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Bajaj Auto — bajaj vikrant 15 on may 2017 hr 26 de 4533

Dear mr bajaj,

This is further to the e-mail below for my feedback for the bike hr 26 de 4533. I have purchased this bike on 15th may 2017 from sai auto gurgaon, after that i am having the regular services of this, even on before time. From the day first i am facing the problem called (Bike over ho gaya hai), a fuel use to came out side from tank, i have consulted multiple time with the service centers every time they have assured that it will not be repeated again.in the last service they have removed some valve from the cap of fuel tank. The problem is still not resolved and another noise of air passing from the tank also coming. I have attached the vedio for the same and the service bills. The 3 service of this bike was due on 10000 kms however i have have get this done on 7000 kms itself, thinking that this problem will be resolved.

Now, every day my bike got stopped road side and i have to remove the extra fuel from over flow pipe. It is very painful, while i have paid the full amount of a good product and i have received a defected one, and after that the response from the services center is very very poor they are not able tpo resolve this technical fault. Paying a handsome amount to purchase this bike now i feel cheated by your company.

However i was not having a very good feedback, still i made to purchase the bike v-15, and now every day i have to stand road side at least for 20-30 minutes to get this bike restart. Its painful while u are staning roadside and people makes comments like, are bazaz me to problem hi hai, kyu kharida tha. Its really very insulting for well known brand like bazaz and the product of part of ins vikrant

I am writing this e-mail assuming that you the highest authority of this organization, will help to resolve my issues with your product.

[attachment "1201_001. Pdf" deleted by shravan sharma/gurgaon/orixnt] [attachment "1202_001. Pdf" deleted by shravan sharma/gurgaon/orixnt] [attachment "vid[protected]wa0001. Avi" deleted by shravan sharma/gurgaon/orixnt]

Regards
Sharvan sharma
Orix auto infrastructure services limited,
Direct +[protected]
Board +[protected]
Email:- shravan. [protected]@orixindia.com

Complaint Status


[Mar 10, 2018] Bajaj Auto customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi Sharvan,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Bajaj V

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