"SELF EXPLANATORY". DETAILED IN THREE MAILS (ATTCHED HEREWITH) TO THE COMPANY WHICH HAVE SO FAR GONE IN VEIN, THUS APPROACHING FOR YOUR ASSISTANCE.
1. I AM A PROUD OWNER OF BAJAJ CHETAK 04 STROK-125 SCOOTER-WONDER GEAR 2005 MODEL, BEARING DELHI'S REGISTRATION NUMBER :-DL4SA-W4960, WITH ENGINE NUMBER CMEBMA19494 AND CHASSIS NUMBER CMCBMA19483, AND CLASS SCTR S.
ALTHOUGH, THE RIDE HAS BEEN VERY COMFORTABLE THE SCOOTER HAS DEVELOPED A DEFECT OF GEAR SHIFTING WHICH SEEMS IS A UNIVERSAL COMPLAINT IN THIS PARTICULAR MODEL. THEREFORE, THE SERVICE STATIONS HAVE DETECTED THE FAULT OF GEAR BOX ASSAMBLY AND IT REQUIRES IMMEDIATE REPLACEMENT TOGETHER WITH THE CROSS ETC. SINCE THE SAID PARTS ARE NOT AT ALL AVAILABLE IN THE ENTIRE DELHI AUTO MARKET, I REQUEST FOR YOUR URGENT HELP TO MAKE THE PARTS AVAILABLE TO ME EITHER THROUGH YOUR AUTHORISED DEALER OF DELHI OR DIRECTLY TO ME AS PER COMPANY'S RATE-LIST.
THANKING YOU AND LOOKING FORWARD FOR YOUR FAVOURABLE RESPONSE IN THE MATTER SO THAT BAJAJ'S REPUTATION STANDS AS BEFORE.
YOURS FAITHFULLY
P.N. MAHARISHI
#[protected]/[protected]
2.SIR,
THANX FOR ACKNOWLEDGING THE RECEIPT OF MY COMPLAINT. I PREFER GET MY SCOOTER SERVICED BY NEAREST BAJAJ SERVICE STATION/REPUTED MECHANICS. BUT, THE SNAG WHICH HAS RECENTLY DEVELOPED, (AS TOLD BY THE ABOVE MENTIONED)SHALL NOT BE RECTIFIED WITHOUT REPLACEMENT OF THE GEAR ASSAMBLY AS I HAVE ALREADY MENTIONED IN MY EARLIER MAIL.
THEREFORE, I ONCE AGAIN APPROACH YOUR GOODSELVES TO HELP ME GETTING MY LOVABLE SCOOTER THROUGH YOUR REPUTED AGENTS IN EAST DELHI AREA OR NEAR GHAZIABAD AREA PREFERABLY BAGGA LINKS OR RAJIV RAJ BAJAJ AS WE ARE CURRENTLY RESIDING IN NCR AREA, ASAP AND ARRANGE THE FOLLOWING PARTS FOR ME, AS WITHOUT THESE PARTS MY SCOOTER IS GROUNDED AND I HAVE BECOME TOTALLY IMMOBILE
1.GEAR ASSAMBLY
2.GEAR AND CLUTH WIRES
3.GEAR CROSS
4.BACKLIGHT GLASS FOR TAIL LIGHT
I RECONFIRM MY CELL NUMBERS:-[protected]/[protected].
WAITING FOR YOUR EARLY RESPONSE AND HELP.
WARM REGARDS
P.N.MAHARISHI
3.SUBJECT:- BAJAJ 4 STROKE SCOOTER WONDER GEAR (BLUNDER GEAR).
DEAR SIR,
THIS IS IN CONTINUATION OF MY PREVIOUS MAILS FIND BELOW.
