[Resolved]  Bajaj Auto — Bajaj Dominar

Address:BAJAJ VASHI

Dear Bajaj,

I was purchase my bike domino 400 in may 2019. MH43 BS 5352

It was my best moment when I upgrade it, because I continuously trust bajaj bike before this bike, my previous bike bajaj pulsar 150 then pulsar ns 200.It means i have faith in this brand.

There is so many brand in market but before I choose any other brand I select Baja Dominar as because of logn trust and service satisfaction.
Bajaj Dominar is premium bike it give me feel like Superbiker.

Now come to the point when I was purchase this bike some issue face in it & it takes time as try to resolve this from Vashi service centre but they having stupid reason even they don’t resolve it from their end.After long time my friend suggest me to visit Ulhasnagar service center so I went to Ulhasnagar Bajaj service centre and the guy his name Pintu solve this within 10 to 15 minutes.
It means if you don’t know the fault then try to know and resolve, don’t give fake and stupid answer

Now the problem is my bike is it takes slight load on right side and the reason from Vashi service centre is bajaj upgrade silencer that’s why its slight load right side

I did all service of my bike from Vashi service center but when I checked its warranty then it showing that the periodic service is not on time that’s why warranty is not applicable.only first service is showing in system.

Vashi service centre not update my service on time and they did my service without oil change.

During second and third service time because of oil shortage I added oil when its available but they updated this service on paid.
Even u can check for every small and single parts I went Bajaj service enter because of my trust in Bajaj service

During second and third service my fuel sensor also change on warranty. Now if that part is replace on warranty then why head assembly also replace on warranty.

Warranty of my bike end in 2024 but because of miss entry in system i dont get claim under warranty but they force me to take AMC form service center so that we can continue my warranty till end.It means what?

As you know 2019 bajaj Dominar having tappet noise issue & it resolve from bajaj in warranty after replace head assembly complete set.
because of Vashi service centre not enter my 2 service entry in system my bike warranty not applicable

So as you know bajaj is trusted company in market and even we trust also, so the point is no one is help to resolve this issue even service center manager and area service manager are also involve in this.

So I am request you to pls resolve my tappet noise issue after change head assembly under warranty

I already sent mail regarding this but till didn’t revert any mail from your side this is final mail to you and request you to resolve it from your end.

I hope this time you will definitely help me

Regards,
Prafull Rane
[protected]
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Nov 19, 2021
Complaint marked as Resolved 
Verified Support
Oct 18, 2021
Bajaj Auto Customer Care's response
Hi Prafull,

We would like to hear from you and discuss any issue that you may have faced. Request you to call our customer care number [protected] OR register your concern on our website at http://bit.ly/2bNKlSK. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Bajaj Auto
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