[Resolved] Bajaj Auto — Bike servicing and spare parts | |||||
Sir my name is sumit kumar and i have a bajaj pulsar 220f number jh10y6232. Sir on 11/02/2017 i game my bike to a bajaj authorised service centre flair bajaj at dhanbad. After spending 5000 i got my bike with auto choke problem. Again on 20/04/2017 i gave them my bike for servicing telling them that the auto choke is not working from the last service again they gave me my bike after servicing and i found that auto choke problem unsolved and one more problem has arrived that there is leakage of engine oil from the engine. Again i gave them my bike on 11/07/2017 telling all the problem which was caused due to earlier services this time they told me that they can't resolve it because they don't have parts and when i told them pls order it then they refused it saying that they can't order pls go to other service centre and tell them to order. Because all that leakage of oil now i'll have to spend rs 10000 for the whole engine repair. I'll have to change my bike's piston, cylinder, valves. All this is because of a bolt which they can't order. I don't know why bajaj is making such bikes whose spare parts are not available to its customers. Sir pls help me make them to solve my problems and pay for what they have done. Was this information helpful? | |||||
Aug 17, 2017 Complaint marked as Resolved Bajaj Auto customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 Bajaj Auto Customer Care's response Hi Sumit, We regret the inconvenience caused. We value our customers' time and trust in us. Kindly call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [protected]@bajajauto.co.in Regards, Team Pulsar | |||||
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We would surely like to address your concern and investigate the issue. Please call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [email protected]
Regards,
Team Pulsar