INITIALLY, IT WAS A PLLEASURE RECIEVING A CALL FROM MR.B.M. SINGH THE SERVICE MANAGER SHIVA BAJAJ SCOOTER AGENCY GHAZIABAD UTTAR PARDESH, WHICH, AFTER FEW HOURS, TURNED INTO MY UTTERED DISGUISE ABOUT THE AVALILBILITY OF WONDER GEAR 4 STROKE SCOOTER " GEAR DIBBY & RELATED ASSEMBLY".BUT, THE FACT REMAINS THAT THE COMMUNICATION AT THEIR END (SHIVA SCCOTER) OR BAJAJ PUNE HAS'NT BEEN CORRECT AND THE MAIL RECIEVED BY THEM DID'NT MENTION MY SCOOTER BEING A 4 STROKE WONDER GEAR, INSTEAD, THE MAIL READ AS CONTRADICTORY OF BEING A 2 STROKE ENGINE, WHEREAS, IN MY PREVIOUS AND PAST MAILS I HAD GIVEN THE MODEL NAME, ENGINE AND CHASIS NUMBERS WHICH DEFINES THE ENTIRE NATURE AND DETAILS OF MINE, BEING A 4 STROKE WONDER GEAR SCOOTER.
KINDLY, BE NOTED, THAT, I AM 62 YEARS OF AGE (SENIOR CITIZEN) WHO HAD TO DROVE THE SCOOTER WITH SUCH A SILLY DEFECT FROM MY RESIDENCE I.E., SHALIMAR GARDEN SAHIBABABD TO GHAZIABAD U.P., STAKING MY LIFE ON A BUSY G.T. ROAD AND COME BACK HOME AFTER LISTINING TO THE RIDICULIOUS STATEMENT OF MR. B.M.SINGH OF SHIVA SCOOTER AGENCY.
DOS'NT THE ABOVE IS GOOD ENOUGH TO MOVE THE CASE TO THE CUSTOMER FORUM OR M.R.T.P.?
THE "HAMARA BAJAJ" IS LOOSING ITS REPUTATION VERY FAST BY NOT MAKING THE PARTS FREELY AVAILABLE INTO THE OPEN MARKET, WHEN THE COMPANY MUST BE AWARE, THAT, THIS PARTICULAR SCOOTER IS HAVING A BASIC MANUFACTURING DEFECT AND THE ENTIRE LOT OF PURCHASERS OF THIS MODEL ARE SEVERLY SUFFERING AND MENTALLY TORTURED.
I ONCE LOOK FORWARD TO YOUR SPEEDY RESPONSE.
P.N.MAHARISHI
C.C:-- A COPY OF THIS LETTER IS POSTED TO HON'BLE RAHUL BAJAJ FOR HIS PERSONAL KNOWLEDGE AND ACTION.
Aug 14, 2020
Complaint marked as Resolved
Government should take some action against such situation. They should not give the permition for the modles which they cannot produce spare parts at lest the life span of the vehicle of 10 years from the manufacture date of the vehicle.
New invester who are want start the manufacture of vehicle spare parts can take the chance of production of such spare parts, like this models also.
May hope the best from all
Thanks
Ravi shanker
Last week I went to get a new silencer and asked me 4500Rs for that!!. Any one can tell that he is taking advantage of situation.
In that case there is be an option of having direct purchase of spares from company.
Even servicing has become a major issue. Authorized Bajaj service centers are discouraging us from getting it service with them.
It is very sad that in just 6 years bikes value as come to zero.. we cant maintain as spares are scarce and costly.. and no one will buy it as there is no support available.
This is suresh kumawat, I have purchanged a Bajaj Wave in the yr 2005, Now I need a repair for my scooter and i require some parts like Drum and Gear box which is not available in the market.
kindly arrange these parts as my vehicle is laying idle.
Ph: [protected]
NOC not received.
Sir/Madam, I have never received NOC and paid Rs. 150 (receipt no.[protected] for duplicate NOC on 09-oct but till date not get my NOC, its an urgent required. Vehicle no . : CG04-DC 2823 Regards Anil Sangani [protected]