Bajaj Auto Complaints & Reviews

Date:29.01.2009
To
M/s. Bajaj Auto Finance Ltd
Habibullah Road, Chennai – 17 Bajai pulser no TN 07 BA6500

Dear Sir/Madam,

This is in regarding to the two-wheeler loan that I had taken from your auto finance company under the A/c. No. 200550 dated 28.05.2008. I had issued 8 (eight) cheques in favour of Bajaj Auto Finance Ltd on the date of purchase. The cheque details are as follows.
Cheque No Date In Favour Amount Bank
00065 25.05.2008 Jai Auto 19060.00 Kotak Mahindra
00066 07.07.2008 Bajaj Finance Ltd 3750.00 Kotak Mahindra
00067 07.08.2008 Bajaj Finance Ltd 3750.00 Kotak Mahindra
00068 07.09.2008 Bajaj Finance Ltd 3750.00 Kotak Mahindra
00069 07.10.2008 Bajaj Finance Ltd 3750.00 Kotak Mahindra
00070 07.11.2008 Bajaj Finance Ltd 3750.00 Kotak Mahindra
00071 07.12.2008 Bajaj Finance Ltd 3750.00 Kotak Mahindra
00072 07.01.2009 Bajaj Finance Ltd 3750.00 Kotak Mahindra
00073 07.02.2009 Bajaj Finance Ltd 3750.00 Kotak Mahindra

I had paid an initial payment of Rs.19060.00 (with out our exchange vehicle cost) during the delivery of the vehicle. After which you did not present any of my cheques. When I called up to enquire I was informed that my cheques were misplaced.

Despite several times of communication both to your collection executives and customer care nobody till today have turned up with the settlement letter and the NOC for the vehicle. I am always ready to make the full payment on the same day I receive the settlement and NOC letters from you. I would also request you to give me a letter stating that you would not present my misplaced cheques ay any cost.

I had already explained the above details bother to your customer care and collection executives many times. Despite this I have received an legal notice from your end, which is totally unprofessional approach from your company. Request you to send your customer care executive with the letter, for the full payment.

Regards

N. KANNAN
([protected])

the complaints given by me has not been taken seriously and not been rectified since the first service, people are very keen on chargeable parts and service rather than the complaints given.
The job card written by the service people are not legible to notice whether they are making a note of all the complaints given by the customer. And also they are insisting to sign the customer feedback form without delivering the vehicle. So far the two major things I have been insisting from the 1st service are 1. Low milage 2. Reserve tap not working.

Pulser 180 serv. Senter very big thief, never change oil and other work every serv time result my bike is sizz only 29000 km…I proper serv. My byke in bagga link and every time change oil other parts .. sizz my ingen only 29000 km ..i talk manager baga link n refuse all my question, ,


Plz reply this mail

[protected]@yahoo.com
Mob—[protected]

THANKS
REGARD ASHISH

Myself Vivek Verma, I purchased a Discover 135 CC, from Ghaziabad on 16 sep 07, about Rs. 30, 000 was financed by Bajaj auto finance, which i paid through monthly installment till Sep 08 with out any gap. Now after the compeletion of my installments I went to bajaj finance office at vaishali ghaziabad, they told me to come after 2 months for NOC, then again when i reached there on 24th Nov 2008, they processed my request for NOC and told me to come after 20 days, Again on december 25 when i went there they told me that NOC has not yet came, Today i.e. 21 Jan again I went there and they are still not able to give any satisfactory answer.


Please help me, I am totally frustrated by there service.
Vivek Verma
[protected]

Sir,
This is to inform you that I Suman Choudhury, S/of Hemanta Choudhury residing in 59, B.P.Sarani, PO - Garalgacha, PS - Dankuni, Dist - Hooghly. I bought a two wheeler Model - Bajaj Discover ; Colour - Black ; Chassis no. - DSVBMB93075 ; Engine no. - DSGBMB93220 ; on 08/06/05 for Rs. 45000.00 in cash from Auto Smart's Showroom in T.N.Mukherjee Road, Dankuni, Hooghly. But they did not gave me any document of Registration, insurance or even sale letter and closed the showroom forever within few days. After few months I came to know about another showroom of Auto Smart in Banaras Road, Kona Bazar, Howrah - 711323 and contacted them, but they refused to give me the document as I was working in Tobacco House under proprietorship of Late Manasa Ghosh with whom they have some personal enmity. I also paid Rs. 3000.00 on 09/08/08 as per their demand and their promise to give me the requisite document as I told them that I resigned from Tobacco House two years back. But still they are not giving me my documents, and now demanding Rs.10000.00 from me which according to them is the liability of Late Manasa Ghosh to pay them.

