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Bajaj Auto Complaints & Reviews

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K
karthikramya
Aug 27, 2019
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Address: 642001

I am purchased bajaj v15 in krishna bajaj at pollachi, tamil nadu, india.
Purchases july 31st 2018 and take delivery august 3rd 2018.

Vehicle registration number - tn37dy5360
Engine number - jhywja16655
Chasis no - md2a74by7jwa05458
Bajaj finance loan no - l2wpol06137810

I paid full money via online with netbanking, for i closing my vehicle loan, also i attached screen shot,.
Pls kindly check and inform if any documents are you give to me.
Sep 8, 2020
Complaint marked as Resolved 
Resolved
Bajaj Auto customer support has been notified about the posted complaint.
My bike ns 200 Lot of sound comming from engine side I have go to service centre they are told the this is the bike sound but I has see most of the bike they don't have this irritating sound only my bike what is please solve this problem
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    Alok Kumar Suryansh
    from Mumbai, Maharashtra
    Aug 26, 2019
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    Address: Vikas Bhawan, Varanasi, Varanasi, Uttar Pradesh, 221002

    I purchased a bike pulser neon 150 from Nikhil Bajaj Showroom Varanasi, Uttar Pradesh.
    From first day I face many issues with bike 1. Starting problem, Heating like fire in the engine, break issues, milage and many more three times I complained in the agency and service center apart from that the first service of my bike has been completed with nessesory work like mobil oil changed but my bike's engine is still being sphere of fire, much vibrations, very much noises... If it will be resolved I will complain in consumer forum... So plz resolve al the above mentioned issues within given time...
    Bajaj Auto customer support has been notified about the posted complaint.
    Aug 26, 2019
    Updated by Alok Kumar Suryansh
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    Motorcycles & ScootersBajaj Auto pulsar neon 150
    Bajaj Auto — pulsar neon 150

    1 Review
    Vikas Bhawan, Varanasi, Varanasi, Varanasi District, Uttar Pradesh, India
    Alok Kumar Suryansh on Aug 26, 2019
    Mark as Resolved

    I purchased a bike pulser neon 150 from Nikhil Bajaj Showroom Varanasi, Uttar Pradesh.
    From first day I face many issues with bike 1. Starting problem, Heating like fire in the engine, break issues, milage and many more three times I complained in the agency and service center apart from that the first service of my bike has been completed with nessesory work like mobil oil changed but my bike's engine is still being sphere of fire, much vibrations, very much noises... If it will not be resolved within time I will complain in consumer forum... So plz resolve all the above mentioned issues within given time...
    Dear sir
    I have purchased bajaj pulser classic 150cc bike in month of March but I don't get my R. C. book and ING number plate yet . What can I do. Agency Bhawa Bajaj Muzaffarpur Bihar always ask please wait . But this matter show negligence of agency.
    Name - Digvijay Kumar
    Mobile - [protected]
    Disst . - Darbhanga
    State - Bihar
    Engine complaint... no moving vehicle... clutch complaint
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      A
      Amitesh Kumar Mishra
      from Mumbai, Maharashtra
      Aug 24, 2019
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      Address: K 63/7,8,9,11 LOHATIYA VARANASI, Varanasi, Uttar Pradesh, 221001

      मैने 4 महीने पहले एक एवेंजर 180 लिया था। अभी 4 दिन पहले की बारिश में सायलेंसर के माध्यम से गाड़ी में पानी चला गया था। सर्विस सेंटर पर ले जाने के बाद मुझे बताया गया कि आपका क्लच प्लेट जल गया है जिसे बदलना होगा और उसका पेमेंट आपको करना होगा। जो भी काम उन्होंने किया और मुझे 2360/- का बिल दे दिया। 3 दिन पर गाड़ी मुझे मिली जिसमे अभी भी चलाने पर कुछ जलने की महक आ रही है।
      मेरा पहला सवाल ये है कि क्या बाइक में पानी जाने मात्र से इतने का खर्च आ सकता है?
      दूसरा यदि ऐसा होता है तो क्या कंपनी में ये वारंटी में नही बन सकता?
      तीसरा क्या गाड़ी में इतना प्रॉब्लम आना चाहिए, यदि इतना ज्यादा दिक्कत आती है तो क्या ये मैन्युफैक्चरिंग प्रॉब्लम नही है?
      पानी मे अधिकतम 5 मिनेट गाड़ी रही होगी जिससे उसकी बैटरी डिस्चार्ज हो जाने के कारण मुझे इसे 3 किलोमिटर धकेल कर ले जाना पड़ा तो मेरा निवेदन है कि इसमें किक की व्यवस्था होनी चाहिए जिससे यदि बैटरी डिस्चार्ज होती है तो किक से स्टार्ट हो जाये।

