Dear Sir/Mam
My owner mannual book was misplace without owener mannual book I Cannot take the bike service from bajaj Auto Ltd, as per owner mannual book my bike kilometer has exceeded.As per mail communication they said mannual book will be reach in a week but till date I have not received the book.My question is after receving the mannual book they provide me the bike service? but they do not reply my mail.
Details of Mail Communiaction As Given Below
Dear All
my bike kilometer has exceeded as per your manual book.....can your service station take it for service after receiveing the mannual owner? Please reply the mail.
Thanx & Regards
Harish Kumar
3058 Arya Pura Subzi
Mandi Delhi-110007
Mobile No. [protected]
----- Original Message -----
From: harish
To: harish ; JITENDRAKUMAR ARORA ; rajesh singh ; [protected]@bajajauto.co.in ; [protected]@bajajauto.co.in
Cc: FAIRDEAL AUTOMOBILES ; [protected]@yahoo.com
Sent: Thursday, January 14, 2010 12:06 PM
Subject: Re: Cr no.-18086
Dear Aroraji
I have not received any solution at your side...I am wating last three weeks regarding this matter...Some time going to Dealer or some time going to other person.
my bike kilometer has exceeded as per your manual book.....can your service station take it for service after receiveing the mannual owner?
Thanx & Regards
Harish Kumar
3058 Arya Pura Subzi
Mandi Delhi-110007
Mobile No. [protected]
----- Original Message -----
From: JITENDRAKUMAR ARORA
To: harish
Sent: Thursday, January 14, 2010 10:56 AM
Subject: RE: Cr no.-18086
Without Service Book No. Better wait for 2-3 days . soon you will get owner manual.
Thanks and Regards
J K ARORA
MANAGER ( SERVICE 2W )
[protected][protected]
BAJAJ AUTO LTD
B-60-61 NARAINA INDUSTRIAL AREA
PHASE - II NEW DELHI - 110028
NEW DELHI REGIONAL OFFICE
PHONE +[protected] Direct )
CELL +[protected]
----- Original Message -----
From: harish
To: harish ; JITENDRAKUMAR ARORA ; rajesh singh ; [protected]@bajajauto.co.in
Cc: FAIRDEAL AUTOMOBILES ; [protected]@yahoo.com
Sent: Wednesday, January 13, 2010 3:51 PM
Subject: Re: Cr no.-18086
Dear Sir
Again I am wating for your reply...
----- Original Message -----
From: harish
To: JITENDRAKUMAR ARORA ; rajesh singh ; [protected]@bajajauto.co.in
Cc: FAIRDEAL AUTOMOBILES ; [protected]@yahoo.com
Sent: Wednesday, January 13, 2010 1:32 PM
Subject: Re: Cr no.-18086
Dear Sir
I am waiting for your reply....
Thanx & Regards
Harish Kumar
3058 Arya Pura Subzi
Mandi Delhi-110007
Mobile No. [protected]
----- Original Message -----
From: JITENDRAKUMAR ARORA
To: harish
Sent: Tuesday, January 12, 2010 5:06 PM
Subject: RE: ****SPAM****Re: Cr no.-18086
Please wait , we shall advise concerned dealer to render service without any hazzles.
Thanks and Regards
J K ARORA
MANAGER ( SERVICE 2W )
[protected][protected]
BAJAJ AUTO LTD
B-60-61 NARAINA INDUSTRIAL AREA
PHASE - II NEW DELHI - 110028
NEW DELHI REGIONAL OFFICE
PHONE +[protected] Direct )
CELL +[protected]
----- Original Message -----
From: harish
To: JITENDRAKUMAR ARORA ; rajesh singh ; [protected]@bajajauto.co.in
Cc: FAIRDEAL AUTOMOBILES ; [protected]@yahoo.com
Sent: Tuesday, January 12, 2010 4:25 PM
Subject: Re: Cr no.-18086
Dear Sir
I Know that.....after receving of Owner Manual I can get it bike service at your any service station.
Can I take the service without owner mannual becoz my first service is due and my bile kilometer has exceeded as per your manual book. Can I take the first bike service without owner manual...beocoz it is received after one week.please help me becoz Janak puri to Patpar ganj just like delhi's one border to delhi's another boarder. Please understand my problem.....
