Bajaj Auto Complaints & Reviews

Dear Sir,
I have purchesed one BAJAJ XCD-125 in the month of oct 2008 OF 27 th bearing Eng. No. JAM-BRE-56058, FRAME No. MD-2-DSJ-BZZRWE-03014, from your authorised dealer SWADESHI BAJAJ pRINCE HOTEL CAMPUS HAZARIBAG (JHARKHAND) as the company claimed 109 Km/L about the average of the said vehicle, but even after two servicing of my vehicle the average lmiit is fixed only up to 45 Km/L which is more un-economical for me. at the time of second servicing of the said vehicle, the deale has promised me about enhancement of the minimum average up to 80-90 Km/L. but still result is hopeless.
therefore you are requested to please do needfull as per your claim, about the average of the said vehicle.otherwise I will go to consumer forum for claiming refund the entire amount whatever I have expended for driving encluding the cost of vehicle and other expindeture.
Yours faithfully
AMIT KUMAR SINGH, TELECOM COLONEY HAZARIBAG (JH.)

Sir,
I purchased a bajaj discover 125 Dtsi on Feb 2006 the bike was performing good for 3 yrs now on Sep 2009 the silencer broke automatically wile i was riding on the city, it broke down suddenly into two pieces, while i asked to the local mechanics they told that most of the bajaj bikes hav the same problem of silencer breakage. One of my cousin having Bajaj CT100 told he too had the same problem in his bike, another friend having Discover 125 Dtsi of mine also complained me of the same problem. Hence i request the authorities to take action and offer their prominent service to their customers and check the same fault does not occur on their upcoming product.

sir
since i have purchase pulsar 180 cc on 3- aug. -09 from tirpur auto the dealer of bilaspur in chhattisgarh
add. Nr. railway crossing raipur road bilaspur (CG)
he has charged me
1. pulsar 180 ug4 @ 56471.11
2. vat 12.5% 7058.89
3. RTO 3291.00
4. Insurance charges 1572.00
[protected][protected][protected]--------
Total 68393.00
[protected][protected][protected][protected]

they have delivered the bike on same day & regarding against rto & insurance paper they didn't remind me when i asked for paper on phone they answer me that they have no responsibility against paper we are not going to tell on phone u have to come on our showroom & inquire on counter

On 17/09/2009 i bought an avenger 200cc.Before delivery i have reminded the dealers several times to check oil levels and other necessary checkings.They have handed over to me saying that everythings are in order and you just ride it.So i have reached my home after riding a distance of about 65 Kms.As soon as the engine gets cooled i have checked the engine oil level which as per manual have to be between the upper and lower markings.But in my surprise i could find the oil level was not as per manual and was not visible even when i tilts the bike towards the indficator.Then i have inserted a thin stick and could find the engine oil level was just little bit above the base of the tank. Suddenly i have complain the same to my dealer.But instead of accepting their carelesness they have argued me that-you have put over many complaints to us,you could have also check the same before riding away.Any way i have top-up the same and almost more than 75% of half litre engine oil have been consumed.Now my question is-can i believe that my bike is running under normal condition? Please help me to reset my mind.

Dear Sir,

My name is Amrit Kashyap. I've saved money to fulfill my dreams of having a bike for around 2 years.

I purchased a Bajaj Pulsar 150cc from Fairdeal Bajaj, South Ganesh Nagar, Delhi 110092 on July 2, 2008.
On the day of purchase, I told service mechanic that pickup of the bike is not good and gears are harder to change, but they gave me assurance that with new bikes it's normal and within a few days, they will become normal. But nothing went right and pickup of the bike was never upto the expectation.

When I went for first service, I requested them again to look into the issue as pickup was not good. Then they told me clutch plates of the bikes were faulty and because of that pickup of the bike is not good. I was shocked to hear that. How can clutch plates of a brand new bike be faulty? I asked them to replace clutch plates as my bike was under warranty, but they plainly told me that clutch plates are not covered under warranty. I argued with them on the same, but to no avail. Neither have they taken my complaint nor provided me any solution to my bike problem. I told them that on the day of purchase, I've complained for the pickup of the bike. Instead of resolving my problem they started asking me useless questions like
-- to whom have I complained?
-- do I've any written proof of my complaint?
-- do I recognize the service engineer who provided me assurance?

Got fed up with all this, I decided to go for clutch plate replacement. In Feb 2009, I got cluth plate replaced not from Fairdeal, but some other authorized service center, for which I had to pay 1800 Rs. If all this might have stopped here, I would have been much glad.

For the 2-3 weeks the bike performed normally, but not upto my expectations again. I asked them again and they replied that clutch plates are new, will get normal within a few days. I did not have any other choice, but to trust them, but bike performance was going down day by day and I stopped using the bike for daily commuting. Now I used to drive only occasionally and only from my living place to Metro station which is around 2 KM away.

My service was due and I went for service to Fairdeal authorized center on 21 Sep, 2009. Please note fairdeal service center is around 10 KM from my living place and I rode my bike to reach there. I am mentioning this to make this fact clear that bike was running normally before getting serviced.