      आपके उत्तर का इंतेजार रहेगा। और आशा भी कि मेरा खर्च रिफंड कराया जाएगा साथ ही इस तरह की मैन्युफैक्चरिंग फाल्ट के लिए उचित प्रबंध किया जाएगा जिससे पुराने कस्टमर को भी लाभ मिल सकेगा।
      धन्यवाद
      अमितेश कुमार मिश्रा
      Up 65 dj 2683
      Mob. No. [protected]
      Bajaj Auto customer support has been notified about the posted complaint.
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        B
        Biswajit1992
        from Mumbai, Maharashtra
        Aug 24, 2019
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        Address: Saktinagar shyama prashad Mukherjee road , krishnanagar Nadia , p.s- kotowali ,pin code 741102, 741102

        Product name : bajaj avenger 220
        No : wb52an8059.
        Owner name : biswajit choudhury.
        Distributor name : s s bajaj.
        Krishnanagar branch.

        Dear sir,
        I am a customer of your company i have a avenger 220 bike but this product is worst product from your company i have a very bad feelings of this product, i have facing so many problem specially start problem since buying this product till now, it's almost 1 year over, i am not satisfied from your end. I think your distributor cheated with me, i have ride another avenger 150, 220 bike but they have no problem about that, but just for my product i am facing it, it's a horrible feelings for me while i am riding this bike on the road then after some time it's automatically start off for long time then i have to shake and push for long time for start, so many times i have missed train for emergency purpose for this cuase,
        I had complained so many times to s s bajaj but they didn't help me.

        That's why i am complained here that kindly do something, i don't want to used this product i[censored] want to changed then i am agreed, if i don't get satisfaction from your product then why i will use it???
        I want a action from your side, i expect that you will full filled my wish, thanks,

        Regards
        Biswajit choudhury
        Mo:[protected].
        Bajaj Auto customer support has been notified about the posted complaint.
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          P
          Prasad Latur
          from Mumbai, Maharashtra
          Aug 24, 2019
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          Address: Pune, Maharashtra

          I bought bajaj pulsar ns200. Within a year of time with driving kilometres around 3000, i realised the rear disk brake holds on the tire pretty strongly leading to heated disk brake, reduced milage, terrible load on engine and battery.

          After once this issue started arising more frequently, i could literally feel the drag while driving or just simple moving the bike.

          One lead to another bike's battery started to drain & being dead ultimately. I had to give my a bike a strong run-up to start it.

          I have taken my bike through a series of servicing and fixtures from a certified service centre & retailer but could get rid of those. Spent quite a lot of bucks within a year.
          Bajaj Auto customer support has been notified about the posted complaint.
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            S
            suneeshbhargo
            from Delhi, Delhi
            Aug 23, 2019
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            Address: East of Muhamma Police station, 688525

            Dear team,
            My name is suneesh and i would like to complain or need your answer in regards to price variation of bajaj avenger 220 which i am planning to buy.
            On the website of bajaj auto for kochi states inr 1, 04, 787,
            The same when it comes to allepey area the rates are inr 1, 09, 000.
            Now this allepey dealer is quoting me 1, 32, 000 on the road price. This will be including rto charges, cess and other charges that will be add on to the price.
            However why is their a variance on the price being the same state and supplier of bajaj auto wherein the website states 1, 04, 787.
            When i call customer care they state that the charges are low to attract customers. How can you fool a customer who wants to buy a vehicle.
            Thanks
            Suneesh
            Mail - [protected]@gmail.com
            Phone - [protected]
            Bajaj Auto customer support has been notified about the posted complaint.
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              C
              ChiragRaval
              from Bengaluru, Karnataka
              Aug 23, 2019
              Resolved
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              Resolved

              Address: Mehsana, Gujarat, 384001

              Dear sir, i have buy 4 stroke auto rixa before 10 months. But when i have buy vehicle there is noise issue in right back side tyre and from then i have service my vehicle many times but there is not problem resolve from your technician. I
              Don't want to service my vehicle at local technician but this type of not resolution of vehicle we have to go at local technician. So change your policy to satisfaction policy.