Thanx & Regards
Harish Kumar
3058 Arya Pura Subzi
Mandi Delhi-110007
Mobile No. [protected]
----- Original Message -----
From: JITENDRAKUMAR ARORA
To: harish
Sent: Tuesday, January 12, 2010 2:11 PM
Subject: RE: ****SPAM****Re: Cr no.-18086
Dear Mr Harish
You can avail service from any dealer / ASC in Delhi . In Janakpuri we have ASC Suri Auto Works ( Ph[protected] , DEWAN MOTORS – MAHAVEER ENCLAVE PALAM – DABRI ROAD ( Ph[protected] , once you receive owner manual .
Thanks and Regards
J K ARORA
MANAGER ( SERVICE 2W )
[protected][protected]
BAJAJ AUTO LTD
B-60-61 NARAINA INDUSTRIAL AREA
PHASE - II NEW DELHI - 110028
NEW DELHI REGIONAL OFFICE
PHONE +[protected] Direct )
CELL +[protected]
----- Original Message -----
From: JITENDRAKUMAR ARORA
To: harish ; rajesh singh ; [protected]@bajajauto.co.in
Cc: FAIRDEAL AUTOMOBILES ; [protected]@yahoo.com
Sent: Monday, January 11, 2010 3:59 PM
Subject: RE: Cr no.-18086
Mr Harish
You shall receive owner manual within one week . You shall get a call from Mr Habib at 011 – 435 94531 on receipt of Owner Manual from our Pune Office.
Thanks and Regards
J K ARORA
MANAGER ( SERVICE 2W )
[protected][protected]
BAJAJ AUTO LTD
B-60-61 NARAINA INDUSTRIAL AREA
PHASE - II NEW DELHI - 110028
NEW DELHI REGIONAL OFFICE
PHONE +[protected] Direct )
CELL +[protected]
[protected][protected][protected][protected]
From: harish [mailto:[protected]@infobase.in]
Sent: Monday, January 11, 2010 1:34 PM
To: JITENDRAKUMAR ARORA; rajesh singh; [protected]@bajajauto.co.in
Cc: FAIRDEAL AUTOMOBILES; [protected]@yahoo.com
Subject: Re: Cr no.-18086
Dear Sir
Thankyou so much for your kind attention for providing the solution of this matter.
Details as given below:-
Vehicle Model – Pulsar-180cc UG4 ES, Wine Red
Chassis No - MDZDHDJZZSCH03016
Purchase on – 30.11.2009
Registration No.- DL7SBJ0562
ENGINE NO.:- DJGBSH18148, NOV 2009
Authority recepit No. 39169, dated 10.12.2009
Dearler Address:- Fair Deal Automobiles, 35,
Netaji Subhash Marg Delhi-
110006, Phone No.
23247744, Mobile No.
[protected]
Invoice No.:- 562
Reason for Duplicate Owner Manual – Lost in sister wedding (it had giftted on wedding)
Thanx & Regards
Harish Kumar
3058 Arya Pura Subzi Mandi
Delhi-110007.
Mobile No. [protected]
----- Original Message -----
From: JITENDRAKUMAR ARORA
To: harish ; rajesh singh ; [protected]@bajajauto.co.in
Cc: FAIRDEAL AUTOMOBILES ; [protected]@yahoo.com
Sent: Monday, January 11, 2010 1:07 PM
Subject: RE: Cr no.-18086
Dear Mr Harish
Please provide following details to enable us to dispatch correct owner manual to you.
Vehicle Model –
Chassis No -
Purchase on –
Reason for Duplicate Owner Manual – Lost / Damaged / Not issued by dealer
Thanks and Regards
J K ARORA
MANAGER ( SERVICE 2W )
[protected][protected]
BAJAJ AUTO LTD
B-60-61 NARAINA INDUSTRIAL AREA
PHASE - II NEW DELHI - 110028
NEW DELHI REGIONAL OFFICE
PHONE +[protected] Direct )
CELL +[protected]
[protected][protected][protected][protected]
From: harish [mailto:[protected]@infobase.in]
Sent: Monday, January 11, 2010 12:07 PM
To: rajesh singh; [protected]@bajajauto.co.in
Cc: JITENDRAKUMAR ARORA; FAIRDEAL AUTOMOBILES; [protected]@yahoo.com
Subject: Re: Cr no.-18086
Dear All
Please reply my mail. I am wating for you reply.
