Bajaj Auto — ***** Complaint Regarding Auto Rickshaw Service and Laxmi Service Center ******

Dear Team,

My name is Manjit Singh, i have purchased an autorickshaw from Laxmi Motors(Mundhwa, Pune) 7 months ago, My vehicle number is MH 12 SK7752.
I would like to bring to your notice that, It been 7 months i have facing issues with my autorickshaw, below are the mention are the same :
1) Front fork + Front housing too much of left side pulling to be replaced new.
2) Idling gets fast in running plus vehicle gets stops while running,
Carburetor Sensor + Carburetor not working fine request you to please replace the same.
3) Rear shock absorber - vehicle tilts left side and gets unbalance
4) Engine tappets (rockers) noise too much twice set but no result
The service center (Laxmi Service Center, Mundhwa) says that bajaj company has not provided any fault finding devices, For small work also i have to wait for hours, no proper mechanics are available to attend the problem.
It's been 7 months since I have been going to Laxmi Motors (Mundhwa, Pune) but still now they have not yet resolved my problem, whenever i go to them they check my vehicle and say it's fine.
As I have been driving the rickshaw for the last seven months and I'm facing the above-mentioned problem, which is causing a lot of inconvenience to me and the showroom people are least bothered to solve my problems.The showroom people are not giving me proper service and they have no resolution to the issue which my vehicle is facing, it's really disappointing and annoying.
As a middle class person the autorickshaw is my the only way to earn bread and butter for my family and way of income for me to support my family, if the my rickshaw is not working fine so how will i manage to do my business.As bajaj being a reputed company i opted for your company's vehicle but the kind of service what i am getting is just not up to the standards.
I would like to request the team to look into the matter and please help me in getting the problem resolved.I hope and wish writing to you will help me get the problem solved permanently and request to please take some action against the showroom as they are not providing the services which are required.

Yours Sincerely
Manjit Singh
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