              Please do it me my complete resolution of my vehicle.
              Aug 26, 2019
              Complaint marked as Resolved 
              Dear Sir/ Madam, When I have book my complaints and next day I was go to service center. and this time their behavior looking good and completely resolve my problem . Now I am satisfied of their work.
              Bajaj Auto customer support has been notified about the posted complaint.
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                S
                suresh saba
                from Mumbai, Maharashtra
                Aug 21, 2019
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                Address: 632401

                Im have battery issue from the date of october 2018 to now, still my issue is not resolved. I have claimed for battery replacement, but even after replacement also it has same issue. Very worst. I have bajaj v15. My mobile number:[protected]
                I'm in ranipet. I need to resolve my issue. Having issue for about 1 year is very abnormal. Solve my issue or provide me a new bike.
                Bajaj Auto customer support has been notified about the posted complaint.
                I bought a motorcycle Bajaj Pulsar 6 months ago. Three times till now I have done mileage setting but I do not get mileage more than 20 km / lit
                so please solve my problem in Aurangabad city
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                  R
                  Rrameshbabu
                  Aug 20, 2019
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                  Address: 2/259-1 , Chinna Vadakarai, Pandian Nagar, Tirumangalam, 625706

                  I would like to inform you that on ddr bajaj-auto deducted rs 117 from my sbi account on 19th aug 2019 its looks like a fraud case.

                  Details showing :- p[protected]tr for ddr bajaj-auto

                  Can i know the reason why you people have deducted this amount from my a/c.

                  It is very painful to see that company like bajaj finance are deducting money from savings account without any kind of information or any consent.

                  I have not initiated this deduction. Please take necessary action and reimburse the money. Otherwise i will take the further legal action.
                  Bajaj Auto customer support has been notified about the posted complaint.
                  I have serviced my bike in popular Bajaj porur. I really felt disappointed. after two of my vehicle delivery I heard rattling sounds in my vehicle..
                  OliverAsh's reply, Aug 16, 2019
                  I have serviced my bike in popular Bajaj porur. I really felt disappointed. after two days of my vehicle delivery I heard rattling sounds in my vehicle..
                  Bajaj Auto Customer Care's response, Aug 22, 2019
                  Verified Support
                  Hi Oliver,

                  We would like to investigate the issue. Kindly call our customer care number 7219821111 or register your concern online by clicking http://bit.ly/2bNKlSK You can also write to us at [email protected]

                  Regards,
                  Bajaj Auto
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                    S
                    Senthur Pandian
                    from Madurai, Tamil Nadu
                    Aug 20, 2019
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                    Who are these companies... Without my knowledge and permission ddr bajaj auto have taken rupees 9027 from my savings account in tenkasi branch on[protected]... Kindly refund it otherwise they will be in court.. To face consequences.. Sms came as bajaj intermediate investment...
                    Transaction id p[protected]tr
                    Account no [protected]
                    Statement uploaded below..
                    Regards senthur pandian
                    Bajaj Auto customer support has been notified about the posted complaint.
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                      A
                      Ashes Pramanik
                      from Mumbai, Maharashtra
                      Aug 19, 2019
                      Resolved
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                      Resolved

                      Ddr bajaj auto
                      Refund my 117/-. It got deducted without my knowledge to p[protected]tr this account. Since last 4yrs it's getting deducted. I have no clue. Tried to reach bajaj auto but didn't get any response. Look into this on priority. And refund my all deducted money.
                      Or else i have no option left than going to consumer court.

                      Regards,
                      Ashok pramanik
                      [protected]
                      Nov 5, 2019
                      Complaint marked as Resolved 
                      Till now no resolution
                      Bajaj Auto customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 22, 2019
                      Bajaj Auto Customer Care's response
                      Hi Ashok,

                      We would like to investigate the issue. Kindly call our customer care number [protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in

                      Regards,
                      Bajaj Auto
                      Nov 05, 2019
                      Updated by Ashes Pramanik
                      If you don't share the customer care no or email id, how would I contact you?
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                        M
                        Mohammad Ansari
                        from Hyderabad, Telangana
                        Aug 18, 2019
                        Resolved
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                        Resolved

                        Address: Santoshnagar, Hyderabad, Andhra Pradesh, 500059
                        Website: Google

