[Resolved]  Bajaj Auto — Complaint no.: isr52487 - replacement for my bike

Address:

560016

Sir,
I have given my bike for 2nd free service @ 2144kms in khivraj - ss bikes - mahadevapura branch, bangalore on[protected] @ 10.00am, i was informed that my bike will be ready by[protected], but surprisingly i received call from service station informing that there is no engine oil in my bike, when i spoke to them they have confirmed that there is no leakage also but there is no engine oil.
Fail to understand how there is no engine oil when it is sealed and we suspect that in 1st service they have not filled the engine oil but they have charged for the same.
Due to no engine oil there is noise in engine and the engine is in spoiled condition now.
The service center told us that they will change the piston & bore immediately if we pay 10k and they are not ready to give any further details. Either they wanted us to pay or to take the vehicle immediately.
The service center person is totally non co-operative and not ready to respond to us further.
Is this how bajaj treat customers?
I trusted bajaj and bought this bike, but for blunders from your service centers we should not suffer.
I also understand that my engine performance will be lacking if i change the piston and bore.
With lots of expectation i bought this bike trusting bajaj but such blunders by your service center has spoiled your reputation.
So request you to kindly take necessary action against the service center and arrange brand new replacement for my bike as i bought it couple of months back.

Service center address,
Ss bikes
No. 202/1, mahadevapura beside flyover extension,
Outer ring road, bangalore - 560048