Bajaj Auto Complaints & Reviews

i have bought New Bajaj Pulsar 180 on Dated 14.11.2008, from Mahesh motors Nalagarh Dist Solan HP, and after 6 months its green neutral indicator near meter stopped working (It ramains glowing all the time in every gear). I faced lot of problems due to this.
I shown this to the dealer They changed the wiring but ,problem not solved , After this they given me dates to change the meter , But every time they excused, I visited that dealer about 15 times in two months but problem not solved.

Now the warranty is over Iam still facing the problem

What to do????????????????

Recently, i purchased a Bajaj pulsar 150 motorcycle in a Bajaj dealership outlet M/s Preeti Bajaj,salem,Tamil nadu. while on purchase the dealer has given quotation for Rs.69300/- but while on delivery,thedealer asked me to contact his sub dealerM/s Lotus agency,Mettur, salem{dt}, tamilnadu. when i contact there, they delivered vehicle after payment of nett cash Rs69300/- with M/s Preeti Bajaj,salem. they have given cash memo for Rs.58500/-and said remaining amount forRTO PURPOSE,bill will not be given for that amount.Then it took one month to register my vehicle. when i contact with RTO office,while registration,they gave bill for (tax RS5437/-+fees RS60/-+service charge Rs100/-+Roadsafety tax rs250/-total Rs5847/)-.Then for Insurance dealer has given bill for Rs1465/- For the remaining Rs3538/-amount the dealer says the amount is for documentation purpose&bill will not be given.Dealer using filthy languagesfor demanding bill&cheating

I HAVE PURCHASE PULSAR 180 DTSSI ON 05.12.2009 FROM BAJAJ AUTO AT RANCHI BAJAJ, JHARKHAND (CHASIS NO: MD2DHDJZZSCH079 AND ENGINE NO : DJGBSH24193)SHOW ROOM BUT AFTER SOME TIME (BEFORE FIRST SERVICING) I HAVE NOTICED THAT FRONT WHEEL AND REAR WHEEL BUBBLING AND DIS-BALANCE OF BIKE WHEN RIDING, I HAVE COMPLAINT TO SHOW ROOM, THEY SAY THAT, IT IS TYRE SETTING PROBLEM SO PLEASE GO TO MRF SERVICE CENTER, THEY SAY THAT IT IS NOT TYRE PROB IT IS FROM WHEEL DEFECT, AT FIRST SERVICING AND SECOND SERVICING THEY CAN'T, NOW THEY SAY THAT WE WILL CHANGE THE BOTH WHEEL, IF REQUIRED, OTHERWISE WE WILL REPAIRED IT, BUT I WANT TO REPLACE WITH NEW BIKE.PLEASE ADVISE ME.

I had purchased one Bajaj Pulsar from Baja auto finance on 26/10/2007 and paid the instalment amount Rs. 1929/ without fail ,on 30/09/2009 I have paid Rs.19290/- the rest amount of my loan amount and request to issue me the liquidated certificate and also return my rest cheque leaf but they denied to do that, instead of that they use the cheque leaf and debit my account as usual.When Ipaid the full amount of my loan (a/c No:[protected] to their representative Sri Bikash Ghosh vide his book no:75203 receipt NO:AF11630073 of Rs.19290/- on 30/09/2009 instead of that why they are not close my account and also debit the amount from my account. I don't understand , is it a finance company or cheatingbaj company.?Bajaj is a renouned Brand name in the World , why their service is so poor?
I shall be glad if you kindly return my rest cheque leaf and also issue me the liquidate certificate.

