Bajaj Auto — bike service not done properly and returned the bike in worst condition

akshayrai75

from Pune, Maharashtra

Address:

J3 - 601 Provident Welworthcity, Marasandra, Dodaballapur Road 561203, 560064

My vehicle was not getting started, so I gave it to Kalyani Bajaj authorized Service center Yelahanka and they asked me to agree for changing the coil and magnet with the rectifier, which I agreed for. They kept my bike for more than 2 days, that's more than what they promised to keep and when they gave my bike back, my rear brake was not functioning properly. I complained about it and they said they did not do anything with the brake. I still took the bike and asked if they have put original parts in the bike replacing the old once which they asked for, and they said yes they only put original once. But now I'm facing the same problem as before where I'm not able to start my bike even after agreeing for everything they asked to replace. My bike service has not been done in the right way and I ask Bajaj to take strict action against this kind of act and solve my problem.
my vehicle no. is KA03-EM-9764
contact no: [protected], [protected]

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Verified Support

Nov 08, 2019

Bajaj Auto Customer Care's response Dear Sir,

We would like to investigate the issue. Kindly call our customer care number [protected] or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in

Regards,
Bajaj Auto

Nov 17, 2019

Updated by akshayrai75 I got a call from one of the service persons to take my bike for service on Friday which he did not pickup and told to take it on Saturday and then again delayed to Monday. Please make sure he collects it on Monday so that I get to use my bike as soon as possible.
Contact: [protected], [protected]
my vehicle no. is KA03-EM-9764