[Resolved]  Bajaj Auto — bajaj avenger 220 cruise 2018

Address:Bangalore, Karnataka

Hi team,

I bought bajaj avenger 220 cruise 2018 on april 2018. Recently i have given my bike for 2nd service (2000 km).

When i given my bike for 1st service (500 km) there was no issue but after the service there was gear issue and lots of sound on chain holder (Near gear). After visiting 3-4 time (Post 1st service) they have fixed gear issue and change some spring and they told that sound (Chain holder) will go post 2nd service.

Post 2nd service i have visit 2nd time still sound is there and people from service center are telling this sound will not go ever and every bike will have same sound while i tested same other bike (Bajaj avenger 220 cruise 2017 model) there was no sound at all.
*
Another issue regarding fuel meter
Despite after visiting workshop for several times the problem regarding my fuel meter has not been resolved.

And every time i had to heard same excuses like "this problem cannot be resolved as it is because of the shape of fuel tank", "meter indications wrong reading because fuel displaces in tank when bike is driven"
*

I have already wrote to customer care and they have not responded yet.

Kindly advise me how can i change or replace this bike or your team can fix the issue because i am tired to in 2 services and visited more than 6 times for service center.

If you cannot advise or help then i would like to write to someone else for this issue.

Hope you understand.

Thank a lot

Regards
Avinash chandra
[protected]@gmail.com
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Dec 13, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2018
Bajaj Auto Customer Care's response
Hi Avinash,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Avenger United
Nov 16, 2018
Updated by Avinash06
Hi Team,

Thanks for your response,

I have already registered my Complaint on http://bit.ly/2bNK4z5, i have not received any response from team.

I have received only SMS from BAJAJC stating my issue has been resloved.

I am not able to underdstand without call or checking issue how can team close the issue.

Can you please check that how can it is possible.

ISR number as per SMS-442062

Regards
Avinas Chandra
Dec 27, 2018
Updated by Avinash06
Hello team,

Can we have update on above.
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