                        I have purchased bajaj pulsar 150 bike. I asked dealer for trail but he dint given. I have purchased bike from bajaj dealer i have drive for 1 day i feel uncomfortable i asked dealer to i want to return bike he is saying that he will give 20 thousand less from actual prize. And he is saying that bajaj has not a policy to return the machine
                        This is not fair if customers satisfaction also matter and important even i called to bajaj customer service but he also dint help me out worst service from bajaj
                        Sep 23, 2019
                        Complaint marked as Resolved 
                        Bajaj Auto customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 22, 2019
                        Bajaj Auto Customer Care's response
                        Hi Mohammad,

                        We would like to investigate the issue. Kindly call our customer care number [protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in

                        Regards,
                        Team Pulsar
                        Hi

                        I didn't received my owner card I bought ct100 on 24 th April 209 please help me to get my owner card

                        My bike no is jh01dl 5163
                        Owner name is Neel kamal Nayak

                        I made complaint on customer care email id but they didn't follow up

                        Thanks
                        Bajaj Auto Customer Care's response, Aug 22, 2019
                        Verified Support
                        Dear Sir,

                        We regret the inconvenience caused. Kindly call our customer care number 7219821111 or register your complaint online by clicking http://bit.ly/2bNKlSK Our team will provide the required assistance.

                        Regards,
                        Bajaj Auto
                        My noc later pleace provide
                        Bajaj Auto Customer Care's response, Aug 22, 2019
                        Verified Support
                        Dear Sir,

                        Please call our customer care number 7219821111 or register your concern online by clicking http://bit.ly/2bNKlSK You can also write to us at [email protected], our team will provide the required assistance.

                        Regards,
                        Bajaj Auto
                        Just second service my bike .
                        Not washing proper .
                        any part replace take labor charges.
                        bike is very vibrate
                        and also take clothes charges
                        i am not happy ur service
                        Bajaj Auto Customer Care's response, Aug 22, 2019
                        Verified Support
                        Dear Sir,

                        We regret the inconvenience caused. Kindly call our customer care number 7219821111 or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [email protected], our team will provide the required assistance.

                        Regards,
                        Bajaj Auto
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                          S
                          Santoshkrs
                          from Hyderabad, Telangana
                          Aug 17, 2019
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                          Address: 4-7-12&14 flat no-G6, sai ratna heights, nacharam, hyderabad, Hyderabad, Andhra Pradesh, 500076

                          I had purchased avenger 220 cc street on 24/8/2018 in siddi vinayaka bajaj center kacheguda. And completed 2 free services till today. Today i. E (17/8/19) i have given for 3rd free service they are saying that i have already completed three services. Now they rejected extra money are demanding extra money for free service. Please take serious action. Please find the attached doc for ref.
                          Bajaj Auto customer support has been notified about the posted complaint.
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                            Y
                            Yamuna rani
                            from Mumbai, Maharashtra
                            Aug 16, 2019
                            Resolved
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                            Resolved

                            Address: Vennila Bajaj auto PUNJAI puliyamapatti

                            My bike vehicle no is tn 33 bc 0634. I got paid service on 14/08/2019. I gave my vehicle at 10.30 am (I am first customer). They gave my vehicle at 7 pm. My problem whatever i told was not resolved after finishing service. And also i paid rupees 1000 for my vehicle service cost. But they didn't give bill. They gave inly cash memo. After that i check with bajaj care app my service cost is inly rupees 419 only. So please take necessary action against my complaint. I got my vehicle serviced at vennila bajaj auto punjai puliyamapatti-638459
                            Oct 5, 2019
                            Complaint marked as Resolved 
                            Bajaj Auto customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 22, 2019
                            Bajaj Auto Customer Care's response
                            Dear Sir,

                            We would like to investigate the issue. Kindly call our customer care number [protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in

                            Regards,
                            Bajaj Auto
                            I have inquire for TYRE rear side of bajaj discover bike at Bajaj dealer in Kigali, Rwanda. Mr. Ajay who is incharge at dealership showroom has told us we dont have stock even other person they are selling same tyre. Currently my bike tyre i have purchased from outside local market.
                            Even most of bike sold in Rwanda has same tyre size .
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                              A
                              Anil Singh Solanki
                              from Delhi, Delhi
                              Aug 15, 2019
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                              Address: Okla phase 2, 110080

