find the attachment of engine, chasis and bike number which is mention on my bike.
Engine Number Which is mentioned on my bike is JEGBSM68323
Chasis Number Which is mentioned on my bike is MD2JDJDZZSCM67820
Bike Number Which is mentioned on my bike is MH-03 AV-1798

--
Thanks And Regards,
Mohammed Nafees
+91 [protected].



DISCLAIMER: This message, including any attachments may contain proprietary, confidential and privileged information for the sole use of the intended recipient(s), and is protected by law. If you are not the intended recipient, please notify the sender immediately and destroy all copies of the original message and attachments, if any. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. Bajaj Finserv Limited reserves the right to record, monitor and inspect all email communications through its internal and external networks. Your messages can be subject to such lawful supervision as Bajaj Finserv Limited deems necessary in order to protect their information, interests and reputation. Bajaj Finserv Limited prohibits and may take steps to prevent their information systems from being used to view, store or forward offensive or discriminatory material. If this message contains such material, please report it to [protected]@bajajfinserv.in. Please ensure you have adequate virus protection before you open or detach any documents from this transmission. Bajaj Finserv Limited does not accept any liability for viruses.

Hi
I have brought a bajaj pulsar 150 ,11 months ago from Singh Bajaj Auto Patna, Kankarbagh. There is problem of soccer in my bike for which i have insisted them to change it during my free service or do something permanent solution to it . But every time they used to excuse me by telling don't worry it will work. i am a working professional so i have less time to visit a service center but to change this soccer i have visited 3 times to the service center and each time they give me some excuses.Finally they have not changed the gear box but the problem is not solved. The service people are not good too. I have brought a motorcycle from them but when the questions comes of servicing they act as if they have done there job & i have to run behind them for my work. Is this kind of service what the Bajaj company gives. I am getting frustrated to this type of service offer.
Therefore i urge to please look into the matter as soon as possible.
Registration No : BR01BC1287.
Email : Sandeep.[protected]@gmail.com

Dear

I have purchased a Bajaj Discover 150 bike from Delhi (Rajeev Raj
Delhi ) but the service provided by the Service Center at Rajeev Raj
is not satisfactory and even they do not agree that there is any fault
in the bike. Firstly they always tried not to agree with the problem
so that they could not have to repair or provide warranty replacement.
i have logged the complaint on 04 Feb CR 96304.
its still pending i have not received any satisfactory answer

I have complained to the Customer Service but no body is giving the
properanswer for the same. Since I have sent many reminders over
this but still no response.

This shows how the BAJAJ Auto cares about their customers. this third
class service provide by bajaj

I need the Escalation Matrix of the Bajaj Auto so pls provide me the
same if possible..

I would like to bring it to your very kind notice that I have been facing a huge problem getting the spares for my Bike.
The make of the bike is Bajaj Avenger 220 DTSI,
Chasis Number is MD2DGPDZZTCJ11885,
Engine Number: PDGBTJ11701.

I have vistited the Varun Motors Service Centre in Vizag for the Bike Side covers every week for two months ( as there appeared some scratches due to transport from Hyd ) from December till the end of January and I don't get them.
Now I recently met with a small accident and the front Mud Guard got damaged and now I called them up for the same and they say again the same answer the request has been raised and the billing has been done and needs to wait for a week. Now when I insist to tell me the correct answer whether I would definitely get them or should I try in other states.
They say they are not sure whether or not or in other case how much would the wait time be???
Also there is no Bajaj Service Centres for this Bike related to Spare Parts in Kakinada, Amalapuram and Rajamundry....

Please give me the correct solution for the same

This is Akash from lko , i recieved my bike after service from madan mohan marg pro biking service centre.that day i submiited my bike its self was working fine and at the time of submititon no fork problem was brought into my notice but after recieving my bike from service centre self did not worked and there was some problem in fork adjusment.
I am here by dissatisfied with your service and compelled to think about discontinuting ur services if same response from your side continues.. i strongly insist to improve ur customer iteraction and services provided to us. or the only thing that will get affected is your goodwill..
thanking you



Akash kulshrestha
ph no-[protected]

Hello Bajaj Auto

I have Bajaj XCD 135. I purchased this on Nov 2010 , I love this bike. i feel good when i ride it. Realy this is a nice bike.
But .......

