[Resolved]  Bajaj Auto — complaint of bajaj platina 100cc

Dear sir,
I purchased a bajaj platina 100cc motorcycle from pioneer motors enchakkal, trivandrum (Sub office of thycaud showroom) on[protected]. From the day i purchased, i noticed a noise from the gear box or from the engine side while running. I informed the showroom manager and he convinced me that this is a normal sound for new on-road vehicles, after some kilometers it will stop. But that hasn't happened till date.

Two services are done and they have charged me around rs.600 for repairing to rectify that noise. The problem has not been solved even after those services. The vehicle has run around 4100km. Still that noise persist. I am not satisfied with this bike and the serivce providers. I informed several times to service magager and they refuse to rectify the same. I think there was some manufacturing defect. I have compared this with other bajaj platina 100cc bikes and this problem is only seen with my bike.

After i made above complaint to pioneer bajaj. They informed me to handover the bike for checkup to thycaud pioneer service centre. My bike was with this service centre for the last 7 days (From[protected] to[protected]. The service manager has admited that there exists a noise. As he couldn't find out the reason for that noise, he just gave back my bike after 7 days without fixing it.

I'm sure that its a manufacturing problem from the company's side.

Till now, the problem not yet cleared. Bike turn around 6300kms. Still no proper clearance from service side. No guaranteed mielage.
Not satisfied. Worst bike. Feeling cheated.
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Dec 20, 2019
Complaint marked as Resolved 
Verified Support
Nov 19, 2019
Bajaj Auto Customer Care's response
Hi,

We would like to hear from you and discuss the issue that you have faced. Request you to call our customer care number [protected] OR register your concern on our website at http://bit.ly/2bNKlSK You can also write to us at [protected]@bajajauto.co.in

Regards,
Bajaj Auto
Complaint comments 

Comments

Mobile no. [protected]
imei 1. [protected]
imei 2. [protected]
gsm. 850/900/1800/1900mhz
lte fdd. Bands 1/3/5/8
lte tdd. Bands 38/40/41
s/n:cymj79r49hvwr8eu
Akendra Vishwakarama's reply, Oct 20, 2019
My phone is losted
Dear sir/madam
We have a loan for two wheeler Bajaj discover 125
LAN (L2WBH[protected] name of Shaida B
Registration mp 38 MG 8622
Please send me the details of my loan
By statement
Thank you for your help
My mail id is ([protected]@gmail.com)
[protected]

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