DIPEN DEY CHOWDHURY
27, SARADAMONI ROAD
ASHRAMPARA
P.O.SILIGURI
DIST :DARJEELING
PIN: 734001

one and half year ago i purchased pulasr 220 for 88 thousand and after 1 month it started giving me troubles like over heating in just 10 km at 40 kmph speed .shoker leaking,self start problem, braking problem etc etc......
now days its rim got any type of defect and due to that its rear tubeless tyre cannot hold air. From 2 days it is standing at my home...
still it is in guaranty period is their any way that i can claim bajaj for free repair or replace of whole tyre

I have purchased a bajaj XCD 135 motorbike from GAUTAM BAJAJ,New-Delhi on 09/04/2009 and on 08/11/2009 the tail-lamp found not working at the service centre i.e.at DEEWAN BAJAJ,K-70,Saidullajab,new-delhi.
From that day(08/11/2009) the service centre is giving the stupid statement that they have sent a request to the company but the part is not available,the customer care is good in talks only but still the problem is same as it was,the service engineer Mr.Chopra is also not interested to solve my problem.This is the situation when the bike is in Gaurantee Period.Customer Care calls done by me on 19/01/2010 and on 30/01/2010.
When there was dense fog in Delhi it becomes very difficult and also dangerous to drive the bike without tail-light but nobody is there to bother about the problem.I make the calls to deewan bajaj regularely to check the availability of tail-light.
CAN YOU HELP ME IN ANYWAY.
THANKS

complaint against Bajaj Service station
In Tenali varalakshmi bajaj service station not maintain sufficient workers .when ever we go there was busy .Every day we go to that station request them if you free plz service my byke.this is the present situation in tenali bajaj byke customers.

Respected sir/madam,

I (vikas puri) want to state that I bought a pulsar 220cc, registeration number, CH 01-AA-7434, from the probiking, secter 8 chandigarh on 02/12/09 on cash. I met with an accident on 26/12/09 when a car hit me from the right side. we had compromise that the owner of the car will pay the money. I submitted my bike at service center for the repair on 26th of December-09. From the same day, my bike is lying at service center as such , they have not even started repairing. Every time they people are making the excuse that they are short of parts and they will make the bike ready tomorrow, day after tomorrow and so on. I am continuously in touch with Mr. Chopra, manager in service centre,( Hind Motors, plot no.9, Industrial Area, Phase-1, Chandigarh. Contact no. [protected] ), But he always making with the same excuse of short of parts and they are waiting for the same.

Today I talk to Mr Kishore, Head of spare part department, Pune[protected]

According to him, The local branch have not placed the order of the required part yet, although he also told that they have only got the bulk order from local branch which is in huge quantity and he is not aware when the parts will reach there.

I just wanted to know one thing, If they people are not having the parts then why they people are selling bikes. Just because of their delay, the car owner refused to give money which was decided during compromise. I have visited local service centre around 15 times, just because of this my studies is getting effected because everyday I have to travel 25 kms to reach my college and instead of all I am also visiting the local branch continuously, but no benefit.

Its my request to you please take some action.

I will be highly thankful to you.

With sad heart, I state that 3 years back I purchased a motorcycle Bajaj Pulsar 150CC from 'Krishna Bajaj Sec 14, Gurgaon, show room. I have never taken my bike to another place for service. The only hands those touched my bike were service people at Krishna Bajaj's servicemen. Bike has not yet touched the mark of 15,000 KM and I make sure I drive with in safety limits and per traffic rules.

Yesterday (Feb 01, 10) when I went for servicing my bike to them again, I was told that bike needs a major work and I would have shave Rs1500. Relying on the people there, I asked them to go ahead with the service. But in the evening I was told that bike needs half engine work and it'd cost me Rs.5000/-.

Following were the problems I faced:

1) I was told that engine oil is not present in adequate quantity. It was probably leaking.
If so was the case, are they stealing the engine oil? Using single container to fill 2 or may 3-4 bikes.
or if it were leaking, shouldn't they have fixed the problem the last time, is this called servicing of bike.

2) Bike was smoking like hell when I started it this morning.

3) They charged me for two bulbs, but only one was replaced.

4) Battery which was working perfectly, suddenly went dead, no self start working.

5) Brakes were not working properly.

6) Bike was running so heavy that it seemed to me that servicing is the worst that can happen to a bike.

Please suggest what can be done in such a case. If going to company authorized dealer costs so much, when, as Indians, are we going to get the value of our money for the services.

