[Resolved]  Bajaj Auto — complaint reference no. is isr-509612 - bajaj pulsar bike - item to be repaired or replaced

Address:Subhodip Patra, New Matri Jewellers, Gopalmath Main Road, Durgapur, West Bengal 713217, India, 713217

Dear sir/madam,

[complaint reference no. Is isr-509612]

Few days ago i bought a bajaj pulsar bike from durgapur showroom, but from the first day itself i have discovered that my bike is having issues and the engine is not getting start properly. I have informed the same to the showroom and they tried their best to fix this but couldn’t able to fix. They have confirmed that the bike engine is having some issue. Probably some manufacturing defect or so.

I am a regular customer of bajaj and i have never experienced this with my previous bikes. I am very disappointed with this service from bajaj.

The consumer rights act makes it an implied term of the contract that goods i receive must be of satisfactory quality and for the reasons stated above they are not.

As you are in breach of contract i am entitled to have the item replaced with the new one.

I look forward to hearing from you.

Yours faithfully,

Subhodip patra
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May 24, 2019
Complaint marked as Resolved 
Bajaj Auto customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2019
Bajaj Auto Customer Care's response
Hi Subhodip,

We regret the inconvenience caused. Please be assured, we will look into your concern so that we can provide better assistance.

Regards,
Team Pulsar
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