[Resolved]  Bajaj Auto — bajaj pulsar ns 200 speedometer error

Address:Mumbai City, Maharashtra, 400095

I bought bajaj's pulsar ns 200 just 7 months ago. Last week my bike's speedometer stopped working. The whole speedometer is not working also its showing some error messages. I went to bajaj service centre on the same day to show this problem but i got very pathetic response from them. The guy who was there as a service adviser he just saw the meter and without even knowing what is problem behind that he asks me to come after 2 days as there are many bikes are pending. I still asked him just let me know the reason behind this problem but he still refuse to tell anything. Also i asked him should i drive the bike in this problem he said "yes". On the next day problem increased as i am turning of the keys still my meter was on. I removed the keys but nothing happened. Next day i went to service centre to show the bike again for the problem. There was a other service adviser he made a video of the problem, and told me he need to take approval for this problem from his seniors and it will take 3 days for it. Again i asked him you don't even find the reason behind this then you what will tell to your senior while taking the approval also i need to know the reason why this is happening. They are just miss guiding their customers. When i visited first time that time only they could have do this rather than wasting my 5 days. Now they are asking me to wait 7-8 days for the same.
Secondly bike's paint quality is very bad. My engine paint has started removing within 7 months only. Only in one rain every part has started rusting. How can one use this bike for 5 years as they give warranty for 5 years. My contact details are below.
Name: mayur mahesh mane
Cont.: [protected]

Bajaj service centre details : kachpada, malad west, mumbai
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Oct 6, 2019
Complaint marked as Resolved 
Verified Support
Sep 04, 2019
Bajaj Auto Customer Care's response
Hi Mayur,

We regret the inconvenience caused. We value our customers' trust in us and do not encourage any negligence towards them. Kindly call our customer care number [protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.

Regards,
Team Pulsar
Complaint comments 

Comments

I bought my NS 200 last 11 months back now the speedo meter buttons are not working to reset any the time and settings and i went to service that guy told that we can't do anything for this, please give me the reason why it is happening or else rise a issue for this to replace my speedo meter
Thanks and regards
Shailesh M

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