Its being a long time I am struggling to get my document of registration and insurance but I failed to get those. I even visited in Dankuni police sation & Chanditala police station for making this complain, but they behaved very rudely with me and refused to take any complaint. This is the first time I visited the Police Station and came to know about their true face of non co-operation to the citizens of India. They even scolded me and told me that you will never get those documents and keep your byke inside your home for ever. I am now cursing myself for being a citizen of this country who had faith in the system till now.

I hope somebody will understand the circumstances and my helplessness and help me in this regard.

Thanking You,
Yours Truely,

Suman Choudhury

Dear Sir / Madam

My account number is 123947 & i got a bajaj pulsar financed by Bajaj Fianance. I have got many other vehicles also financed by your company but NOW I REGRET THE DECISION. Neither i would ever take loan from your company nor would suggest any one to do so !! JUST BECAUSE OF THE REASON THAT ITS BEEN AROUND AN YEAR SINCE I HAVE CLOSED THE ACCOUNT BUT I HAVE NOT RECIEVED THE N.O.C. AND THE CHEQUES GIVEN BY ME TO YO YOUR COMPANY AT THE INITIAL STAGE.

Please send back my cheques to me with the NOC, else i would not hesitate to take a legal action against bajaj finance in the consumer grevience cell. At the time of offering loans, collecting money your employees keep giving visits every day as an unwanted guest. But at the time of closure & return of documents its seems as the complanies existance is doubtful. I am yet again planning to buy a Royal Enfield, lets see who would be the right company to get iot financed from?
Thanks & RegardsChhotey Lal Singh
F/o Neeraj Rajput (whose id is being used to mail you)
Registration No of bike: DL6SV9499 B-1Residential flats
Jammu & Kashmir HouseChanakya Puri, Kautilya MargNew Delhi- 110021
Mobile:[protected], [protected]

DEAR SIR/ MADAM

I AM A USER OF THIS BIKE AND FROM THE VERY FIRST SERVICE ON WARDS I AM HAVING PROBLEMS WITH MY BIKE . IT DOESN'T HAVE CONSTANT PERFORMANCE AND I AM HAVING PROBLEMS WITH MY BACK TYRE (RIGHT SIDE OF THE TYRE IS GETTING REDUCED). NOW I AM RUNNING ON MY THIRD TYRE . THE FIRST TWO WAS OF MRF & AND THE ONE THAT AM NOW USING IS OF DUN LOP . FROM THE 1ST EXPERIENCE WAS THAT THE VEHICLE WILL GET SKIDDED ON APPLYING BRAKES EVEN IN SLOW SPEEDS AROUND 40KM. THAT S HOW I CAME TO KNOW THAT MY TYRE HAS A PROBLEM ON THE RIGHT SIDE . AND THE SERVICE PEOPLE TOLD THAT IT WAS THE DEFECT OF THE TYRE AND THE TYRE COMPANY REPLACED ME WITH A NEW TYRE IT WAS AROUND 5000KM . AFTER THAT ALSO MY DEFECT WAS NOT CLEARED I HAD SIMILAR EXPERIENCE LATER ALSO WITH NEW TYRE ALSO. AFTER AROUND 12000KM OR SO THEY TOOK MY VEHICLE (BAJAJ OFFICIALS ) TO RECTIFY AND THEY CHANGED THE TYRE TO DUNLOP WHICH TO MY VIEW HAS LESS CONTACT WITH THE ROAD.NOW I AM HAVING THE SAME EARLIER EXPERIENCE AND PROBLEMS (34000KM) NOW . THAT DENOTES THAT MY PROBLEM WAS NOT SOLVED. AND THEY ARE NOT TAKING ADEQUATE STEPS TO SOLVE THIS PROBLEM . I NEED THIS PROBLEM TO BE SOLVED THAT S THE ULTIMATE THING . MY WARRANTY WILL BE OVER TOWARDS THE LAST OF THIS MARCH . I HAVE FEEL THAT THEY ARE TRYING TO GET RID OF THAT, AND THE SERVICE PEOPLES (RF service edappilly kochi )ARE NOT GIVING THE EXPLANATIONS FOR THIS PROBLEM ALSO

