[Resolved]  Bajaj Auto — Bajaj has no mechanic with proper knowledge on Pulsar rs 200

Address:Karrachetturoad, Siripuram, Visakhapatnam

This is Pavan Bandaru from Visakhapatnam.
1 - I'm an owner of Pulsar rs 200 and it started facing a missing problem after the lock down 2020. In the month of March i have given the bike and explained my complaint and the mechanic said it was the fuel pump that got damaged. Witha good knowledge on bikes i asked him to recheck it and confirm. The management said that they've checked the complaint by using diagnosis meter I was convinced to change it and they asked me to place an order in the spares section and I've followed the same.
2 - The fuel pump took 3 months to reach to my city and in the meanwhile there was never a proper response to all my calls. They kept me waiting for all the time and the answers were same for every call but by different persons.
3 - Finally, The fuel pump arrived. While i called them and asked for it then they've told that fuel pumps are now available.
4- I went to the service center and explained all the problem to the advisor once again and asked them to clean the throttle body if the fuel pump replaced doesn't show any change. I've also added to put back my old fuel pump if the knew one brought no change for which the advisor agreed. The mechanic also asked me to replace the chain and sprockets as it might also create a missing problem sometimes and i said YES.
5 - After 3 days I've received a call saying that the bike got repaired. I went there at 1 pm and they were rushing through things because the service center will be closed in an hour. I've paid 6, 000rs for the fuel pump and service. To my surprise, The Low beam light and 2 blinkers aren't working which were totally fine while I was giving my bike to the service center. I've mentioned the same to the advisor and she asked me to visit tomorrow so i came back home bcz i have hardly 40 mins left to return back to come. To my surprise in the return I've experienced the same issue after riding for 2-3 kms.
6 - After the return to my home. I've checked the bike once again and saw a crack on my bike's under belly. A scratch on the side frame of the bike.
7- The problem for which i have invested 9, 000 rupees is still the same. Now, The service center is least bothered and I went there and spoke to the supervisor.
8 - It's been almost a week already and i went to the service center twice. All they do is they just say that the bike is doing well now and ask me to go for a trail ride. I went twice but there was no result.
9 - Now they started removing sensors and throttle body related parts. They were the same people who lied that another bike's fuel pump worked well when it was fitted in my bike. As the things have been hard they started a new concept that the bike has issues with throttle body.
10 - My bike is still in the service center and all they're trying to do is loot money from me. The mechanic was trying to convince me for a throttle kit change which costs around 5, 000 again.

Overrated Bajaj, Why should a customer invest 9000 rs. For a part which is totally useless and again invest 5000rs for a hopeless resolution?

My brother wanted a bike in the month of August and the choice was Bajaj Dominar. Now tell me, Do you really think that we still belive in your company?
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Aug 12, 2021
Complaint marked as Resolved 
Verified Support
Jun 24, 2021
Bajaj Auto Customer Care's response
Hi Pavan,

We would like to hear from you and discuss any issue that you may have faced. Request you to call our customer care number [protected] OR register your concern on our website at http://bit.ly/2bNKlSK. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Bajaj Auto
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