Regards,
Varun

SUB:- Regarding “Bajaj Pulsar 150 CC DTS-I”

Dear Sir/Madam,
I undersign Lalit D. Joshi had purchased new “Bajaj Pulsar 150 CC DTS-I” motorcycle on dated 17th Jan 2010 from M/s Suryoday Motors Pvt. Ltd. (Dealer code 10473), insured with IFFCO-TOKIO general insurance Co. Ltd. & registered with R.T.O. Thane on dated 22th Jan 2010, at Palghar camp.
On 23rd Jan 2010 at mid night my vehicle has been met with accidental fire (we have no enemy who will fire new brand bike and fire is because of internal fault might be due to battery) Due to fire the vehicle has been totally damage, this is a very serious matter. I had registered an F.I.R. to concern police station (F.I.R. no. SDE 20 at 13.05 hrs on date 24th Jan 2010) & duly inform to your dealer on dated 24th Jan 2010.
I mail to Bajaj auto Ltd. about same matter on their consumer service mail id and requested to send their experts for finding exact reasons of fire but they only give consumer request no (CR-19144) and no one will come till to investigate the matter . I want fully replacement of faulty motorcycle with new one , plus compensation.
Eager for your positive & fast response. The specification of motorcycle & contact details is provided for your further reference.



Vehicle Details:-

Model : Pulsar 150 CC DTS-i
Colour : Black
Key no : 9019
Chasis no : SCJ 63390
Engine no : BSJ 53866
Date of purchased : 17/01/2010 ; Receipt no : VS-SR/ 31765
Date of insurance : 20/01/2010 ; Cover note no : 40623463
Date of Registration with THANE R.T.O : 22/01/2010
Date of accidental fire : 23/01/2010

Contact Details:-

Name of owner: Lalit Dinesh Joshi
Tel no.: Mob. [protected] , [protected]
Landline no.[protected], 225045
Email id: lalit.[protected]@gmail.com
Mailing Add. Lalit D. Joshi,
C/o Prdeep P. Joshi,
459, Main Road, Near Maruti Mandir, Dahanu Fort,
DAHANU – 401601, Tal – Dahanu , Dist – Thane , State – Maharashtra.

Sir,

I BHADRINATH purchased a bajaj platina @ your agent named anika which is at warangal,andhra pradesh,india on 24 november 2009 and as on date i did not received owners manual book and on this issue i have been to tha distributor number of times and also asked for my vihicle free service but they dint respond a lil bit tooooo so i'm here with you go through this matter and solve ASAP.

My vehicle details are as below



Registration No : AP36AF0907
Fuel Type : petrol
Owner Name : BHADRINATH PRATHAPAGIRI
Vehicle Color : BLACK CHROME
Vehicle Class : Motor Cycle
Maker's Name : BAJAJ AUTO LTD
Mfg.Year : 07/2008
Maker's Class : BAJAJ PLANTINA BSII
Engine No : DUMBRD11811
Date of Registration : 22/01/2010
Chasis No : MD2DDDZZZRWD39611
Financier : NA
Prev Regn No : AP36TJTR5540

honorable court sir/madam
i bought a pulsar 135 cc bike on 2nd January 2010 and since 3rd of January i am facing some problems that is not resolved yet when i approached 5 time to dealer and even i approached to the bajaj company.. dealer took my bike for three time and they did some repair. and still in new bike after getting repairs my bike has same problems and lastly as i contacted to dealer and company many time but didn't get any satisfactory answer so i decided to come here. honorable court please come forward to protect my genuine right and i demand to replace my bike with a new same bike because i think its manufacturing defect and i am facing problem again and again and don't want again and again repairs in new bike ...

thanks

To
The Managing Director,
Bajaj Auto Limited,
Akurdi,
Pune - 411035.