MY VEHICLES DETAILS
IS BAJAJ PULSAR 150 DTSi
km 34000 REGISTER (27/03/07)
SERVICES DONE AT POPULAR BAJAJ ELAMKULAM KOCHI & RF BAJAJ SERVICE EDAPILLY KOCHI


HOPE YOU WILL DO THE BEST AS SOON AS POSSIBLE


WITH REGARDS
BALAMURALI S

I am Rajkumar S/o Sh. Om Parkash, Vill: Jhanjhroll-Khera, Post : Sultanpur, Thana: Farrukhnagar, Distt: Gurgaon (Haryana).
meri Bajaj Discover Motorcycle ( Chassis no. MD2DSDSZZNCL 16227, Engine no. DSGBNL00191) jo ke Reliance General se Insurance thi. 13th April 2007 ko saadi main mily thi & 09th July 2007 ki raat 12:00 ke baad ghar se chori ho gaee thi.
Maine FIR No (110) karakar, Last Reports bhi Police station (Farrukh nagar) se le kar, bick ke sabhi papers & bick ki RC (HR26AL2747) Gurgaon RC Office main jama karke uska receving letter le kar sabhi doc (Non-Transeble Gurgaon (RC summated): 30th July). RGI, Nehru Place, New Delhi, Office main jama kara chuka hau. mere ghar per serve karne ke liye RGI, Nehru Place se Mr. Vikash ([protected]) bhi aaye the (30th July 2007). Baad main mujhe ek Claim No. 253188 diya & khah ki 13-14 days maine aapka claimes (Rs/ 43, 225) mil jayega.

lekin cover note no n hone ke kaaran mujhe mera claime nahi mil (Is main meri kya galti hai) aur meri file closed kar de gayi.

Reliance General Insurance ka jo form mujhe bick ke saath mila tha uska no hain[protected]th April 2007), Meri bick ka Bill Shilp no. 162 tha. Bick yaha se khardi gai thi.

DAGAR MOTORS
Palwal-Nuh Road, Mandkola
Ph: [protected], [protected], [protected]

main bhaut pereshan hau, mujhe kiya karna chahiye ...
Pleace help me...


Your's
Rajkumar
[protected]@rediffmail.com
tsacltraining.[protected]@tajhotels.com

[protected] (P)
[protected]H)
[protected]O)

I purchased a bajaj pulsar DTS-i 150 cc motor cycle from Kalyani Motors, 7, Achaiah chetty Layout, RMV Extension, Hebbal Road, Bangalore - 560 080 on 25th January, 2007. I am maintaining the vehicle with due care by servicing it in regular intervals as specified by the company. Eventhough the service from Kalyani Motors is not much satisfactory we have been getting our vehicle serviced regularly since we have no other authorised service centre close to our area. We have also taken a Annual Maintenance Contract with the above dealer. We serviced our vehicle on 28th October, 2008. During the service he has replaced the engine oil, Brake shoe and NULON E25 Oil etc., Our next service due was 21434 Km. speedo meter reading date. But on 12th January we noticed some engine noise and taken the vehicle to Kalyani Motors. There they said the engine oil has exhausted and need to be checked. Within the stipulated distance coverage how can the engine oil get over. We always go on the assumption that the dealer does his duty as prescribed in his bill's statement and there is no proper guide for the consumer to check the oil level properly as available in other vehicle like oil dip stick. Due to the negligence of the authorised service agent I had to undergo all the following miseries. The vechicle was ready only on 15.01.2009. I had to pay a huge amount of two thousand five hundered and seventy four rupees. After taking delivery of the vehicle still I noticed noise in the engine side. When I complained about this to the service-in-charge he said that air filter has to be replaced and there is no stock at present and he has asked me to come after some time. I brought my vehicle home and feel it is not safe to ride it till it is completely done. This is the status of a consumer who buys a reputed make of motor cycle. Bajaj should entrust the service job to a reliable and efficient people who will not damage the name of a reputed company. I am thinking of disposing the vehicle and going in for a different make.

Sub.: Defected Speedometer of Bajaj – Platina (100CC) Bike Regn. No. DL5SW 7846.