Thanx & Regards
HARISH KUMAR
3058 ARYA PURA SUBZI MANDI
DELHI-110007
MOBILE NO. [protected]
----- Original Message -----
From: harish
To: rajesh singh
Cc: [protected]@bajajauto.co.in ; SUNIL ; [protected]@yahoo.com
Sent: Saturday, January 09, 2010 11:31 AM
Subject: Re: Cr no.-18086
Dear Sir
I would like to request you kindly provide me atlest one service of my bike....becoz my first service is already due. Can you please consider nearest place of bike service at Janak Puri New Delhi-110058.
Can I send you duplicate service book request on your mail ID & also I am attaching with scan copy of Invoice.
Please do needful....I shall be thankful for you.
Thanx & Regards
Harish Kumar
Mobile No. [protected]
H.N. 3058 Arya Pura Subzi
Mandi Delhi-110007
----- Original Message -----
From: rajesh singh
To: [protected]@infobase.in
Cc: [protected]@bajajauto.co.in ; SUNIL ; [protected]@yahoo.com
Sent: Saturday, January 09, 2010 10:57 AM
Subject: Cr no.-18086
Dear sir,
We have recd your complaint through cr no-18086.You are requested to please send your application for Duplicate service book on given address(Which we had given you on telephone).You will get book as soon as possible.
Regards
Rajesh singh
www.pulsar135ls.com www.bajajauto.com DISCLAIMER: This message, including any attachments may contain proprietary, confidential and privileged information for the sole use of the intended recipient(s), and is protected by law. If you are not the intended recipient, please notify the sender immediately and destroy all copies of the original message and attachments, if any. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. Bajaj Auto and / or its group companies reserve the right to record, monitor, and inspect all email communications through its internal and external networks. Your messages can be subject to such lawful supervision as Bajaj Auto and / or its group companies deem necessary in order to protect their information, interests and reputation. Bajaj Auto and / or its group companies prohibit and may take steps to prevent their information systems from being used to view, store or forward offensive or discriminatory material. If this message contains such material, please report it to [protected]@bajajauto.co.in. Please ensure you have adequate virus protection before you open or detach any documents from this transmission. Bajaj Auto and / or its group companies do not accept any liability for viruses.
www.pulsar135ls.com www.bajajauto.com DISCLAIMER: This message, including any attachments may contain proprietary, confidential and privileged information for the sole use of the intended recipient(s), and is protected by law. If you are not the intended recipient, please notify the sender immediately and destroy all copies of the original message and attachments, if any. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. Bajaj Auto and / or its group companies reserve the right to record, monitor, and inspect all email communications through its internal and external networks. Your messages can be subject to such lawful supervision as Bajaj Auto and / or its group companies deem necessary in order to protect their information, interests and reputation. Bajaj Auto and / or its group companies prohibit and may take steps to prevent their information systems from being used to view, store or forward offensive or discriminatory material. If this message contains such material, please report it to [protected]@bajajauto.co.in. Please ensure you have adequate virus protection before you open or detach any documents from this transmission. Bajaj Auto and / or its group companies do not accept any liability for viruses.
Aug 14, 2020
Complaint marked as Resolved
Bajaj/Pulsar 150 — Delay in delivering the bike after repair
My bike JH05J 8228 met with an accident on 09.09, 08 here at Jamshedpur.So, i have taken the bike to your service centre M.s Fairdeal Automobile on 13.09.08 and contacted my insurer for doing necessary surveys and all, for claim.The person at the service centre told me that after completing the insurance procedure, they will inform me, so that i have to deposit some advance towards to repair jobs to be done.he also told me that i will be informed within 3-4 days about the advance.But no phone call came to me even after 10 days.I contacted my insurance person and he informed that all the formalities regarding insurance claim are already completed within 3 days.it is the service centre who is doing the delay.So i went to fairdeal workshop. but i was told that the person who looks after accident claim cases is absent.So i came back that day.i again went there after few days but no person was available. i followed several times and at last on 15.10.08 (after more than one month)i have deposited Rs 5000/- as advance (total estimate was of rs.15000/-)this time i was promised that within 5 days, they will give me the bike. they couldn't give.after that the delivery date was extended to 23.10.08.again it didn't happen.Final date is today.But few minutes back, they are telling that some parts are not available, so it wont be possible to deliver my bike today. this is really too much for a consumer to bear.Does a bike repair take 43 days to repair??? if they cann't give my bike today, i wont take it any more. they better give me the value of the bike and i will go for some other brand. this is height of in-efficiency. you please take necessary action otherwise i will go to consumer court.