Sub: Negligence in service Denial and delay in attending customer fault-Reg.
***
Sir,
I submit this report to you for a preliminary probe
My vehicle “Bajaj Pulsar 150CC DTS-I” PY 01 AZ 5224 Ch. No: MD2DHDHZZSCJ79178, Eng No.: DH6BSJ69794 purchased & delivered on 04.01.2010. I found in my Vehicle when it got puncture I notice manufacture fault in the rear wheel hub has the infected part formation of burr in the rear wheel due to unfinished turning in the lathe or blow hole it would lead to a wobble or crack in future and acted on the risks have been delivered and install on my vehicle, though I complained that to registered for replacement for rear wheel on 28 01 2010 in your Authorised vehicle dealers & workshops recommended Authorised Service Centers Aakash Automobiles Private Limited, Pondy I was yet to get any information from the Service center. They voluntarily obscure the inordinate delay on the part of decision the vehicle remains off road for a longer duration for more than a week I have to wait still I get clearance from your head quarters Service Department Bajaj Auto Limited, Akrudi, Pune
I urge you to entrust all these complaint in your Authorised vehicle dealers who is able to repair solve the infected parts easiest way to check and eliminate the problem no possible care and replacement has been taken to Ensure the quality in respect of the material part as found on examination have manufacturing defect to genuine parts. In the Center Untrained manpower especially the Service Engineer and the Mechanic questioning unnecessarily what it do’s if it run like this & it is rubber bush coating it will go with petrol wash and further for your benefit you have purchased the vehicle from pondy hailing from Neyveli (Tamil Nadu) and No Company free New Year offer (non stick Tawa) is given for vehicle purchased & delivered on 04.01.2010 this led to heated altercation and no best care for my bike and offer me long and trouble free experience from this center.
As a safety precaution, scan all of the parts including the engine to make sure that I have found the infected part and acted on the risks have been delivered and install on my vehicle so that when speed increased to a great extent suddenly and apparently due to the symptoms of a formation of burr in the damaged wheel demands could elicit no more than just a reply as officials cited technical or practical reasons for non-implementation.
Meanwhile my demand has gone up and I returned leaving the vehicle without integrated approach, mechanization you have to move and act fast on a time-bound manner for better understanding like me without any alternative. Who has the right and liability to fulfil the work I emphasis to direct the Sales engineer to do pending disposal of my petition
Your Company have attention on to develop path breaking these technical problems then only Sustainability would depend upon improving competitiveness in your product from poor quality with quality assurance is it designed for manoeuvrability and agility or decline in customer demand Emphasis should be on effective emerged as best option for diversification to meet need for will help in diversification take it as suo motu notice to file an action taken report whether the requirements customer had been fulfilled the mechanical defects in the vehicles; hazards of applying sudden brakes
However, Delayed contrary to expectations for the past few days. It has become a major source of concern in my routine life
I would like to get your fix salvage, appealed, problem would be solved & rectified favourable order please, that this formal complaint does not wash without speeding up the process by hampering absence, move swiftly
Thanking you,
Yours truly,
--S/D--
(Raja)

I have observed some problems in my bike i shown to the local dealer (Bajaj Jagjampi at belgaum karnataka) but they are not sloving the problem
The problems are
1.Starter problem still exist after servicing
2.Battery cable not available
3.Horn coutinueously blowing

i have givfen the vehicle twice for servicing but are not attending the problem

i had a customer o[censored]r bajaj finance i purchase a bajaj platina bike in sept 2008,but i have already paid my all emi's i taken a loan through bajaj finance from shimoga branch but the loan has completed but the taken one extra emi of rupees2170 so please refund my emi to my account & send my noc ,i request u to take my complaint.

dear sir

Regarding: claim against lost vehicle NO-DL-5S W 2216
Having Insurance Policy No-[protected] dt 12/02/2009 by national insurance co ltd
Sir,

With due respect I would like to inform you that my locked Motor Cycle (DL-5SW-2216) has been theft/stolen from 173-A, Pocket-E, L.I.G. Flats G.T.B. Enclave, Nand Nagri Delhi - 93. on dated 06.10.2009.