Dear Sir,

I have purchased Bajaj – Platina (100CC) Bike on 26.08.2007 from your agency, after one week from purchase. I had found problem in speedometer it was not working properly then I went to agency to change of speedometer but Mr. Tyagi said to me speedometer not available in the stock, change it after one month. Thereafter I had made three more visits to your agency for change of speedometer but till date speedometer is not replaced.

I request you to please replace my bike’s speedometer as early as possible.


Dear Sir,

Tomarrow I had gone to M/s. Rajivraj Bajaj, Jhilmil Indl. Area, Shahdara, Delhi for replacement of Defected Speedometer. They were agree to replace the meter and open the meter from bike. During the examine in my presence Needle of Meter broken by Mr. Harish (Mechanic of Rajivraj Bajaj) actually he want to repair defected meter. After that they were said we can't replace the meter because It's needle is broken and Bajaj Auto can't replace the meter.

So, please tell me Is it my fault, so why I am suffered and harrased by your dealer.

Kindly tell me speedometer replacing by Bajaj Auto/Your dealer M/s. Rajivraj Bajaj or NOT.

Thanking you,

Yours customer,


Jugendra Pal Singh
Mobile: [protected]

Dear Sir/Madam,

I have completed my repayment of the installements for the loan taken on my two wheeler motor cycle.
I have closed my payments on May 2008. But, after failed calls to Bajaj Auto Finance Company, branch loacted at Bangalore I am yet to receive my N.O.C for the same.
My proposal number was : 162297
Bike Registration Number : KA04 - EU 237
Please do the helpful. I can be reached @ [protected]br...

i purchased a bike from company showroom of bajaj from wakdewadi branh pune, with bajaj finance on[protected].
i made a down payment of 16315/-, my installment amount is 1255/- per month for 18 month . cheque date was 15th of every month but installment is debited on 5th of every month. i have a copy of statement given by the company showing cheque date 15th . i have sallery account with icici bank my sallery credited every month after 5th. my bank has charged a fine 2 times as insufficient balance on 5th . person in the bajaj finance are saying that they can't do anything. please suggest me what to do
my proposel no is 214446.

hi this naveen i bought my new pulsur in sep 2008 in kalyani bajaj mekri circle but i am absorving in the road all pulsur having MRF TYRE but my bike got EUROGRIP TYRE WHY? revert back asap.


Regards
Naveen

Dear Sir,

I have purchased Bajaj Platina Bike from Morya Motar At Lalbaug Mumbai- 400 012. Branch as on 27th April - 2006.

I am demanding this RC book since last two years.they suppose to give me the same at the time of buying my bike. But they have not provide me yet. i am very upset with there service.

mail send to bajajauto ltd.

"To, Regional/national Officer,

[protected]@bajajauto.co.in

Bajaj Auto Ltd.



SUB: Complaint about my Bajaj XCD125 bike



Customer Name & Address:

Bhaumik Modi

D-30, Heera Panna Society,

Ellorapark road, Subhanpura,

Baroda-390023

Ph. [protected]

Vehicle Details:

Engine No.-JAM-BP-65956

Chassis No.-MDZ-DSJ-BZZPWJ-13828

Registration No.-has not been handed over to me yet.

Make & Purchase Date-25/12/2007

Selling/ Servicing Dealer’s Name: Baroda Auto Centre (BAC) O.P. Road, Baroda No.
Date
Kms at the time of service
Service centre

1st service
2nd service
3rd service
4th service
5th service
6th service


18-01-08
07-04-08
04-06-08
06-08-08
16-10-08
24-12-08

759 kms
2421 kms
3766 kms.
5257 kms
6815 kms
8350 kms

BAC- OP Road
BAC- OP Road
BAC- Ellorapark
BAC- Ellorapark
BAC- Ellorapark
AS Bajaj -Salatvada


Dear officer,



I have been facing problem in chain set since last month or so. It was making some noise and I had got tighten –chain- 3-4 times uptill now. But two weeks back I went to BAC Bajaj- ellorapark for the chain tighten as some noise was still there. But this time they told me that your chain adjustment limit is over and it can not be adjusted more & you have to change the entire CHAIN SPROCKET set to solve the problem. I was so shocked. How can it be possible? It(bike) was less than one year old. Shine of the same wasn’t also lost. It was driven only 8000 km since its purchase, in 11 months. I argued with them how it can be possible and asked them if it was covered under warranty. I had maintained my bike with all necessary care and painless driving as well as all services w/o fail. But I came to know that chain wasn’t covered in warranty and it was a wear and tear part. I was not able to decide what to do. Since I had no option I went on changing the CHAIN SPROCKET yesterday[protected]. But I still persist, the same problem.