On 17 Dec 2011, I lost its main stand pin. so without stand pin it is not standing properly.

I am from Muzaffar Nagar (main city) and there are two Bajaj Auto Agency :

1. Bansal Motors,
Meerut Road, Sujru Chungi, Muzaffarnagar- 251003

2. Rajdhani Auto Agency,
Roorkee Road, Saharanpur Bus Stand, Near maya Palace, Muzaffar Nagar (U.P.)


I have gone many, many time to both agency (Bansal Motors and Rajdhani Auto Agency) but always they say to me "Not Available", "Not Available", "Not Available" .

What is the ***k with Bajaj auto spare parts. what i do for my "Main stand Pin".

Praveen ( [protected]@yahoo.co.in )

Purchased pulsar 220F new double shaded blue- black pulsar... its just been lesser than 1 week and i have discovered that bike had already fallen before purchase..bikes handle is bend...Oil coming out of the silencer..Gear not changing.. When spoken to the service centre he they were not ready to change the handle and never agreed that the bike was fallen fro, begining.. I had a very good expereince with Pulsar 200 earlier hence purchased one more this Shreeram Bajaj Showroon services are awfull.Please help me with the same.

Respected Jury,
I bought pulsar 135 ls in oct 2011. From start of my usage, the bike starts vibrating above speed of 45km/hr. And the gear shifting is too hard. When i told the service center about these problems, they excused that it will work fine after 2-3 services. But even after 2nd service the problems are still there. Due to this problems i want to exchange my bike with a new one. Please help me out.

...

i finance a bajaj platina & i clear all the installment before approx 18months I still not receive my N.O.C before one month i receive a call from delhi office
to settlement the loan with the amount 1200 rupees i transfer money but they not release my N.O.C i receive the call from mob Number [protected]
employee named abhisek now that mobile number is switch off i don't what i have to do now plz help me

my mob- [protected]
email. [protected]@gmail.com

Latest Complaints

BAJAJ PULSSAR

 ajit pandey on Feb 15, 2012



NOC

Not Recived NOC Letter
Dear Sir,
I had purchased a Pulsar bike from Bajaj showroom which is financed by Ge Countrywide Con. Fin. Se.
Details given below:
Regn No. 409728/4098/135
Model: Bajaj Pulsar
Reg Date: 24/10/2003
Ch. No. DHVBKG-04734



Dear Sir/Madam,
I work for bank,hardly I drive 10kms in a day which is dissatisfied drive....why because
I brought a brand new pulsar 150cc black from VARUN BAJAJ,Siripuram,Visakhaptnam on 18the Feb 2008 wide Bike No AP31AU9217,I get my bike every service from your autheorised service centres in VARUN BAJAJ SERVICE CENTRE,siripuram only.Bike has complaint(handle shake towards left) from last four years I m asking your service team to rectify issue but they are unable to do same.If we ask we get silly answers like tyre rubbed unevenly,disc pads damaged,fork problem,etc....I do not what is issue.I feel no body is botheered for same.Instead of enjoying ride I feel very bad why I got theis bike.Your own team is spoiling your companies brand image withe giving proper guidance or knowledge.Please check and do needful on priority.
Regards,
Kiran Kumar
#[protected],
email :[protected]@gmail.com.

i delivered a bike from 'SREE SAKTHI BAJAJ' ,erode. from the third day i delivered my bike, am registering a complaint to the service manager about the front break issue. They get the vehile serviced and every time i am forced to face the same complaint after three days from service delivery. even after paying for every service, my coplaint is never healed even after two years. and due to this problem twice i was about to fall. evry time the machanic comes and takes back the bike and returns it unfinished. So, kindly let you forward this to the concerned official and take necessary action. reg no:tn33 ae4402.