[Resolved] Bajaj Auto — Bajaj Pulsar 150:Gear Stuck-up Issue

kmar0321

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat, 380058

I have purchases bike pulsar 150 from bopal ahmedabad from jay auto on 15 sep-16.
Yesterday while driving bike gear was stuck-up and i have almost met a severe accident. Bike gear was stuck-up near ghuma.
I have taken bike to at jay auto (From where i had purchased this bike), while communicating this gear stuck-up issue to jay-auto owner, he was suddenly started shouting and misbehave, abuse to me.

The point is being a new bike9almost 11 month completed) how this sever gear stuck-up issue occurred.
And if i need to gather some information from bajaj authorized dealer then in this case i was abused.

I need to know the action on above both matter & looking forward to bajaj company that how they will protect their customer faith (To purchase new bajaj bike) & honor.

Waiting for your kind reply.

Name :sanoj
E:[protected]@gmail.com
Mobile: [protected]

Was this information helpful?

No (0)

Yes (0)

Jul 30, 2017

Complaint marked as Resolved

Bajaj Auto customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2017

Bajaj Auto Customer Care's response Hi Sanoj,

We regret the inconvenience caused. We value our customers' trust in us and do not encourage any negligence towards them. Kindly call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.

Regards,
Team Pulsar