                              Hello sir my name is anil singh solanki sir auto driver me over limit drink kar kar gadi cla rhe h aur paise bhi jayada mang rhe h gali bhi de rhe h me sir anand vihar bus terminal se gadi me bhaitha sangam vihar ke liye auto wale bhaiya be 400 rs mange likin 185 _meter se bante h bass
                              Auto number dl 1r p 8051 h aur h sir inhone 3 ladko ko auto me bjatya mere paise aur mera phone le rhe the aur mujse mera paise bhi le rhe the pls sir action for this driver
                              Thanks sir
                              Bajaj Auto customer support has been notified about the posted complaint.
                              Aug 15, 2019
                              Updated by Anil Singh Solanki
                              Help Sir my Complaints solution pls sir
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                                T
                                Thepravinkumarsingh
                                from Mumbai, Maharashtra
                                Aug 15, 2019
                                Resolved
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                                Resolved

                                Address: PASCHIM TOLA, NEAR SANKAT MOACHAN MANDIR, ARA, BHOJPUR, BIHAR, Raisen, Madhya Pradesh, 802301

                                Today I serviced my bike in Jay bajrang bajaj ara, Bihar. Very slow and deliberately time taking servicing by the mechanic and also not responding to my views. There is very unity at the upper level of staffs that no body can complain anything against them if it happens they will never treat you as a customer. They can do argue with you and they do not treat customers politely. One thing more to say that they take 5 stars rating forcefully.
                                Oct 1, 2019
                                Complaint marked as Resolved 
                                Bajaj Auto customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 22, 2019
                                Bajaj Auto Customer Care's response
                                Hi Pravin,

                                We regret the inconvenience caused. Kindly call our customer care number [protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.

                                Regards,
                                Team Pulsar
                                Purchased a pulsar 150 ABS on July 29th from Electronic city branch Bangalore. It's been a month and not received the number plate KA51HH7360. I m not here to listen story everyday, need result. My next step will be little different ..
                                Bajaj Auto Customer Care's response, Aug 22, 2019
                                Verified Support
                                Dear Sir,

                                We would like to investigate the issue. Kindly call our customer care number 7219821111 or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [email protected]

                                Regards,
                                Team Pulsar
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                                  P
                                  pravat kumar bal
                                  from Rourkela, Odisha
                                  Aug 14, 2019
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                                  Address: RM MOTORS, Ground Floor, GM Mall, Uditnagar, Near Income Tax Office, Rourkela-769012, Dist- Sundargarh, Odisha, Code- 21, 769005

                                  I sri pravat kumar bal, residing at - rourkela, dist - sundargarh, state - odisha. I purchased pulsar 150dts-1 (Abs), chasis no. Md2a11cy7krb07583, engine no. Dhyrkb86082, colour - blue, key no. 8315, service book no. 71112298, battery no. M7d9r732633 (Exide) on dtd. 04.07.2019 from rm motors, ground floor, gm mall, uditnagar, near income tax office, rourkela-769012, dist - sundargarh, odisha, code - 21.
                                  After one month of purchase of vehicle, rm motor, rourkela showroom called me and told me come to office immediately. I went to office and they told me that in which date i had purchased vehicle on that day same colour same vehicle had purchased by another customer and by mistakenly delivered to each other. That means i had taken other customer’s vehicle and another customer had taken my vehicle which is registered in my name.
                                  When the another customer came to service centre for servicing of his vehicle. The owner of the vehicle and chasis no has not matched. At that time they know all about this. I told to them if the customer will not come for six month to their servicing centre and after six month if he will come then you come to know all about this. At that time what will you have to do? Have you exchange vehicle with each other or not? They do not have any reply of that question.
                                  They told me to exchange that vehicle with each other. I refused them and told them that i am riding in max speed upto 45-50km/hr and maintain vehicle with proper condition with single user. The process of riding of both customers are difference. And the another customer has not maintain his vehicle in proper condition. So i did not agree to exchange the vehicle with other. I have ride 400km in which another customer has ridden 1300km in one month. The another customer have no issue to exchange vehicle because my vehicle is in new condition which is like as test drive vehicle.
                                  The sales manager told me that the another customer’s vehicle is in finance. They can not able to change ownership till the customer have not clear all the amount to finance. The problem is that i have paid rs. 108200/- (One lakh eight thousand two hundred) at a time. After a lot of amount to paid them i can not take others vehicle. It is clearly that after paid full amount i have not taken second hand vehicle from bajaj auto. The prop. Of that showroom mr. Mohapatra clearly mention me that change the defective parts of other vehicle with your vehicle which you need otherwise whatever you want you can do. There is no other option.
                                  This is not legal way to handle customer issue. So i am telling you all about it briefly. So kindly help me in this situation. Therefore i request you to take proper decision and take necessary action as soon as possible.
                                  Bajaj Auto customer support has been notified about the posted complaint.
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                                    Mahmoud kh
                                    from Chennai, Tamil Nadu
                                    Aug 13, 2019
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                                    Actually i have pulsar 150. When i was riding bike suddenly bike chain has cut down. Two small childrens were sitting back of me.in case if some accident occurred in this incident. How will you answer me.in case i'm driving bike in highways if the same incident held over there. I'm dead because of that incident. How will answer to my family?? I'm really very depressed of this incident. Do something to me. I'm not sure that this will happen again and again
                                    Bajaj Auto customer support has been notified about the posted complaint.
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                                      lovey7
                                      from Mumbai, Maharashtra
                                      Aug 13, 2019
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                                      Address: shop no 10, Devdarshan, 11, Mogul Ln, Mahim West, Mahim, Mumbai, Maharashtra 400016, Mumbai City, Maharashtra, 400016