Problems:

1) either bajaj auto has used parts which are not durable or quality of the same has been compromised to cut down the bike cost. Especially the CHAIN SPROCKET set is so weak that it doesn’t last even a year. Though I have changed it today but it cant be guaranteed to last how much time it’ll last. 1 day, 2 day, a week or god knows. Bajaj Auto is not responsible and is safe by including this parts in “wear & tear list”. One these parts are installed, company don’t bother about its genuineness or quality even if it is factory fitted or it is made by bajaj auto.

2) The seat cover made of foam lather (reczin) used in my bike is of low grade quality and it has been degraded in sun light in less than one year time. Now it has started to tear off. IT IS NOT THE QUESTION OF 100 RS OR a PANY; IT IS THE QUESTION OF COMPANY’S GENUINENESS TO SEE THAT customer gets full valuation and reward of what he is paying for.

3) One design fault of XCD125 bike: its ground clearance is less. The lowest part of the bike- exhaust/ silencer pipe touches ground when 1+1 riding bike on slightly higher speed breaker or un leveled surfaces. Most of the bikes have this pipe passes before break throttle (rear break lever operated with right leg). Whereas in XCD silencer pipe passes below break throttle.

4) About mileage: it was totally fake that it could give 108 km/lit in standard conditions (only automobile company and God knows about standard conditions). One would not expect three figure mileage but at least 75 to 80 km/lit. Infect in my case it never crossed 70 km/lit for single rider (I weigh abt 55-57 kg) condition. I told twice or thrice during my services to improve my bike’s mileage but it couldn’t happened. Then I taken for granted that in no case it will be increased for my riding and also for my friend’s bike. (he also got the same bike one month prior to mine and facing mileage problem)



I am not satisfied with your bike – now its mine. I am sure that CHAIN SPROCKET used in my bike is of low quality or some malfunctioning has been done with it. Otherwise it cant be gone in just 8000 km run, average speed of 40 km/hr (constant speed of 42-45km/hr), max speed of 56-60 km/hr least of the time on the good conditioned city road of Baroda only. Believe me this bike is used only by me with very gentle riding. You have to trust me, with these parameters, CHAIN SPROCKET cant be gone. And same about seat cover, low quality cover has degraded and has started to tear off.

I have trusted you as a genuine company and service provider, and have purchased Bajaj XCD125 bike with my self earn precious money. But by facing such problems I am doubting my decision to go for Bajaj XCD bike.



I have paid 630 INR for CHAIN SPROCKET ( 741.40 MRP & 15 % discount) and 150 INR for the replacement of the same which ethically I don’t have to pay as Bajaj Auto have used low grade parts. And same for the seat cover. It should be replaced by the company.



Looking ahead for a positive response from your side if you really care about your customers.



Thanking you,



Ar. Bhaumik Modi, Baroda

Bajaj Auto’s customer "

Complaint for BAJAJ 220 CC against the Service Available for the Bikes.
• Bike is not starting while it is in GEAR.
• Bike Creating Problem while Pressing SELF again n again.
• Bike Rear Tyre shockers are not working as I am not satisfy seriously plzz do change them .
• Bike front shockers also creating same problem as left side alignment is not in Proper Condition.
• Relay kit that had been fitted later on this bike is not working properly.
• There is a knocking problem coming continuously from the bike.
• Continuously oil leakage was there on front of the engine head cap.
• Digital meter is not working properly as fuel indicator is not satisfactory.
• While pressing the Clutch lever always RPM increases instead of it should be decreases it voice increasing.
• Silencer sounds different as it seems to be leaked...I don’t know what EXACTLY THE PROBLEM ARISING IN SILENCER.
• Front head light High Beam cover is crack from inside and this is for second time.
• The main thing in mind is REAR TYRE BREAKS …..THEY R NOT WORKING IN PROPER CONDITION AS THIS IS MAJOR ASPECT AS WE DO NEED BREAK ALWAYS SO IT SHOULD BE IN PROPER CONDITION BUT I AM NOT GETTING RIGHT RESULT FOR IT AS ACCORDING TO THE TECHNICIAN U PROVIDE I REPLACE THE DISK PAD BUT THIS IS NOT A RIGHT SOLUTION ALWAYS I AM NOT GETTING THEM IN A RIGHT CONDITION. While driving the bike rear breaks r sound different.
• Right sparkplug is continuously sparking as in sparkplug it oil is touching continuously
• Handle is not moving freely to left side as m not getting free move while towards the left.
Respected Sir,