I told them in details problem faced by me with this bike. I was surprised to hear their explanation. "CLUTCH PLATE ARE FAULTY". How come clutch plates can go bad, when bike is running only around 5 KM daily.

I had a heated arguments with the service manager and supervisor over there, but to no avail. I talked to Fairdeal manager on the same issue, but he was one step further from his team. HE ARROGANTLY TOLD ME I DON'T KNOW HOW TO RIDE A BIKE. Just to mention the fact, I am driving bike from last 8-10 year and I never had any such problem earlier.

After the service I took the bike and to my surprise the bike was not even running. It refused to accelerate above 15 KM per hour and almost died when climbing a fly over. I had to push my bike on foot to take it to my living place. After the service the bike is standing idle.

I firmly believe that their is some manufacturing fault in the bike because of which its not performing as expected. Due to the arguments with supervisor, they have deliberately spoiled my bike. Before serving it was running normal, only problem was of pickup. But after the service, it's not running at all.

My experience with Bajaj Pulsar and bajaj authorized service is very bad. In my opinion, Fairdeal Bajaj is making fool of the people. Fairdeal Bajaj Manager, supervisor and their service engineers are a bunch of crook.

I will never suggest to any one to purchase bajaj product they r not authrised to giving customer service.

Thanks & Regards

Amrit Kashyap
[protected]

Reg No. DL 7S BC 7609
Purchase Date 02.07.08 from Fairdeal Bajaj Plot No 11,
South Ganesh Nagar, Opposite Mother Dairy Plant
Patparganj Road,Delhi 110092
ENGINE NO. : DHGBRC23932

RESPECTED SIR/MAM,
I HAVE PURCHASED NEW BAJAJ DISCOVER 100CC FROM BAGGA LINK SARASWATI VIHAR ON 30/JULY/2009. AND 3 SERVICES ARE DONE AND I HAVE GONE 5 TIMES FOR COMPLAINT AND EVEN THEN THERE IS A COMPLAINT IN BIKE EVERY DAY. PLEASE SEE TO THIS MATTER THAT THE PROBLEM I AM FACING SHOLD REMOVE SHORTLY. AND THE MANAGER OF RITHALA SERVICE STATION MR. AMIT CHOPRA DOES NOT HAVE ANY MANNERS OF TALKING TO THE CUSTOMERS. PLEASE TAKE SOME ACTION AGAINST HIM. MY BIKE NO. IS DL8S-AU 0257. I WILL BE VERY THANKFUL TO YOU.

I Bought the Pulsar 150 CC Byke from Pondicherry Rajarajan motors, I Have Given 1st free Service to the same Service Center Once Passed 500 Kms. After that Fuel cage not working & Rust Formed in Front Brake Disk . I Have Visited 4 Times to the same Service center for these 2 Complaints. Service center Refusing to Servicing it. There may be Poor Quality Break Disk used in the Front break. Rust Occured with in 10 Days From the date of ...

Sir,
My complaint is against Swadeshi Auto Pvt. Ltd.
41, Rama Road, Najafgarh Road Industrial Area, New Delhi - 15
Phone: [protected] (3 lines),
Customer Care of Swadeshi Auto: [protected]

I bought new branded pulsar 180 cc ug4 on[protected],
Registration No: DL 4S ND 5868
from the day when i get my bike serviced for the first time its creating a lots of problem for me such as:

1). Engine oil leakage from left hand side of the engine.
2). No pick up.

On other hand i have some other issues as well like when i use to talk to the manager or the machanic they never give satisfactory answer infact sometimes they are very rude to customers, for the issues that i have mentioned above i went to service centre for 5 times but they always say come after 5 or 7 days. Now they are saying your bike's clutch plate has damaged and further its necessary to replace it and for the same you has to pay for it.

now my question is that i purchased bike hardly 2 months ago and i droven it 2000 kms and these issues i am facing now what happened after 1 year???


Now i planning to sue a file in consumer court but before i do this i ll send first 3 notice via my advocate to swadeshi auto, because i suffered a lot i waste my lots of expenditure and my time on it

now i ll tell how to play game with customers...



Customer Details:
Name: Sunil Sagar
Mobile No: [protected]

I have purchesed a two wheeler from M/s Premamba Auto, Raipur (C.G.) hypothication with ICICI Bank. I have misplace my loan referance no. My EMI has started on October 2006 & completed on September 2008 (tenour 24 months). I have leave Raipur on November 2007. Now I am facing problum for getting NOC. Because I not able to going for Raipur. Now I am in Bokaro Steel City, Jharkhand. If it is possible for ICICI to give me NOC at Bokaro Steel City, Jharkhand, so please contact me on my cell no. +91 [protected].

I have purchased the Bajaj xcd 125 previous years and from first day it is complaining about the gears. At forth gear also you wished to put another gear but all the gears are down at that time. It starts producing noise after speed of 45kmph.
Today I again went to service centre for the servicing but there guard who used to take the keys refused to take the keys as it was only 10 feets away from the door under the tree shadow and he replied in bad way that he will not pick the bike. The tone in which he talked just show how irresponible bajaj employees are and what the management is doing after them.non wishing I had to leave my bike in heavy sunlight.
I request you all NOT to deal with hind motor as it was my mistake.

