[Resolved]  Bajaj Auto — bike avenger 220cc / cheated by parts guy and service team

Address:

Shahjahanpur, Uttar Pradesh, 242001

Dear sir, '

Please find the attached copy of service job card and bill copy.
Yesterday i took my bike "avenger bike 220cc" to my near by service center at akc bajaj (10033) service center (Near civil court - shahjahanpur-242001). The starter switch at rh handle bar was damaged. So i requested the service in charge their to replace that switch but that guy told me to change the whole part assembly (Part no. Pd 4014 01- housing assembly control rh). I told him ok if that part is available at their part store than i will give my bike for complete service but that part is important so first replace that part. The guy sitting at parts store said that part is available in his store. So, i gave my bike for complete service, but i warned them that part is very important for my bike so first replace that part than do else servicing of my bike.
But they didn't listen to me. First they make bike service job card number-27549 date[protected]. They did complete servicing of my bike for 2 hours from 3pm to 5 pm. After that that service engineer went to their part store to get new part (Part no. Pd 4014 01- housing assembly control rh). Than that person sitting at that store told him they don't have that part right now in his store. Earlier he got confused with another part no.

I felt totally cheated. They charge me inr 575 for servicing of bike and didn't replace my bike main part. Still i am not able to start my bike without that part. Because of irresponsibility of parts store in charge and poor communication of service team. I felt very pathetic service experience of my bike.

Please take appropriate action. I felt very pathetic because of poor service of my bike at above mentioned service center

Regards
Chandra prakash arora
+91-[protected]