This is the problem m facing again and again just because of yours as sureness I am obeying what u r saying but how many times. Please do tell me honestly how many times I make adjustment with my bikes and with your words. Sir this time I need a Prompt action from your side as I always listen what u say but this time u have to listen me ….. I don’t think so there should any kind of adjustment remaining…now the ball is in court of BAJAJ Co. This is a serious matter for me as I spend 88, 000 above for this bike I think at least for me it is a serious think I know for you guys this might be a small problems but how many times if it would be once I accept it but just because of your words I am sitting silently .please do something for me sir. I am standing in front o[censored] with the empty hands.

Yours sincerely
Abhishek Gupta
[protected]

I took the bajaj XCD bike last year september(sept-07), the company says that it will give 109k.m/ltr. In newspaper also it was given that the bike gives 109km/ltr, so we took the bike.But i am getting around 45-55 kms/ltr. I am a student i take bike to my college which is 22 kms from my home, and because of less mileage i have to put petrol daily, i cant afford it. I went to the dealer he has not done anything about the mileage. I went 20 times to the dealer regarding mileage problem. Plz help me, the vehicle registration no.-KA-41, J-8444. I took the vehicle from Popular Bajaj Showroom at Banshankari 3rd Stge, Bangalore...

hi,
i wana register my complaint against bajaj auto finance.i purchase the
SAHARA COMPUTER from MAGINOT with hepl of bafl the product no.
DTC5521-T8 2.66G my installment start from the 04 OCT-06 and end at 04 SEPT-08
i already done payment all clear but still i CANNOT GET MY SECURITY DEPOSIT CHEQUE COMPANY WHY SHOULD BE DO LATE, AND THEY WILL NOT PAY ANY INTERST FOR THAT IS IT GOOD WHEN CUSTOMER WILL LATE FOR PAYMENT FOR 4 OR 5 DAY S COMPANY CHARGE THE BOUNCE CHARGE 500/- FOR INSTALL MENT OF 1195/- IS IT RIGHT WAY THEN WHY CONSUMER NOT GET INT.FROM COMPANY 500/- PER MONTH AND I HOPE I GET MY SECURITY DEPOSIT EARLY AS POSSIBLE MY PUPOSAL NO. IS 405/34427

Hi,

From the past 3 paid services, I am complaining about the wiring of the bike regarding ignition starting and engine doesn't switch off when ignition is turned off. Regarding mileage, it used to give 53-55km/ltr. it dropped to 45km/ltr. The idle time was kept more when I asked last time. and now its giving me 40km/ltr. I had taken this to outsider service to adjust myself. It went well. This shows lack of job done at their Varun service store. I had also complained for pick-up drop. They used to say, this is going well, but atleast they didn't suggest me to clean the Head/Piston. As this is in warranty period, I had given this to service again as another paid service, after that it recovered the pick-up. Today(26-Dec-2008) I gave my bike again to paid service and complained about ignition problem, mileage. Lets see wat happens...

My previous bike was Platina, I went again for bajaj, and thought to move for Pulsar 200cc. Now, after looking at this bad service that Varun provided me, I have to think for something other.. If you have any suggestions please tell me..

The problem I got with - Varun Bajaj Service, Siripuram Jn., Vishakapatnam

Thanks
Kiran Kumar
+[protected]

Dear Sir,

I purchased Bajaj Kristal (Frame # 16403, Engine # 16535) on 11/07/2007. Right from the 2nd free service the silencer has been giving problems. The authorized Bajaj service centre, Baroda Auto Centre, Sama, Vadodara suggested that the silencer needs to be replaced and assured that since, the vehicle in under warranty the same shall be replaced free of cost. In the subsequent services I was told that the spare part (silencer) is in short supply and should be available within a months time. It is now almost more than 8 months and the silencer has not been replaced. Every time the service centre gives us only assurances that they will do the needful in a short course of time. However, no concrete measures are being taken. I am totally disatisfied with the service.

I would therefore urge you to look into this matter and do the needful at the earliest so that this problem is sorted out before the warranty lapses.

Thanking you and expecting your immediate action on the above matter.

Warm regards,

Nitin Bhate