I Mr:Amjad Ayub Khan i am living in thane has a complaint from ur company actually i had taken a bajaj pulsar (220cc) DTS-FI

vehicle no : MH04 DQ9579

engine no : DKGBRA03817

CHASIS NO: MD2DHDKZZRCA03982

PURCHES DATE: 11-JULY-2008

CONTACT NO : 91+[protected]

SELLING/SERVICING DEALER NAME : SHREERAM MOTORS (P) LTD THANE BRANCH.


from shriram bajaj thane branch . I had met with an accident a year back due to that i had to replace
my fearing from ur authorised dealer itself but there is some problem the fearing has some irritating sound for which i have
complaint to ur dealer many a times but they just do some taping & give it back & that problem is not yet been solved. I had
also spoken to the consultant person (mr ambekar) over there he says our company says to only taping so therfore i kindly
request u to plz look into this matter & kindly do the needfull



Thanks & Regards

Amjad Ayub Khan

Hi
I have brought a bajaj pulsar 150 ,7 months ago. Intially there was problem of gear box for which i have insisted them to change it during my free service or do something permanent solution to it . But every time they used to excuse me by telling don't worry it will work. i am a working professional so i have less time to visit a service center but to change this gear box i have visited 3 times to the service center and each time they give me some excuses.Finally they have changed the gear box but the problem is not solved. It is also showing the same problem as of previous. The service people are not good too. I have brought a motorcycle from them but when the questions comes of servicing they act as if they have done there job & i have to run behind them for my work. Is this kind of service what the Bajaj company gives. After changing the gear box i have told them that it is not working properly still then they have not paid any attention to me. simply they are telling it will work. I am getting frustated to this type of servie.

I am Chandrasekar from Coimbatore - I have purchased the bike at September 2007, Within 2 years my is becoming a vibration, engine noise, gear box noise is very much, i have consulted to bike workshop and mechanics, they told the all pulsar have the same type of noise sir. and then my bike not running steadily on the roads, on roads it will run one side at right, so iam unable to drive for long,so anyone give a suggestions ,
thank u
v.chandrasekar

there is a problem with my bike's self start i have replaced on way clutch of my bike for the first service it cost's 900 approx , and again i lost it .such a worst spares that the bajaj is producing.

I purchased bajaj discover 125cc on 21 nov 2005 after 3 years my siencer got rusted and generated huge noise from silencer. I came to know that the whole silencer is rusted and needs replacement and it may cost around 4000 bucks . I really cant under stand such a reputed company is using low graded material that it fails in three years..??

sir,
iam ASSRUDHEEN.M.M. I an using bajaj pulsar150cc old model( not dtsi engine), 2 months before that had a complaint... i checked my bike that time technition said the coil of the bike was complaint.. iam search the parts in all show room ( kerala especialy thrissur). now i cant use my bike.. plse inform a proper solution for the problem... otherwise i sell the bike...

Sir,

I have purchase a bike (Pulsar 150) from Shiva Auto, Site 4, Sahibabad, Ghaziabad after purchasing 2-3 months some problem occurs in my bike likes paint chipping in fuel tank i visit Shiva Motors a person look and advise me its a minor scrach in your side but after one month i found some chipping mark time to time then also visit Shiva motors Mr Sudhir (Manager) Advise me pls talk to Mr Agarwal Bajaj Person at this...

I purchase a bajaj bike in october2006. it is running well but in the Rainy season than some water is logged in roads. it gone off. no ignition is working. where all bikes and scooters running well. i checked it many times in agency. they checked and find this problem but after next season the same problem happens on my bike. it happens 2-3 seasons. i had not get permanent soution for this.
I request to bajaj auto for Correct this problem.
Regards
Raj Kumar gautam
[protected]

I want NOC for my xcd125 (MH19 AM6787).
Please its urgent..and send me as early as possible....
Thanks,

Sir
I have purchased Pulsar 150 CC on 23.08.09 from Bagga Link Pitam Pura, having registration number DL8SAU0578 for the down payment of Rupees 26,080/- and the cost of the bike was Rupees 64,003/-. Hence the remaining amount i.e. Rupees 37,923/- which should have been the principal amount of finance but the principal amount was taken around Rupees 40,000/- (approx)and later on asking from the concerned A/C department they referred us to the main branch in Karol Bagh, New Delhi where it was stated that the difference amount is for the processing fee, H.P charges etc but whereas the the amount of Rs 64,003/- already included the H.P charges.
On the date of purchase of the aforesaid Bike no such charges were told to us by the Bagga Link, Sarawati Vihar neither they were themselves aware of this differential amount being charged by the Consumers.
So because of misrepresentation and non concealment of the actual charges I have to bear this extra charge which was named as processing fee and other charges by the representatives of Bagga Link and in addition to that I have to bear two years interest on that charges which is not at all acceptable to me.
just because of non concealment of the fact by your representatives I have been charge not only with the extra cost but interest for two years on that extra cost which is completely inacceptable to me.

Regards
Gaurav Khanna
07.09.09