[Resolved]  Bajaj Auto — bike handle wobbling issue in pulsar 150

Address:New Delhi, Delhi, 110094
Website:Bajaj Auto - Rajiv Raj

This is to bring in notice that i sachin kumar has purchased the bajaj pulsar bike (150 cc) in the month of september 2016 at 7.30 pm from durga purishowroom.

From the day one i am getting problem in front shocker rod of the bike and when i visit the service center for this issue, they have charged me rs/-250 for the shocker problem, even though this amount should not charged by me because this should be include in service maintenance of bike as per your terms and condition.

And for the last two year i am getting issue in the bike while i am running the bike at speed of 40 to 70 /kmph, the handle of the bike is bubbling and all the executive and even the manager has also checked what is the problem in the bike, but every time they telling with new issue that your back tyre is having problem and sometime they figure out with front tyre of the bike and for that issue i have also keep my bike for 4 days in service center but at the final i have not get any result of my bike and the problem remain the same.

I am getting every time new issue in the bike after checking by executive and even manager also, all the executive and also including manager is also not well trained to sort out my problrem.

This is really very bad service we are getting from bajaj service center and even team also not supporting to me while i am visiting the bajaj center.

Sachin kumar rohilla
[protected]
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Oct 4, 2018
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Sep 02, 2018
Updated by Sachin Kumar Rohilla
Bike Owner Name: Sachin Kumar
Registration No. - DL5SAV3842
Verified Support
Sep 03, 2018
Bajaj Auto Customer Care's response
Hi Sachin,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Pulsar
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