[Resolved]  Bajaj Auto — complaint about bajaj service centre located at nangargaon, lonavala

Address:

Paramjeet Singh, 410401

Yesterday i had given my bajaj v15 for servicing at the said service center around 2pm.

I was told to come around 6pm to collect my bike.

When i reached to the service center, my bike's seat and battery was yet to be fixed and the bike was still wet. I assume that the washing must have happened at the end of servicing.

As soon as the bike was handed over to me there were stains and wet dust still on the kick which i observed. I highlighted the same same to shabaz (Person who serviced my bike), his reply was these small things keeps getting skipped and hence customers must mutually understand.

I took it lightly and ignored it, thinking it must be the only thing skipped.

However, when reached home and saw the bike after it dried up, i was surprise and shocked that washing was just done for the sake of doing it. As the dirt appeared the way it was when bike was before washing. Dirt on engine, alloy wheels, chain cover, shock absorbers, silencer etc etc... And plz don't say that it may have come up while i ride the bike home because my home is not even a kilometer away from your service center.

Please refer pictures attached. (Don't know whether it git attached or no, if it's not visible let me know i'll share via seperated email)

And now my point is that as mentioned by shabaz, if things can get skipped then for what are you guys taking the money from the customer for servicing? You'll are simply fooling the customers and taking their money without even providing a basic service of thorough cleaning of bike.

Even a local garage person would wash the bike better than your this service center.

I need a revert and action on the same at the earliest.

Thank you!!!