Necessary Particulars of Motor Cycle as given Below:

Engine No. of Motor Cycle : DUMBNJ29915
Chassis No. of Motor Cycle : MD2DDDZZZNWK44210.
insurance policy No : [protected] dt 12/02/2009

This is for your information and necessary action As soon as i am already sending all document aginst claim(original copy of fir, original copy of ncrb, original copy o[censored]ntraced by sho, oroginal copy o[censored]ntreced report by court, final report by acp, original two keys, original copy of state transport department vehicle particular by loni road authordites, photo copiies of purchase bil) to survair select by national indusrance co. ltd noida branch




Thanking you
With Regards,


Manoj Kumar Panchal
R/o 1/11584 A, Subhash Park
Ext, Gali No-1, Naveen.
Shahdara Delhi-32
Ph. No. [protected]

Hi
Sir,
This is Rahul Lahare from Bilaspur Chhattisgarh .I m 18 yrs. On the month of december i faced an accident along with my bike. I've reapired ma bike from showroom & put Insurance claim on Insurance Company. As i insured my bike from IFFCO Tokio . But my insurance claim dosen't com as it gone 1month so wat can i do for this .Please suggest me wat to do.

I purchased Bajaj XCD 125 in jan 2008,n since then have had nothin but problems.The authorised dealer,Bajaj Auto House,Selimpur,Kolkata even went further to add that the bike itself is defective,n for every free service,i had to shed Rs.500 - 600,which they claimed to be for replacement of air filters n oil filters n engine oil.then the bike would stop suddenly on the road,the self start would not work,the LED display went blank,sometimes the battery showed low.even after repeated checks n complaints n regular servicing,the bike is still the same.Its a piece of crap.Please dont buy any Bajaj Bikes,Customer service is poor as for one year my complaints have only landed on deaf eras n nothing has been done about it n please DO NOT buy it from the above mentioned Dealer-BAJAJ AUTOHOUSE,SELIMPUR,Kolkata.If they ask for money,dont give in to their demands.I wish i could file a suit against the Company n its dealer.The have absolutely no right to fool middle clas consumers like us,who have invested our savings into buying a bike,which they thought would be a good one.Please do something about it,as already there have been lots of complaints.

sir,
i have given replacement of pulsar genuine parts in accident claim of oriental insurance in KVR bajaj service centre,chakkorathukulam ,calicut for wiser and shock absorber of bike.they have charged me for all genuine parts of wiser and shock absorber but they put the old and parts of wiser and shock absorber and charged me for same. i told several times about this complaint with the customer care of pulsar executives and they are not behaving well to me and clarifying the complaint they are just beating around the bush.
what can i do further sir??

with thanks

sooraj
[protected]
calicut

From,

M.Dinesh Babu
3/6 New Police Qtrs,
Varity Hall Road,
Coimbatore – 641001

To,

The Dear Sir, Am in your kind attention and i would like to inform you tat i brought a bajaj 150cc bike on[protected] in Wi Alaguindiran Auto Pvt Ltd, No: 185, 100 Feet Road, Gandhipuram, Coimbatore- 641012. After tat i ill given the first free service on[protected] in that they ill put charges for an oil {SA20W40 Oil} Rs214.03/- & Bardal Oil 50 ML rs 99.55 & Gaskat Drain Plug Ktec Rs 2.50. these charges are ok but for wat purpose they put service charge & vat totally they put Rs . 39.51.

And one more for new bike the diesel cleaning is not available they ill put charge for tat also. I ill ask for service but they ill not response properly service is too bad i am satisfied. in futhure i ill not give service in tat show room. if i didnt give second service means i ill not eligible to clime a warranty.

so i am going to consumer for i ask to put insurance in government concern but they ill put insurance in IFFO - Tokio General Insurance Co. Ltd this is no problem in that insurance the stamp will not pasted in my insurance no { 1-7BJ63T} i ill attached that also for this i am going to consumer court and put case definitely.

So try to short out my problem as soon as possible


Enclosed here with:-

1. My Insurance attached here with
2. My RC Book attaches here with
3. My Sales attaches here with

Thanking You,

Yours Truly

M.Dinesh Babu

Ph: [protected]