                                      I happened to visit autoden service centre at mahim west with regards to my dominar 400 and met pushpak the service associate.
                                      Issue in my bike was the radiator fan was direct and my signal indicator and tail lights were not working.
                                      My bike was kept under parking cover for approx four days and was not used being rough weather - raining heavily.
                                      Coming to the main point which was wire of my bike were seperated due to mouse bite.
                                      Pushpak checked my bike and mentioned that he has opened the entire body which is apparently under fuel tank and everywhere mouse has chewed the wire and hence the entire set needs to be changed which was approx rs 11, 000 + 3, 500 labour + relay set which was total amounting to rs 20, 000.
                                      I told him not to do it and give me my bike.
                                      Still he has charged me entire service charge which is approx rs 1239.
                                      I mean this is disgusting.
                                      I did the same work through a local mechanic where in he only had to open my pillion seat and joined two wires and my entire bike was fine.
                                      Best part was he only charged me rs 100.
                                      I was saved by not going through bajaj service centre which was apparently charging me 20, 000
                                      Just for checking small wire issue if you would charge the customer entire service cost then wht's the point.
                                      I understand that service being the main bread and butter for bajaj but you shouldn't cheat your customer.
                                      If this is the moto driven by mr jamnalal bajaj and mr rajiv bajaj to cheat customer's and drive the money by not doing the required work then let us know.
                                      None o[censored]s would ever like to visit service centre again.
                                      I need a proper explanation as to why such cheating business is happening with bajaj.
                                      Cheated, very unprofessional and unsatisfied behaviour.
                                      Pathetic!!!

                                      Regards
                                      Lovey malhotra
                                      Bajaj Auto customer support has been notified about the posted complaint.
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                                        Dev_36
                                        from Mumbai, Maharashtra
                                        Aug 13, 2019
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                                        Address: AKC Bajaj, Near Civil Court, Shahjahanpur, Shahjahanpur, Uttar Pradesh, 242001

                                        Dear concerned, we purchased a ct100 alloy from akc bajaj, civil court, shahjahanpur on 21 may 2019. Come 13th august 2019 we still haven't received the registration certificate or registration number. With the traffic police drive in u. P on the chief minister's lead, we have to bear the brunt of bajaj unprofessionalism on a daily basis being harassed.
                                        The fee wasn't even submitted in the rto for 2 months. We spend 30 minutes on the phone complaining, and the unprofessional, shameless, untrained and unethical staff closes the complaint at their end without any resolution. They have arrogant staff that misbehaves and feels like they have done you a favour by answering your query and aren't obliged to tell you why they sat on the file for two months. They will behave rudely and close the complaints on their end and bajaj is taking no penal action against this staff or dealership.
                                        3 months later we have no rc are being penalised by the police and noone shares the escalation process even in customer care of bajaj.
                                        We need the registration number and certificate urgently.
                                        Also, you need to share the escalation mechanism and contact details of responsible managers for the customers. I guess they're hired to serve the customers.
                                        Mainly do share the action that can/will be taken against such a dealership.
                                        Because customers aren't fools filing complaints and the local staff can sit in their cozy offices and close the complaints at their whim and desire without any resolution and be smug about it.
                                        This is total mental harassment of the customer and should invite legal action.
                                        Thanks and regards,
                                        Bajaj Auto customer support has been notified about the posted complaint.
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