Hi,
I am writing to address issues related to the Pulsar 400NS that I purchased in November 2024 in full cash from the Bannerghatta outlet showroom.
I initially reserved a black Pulsar, but the showroom staff persuaded me to accept a white one instead, which was disappointing.
Since acquiring the bike, I have faced numerous problems, including frequent shut-offs. I have returned the motorcycle to the service center at the same branch about four times for diagnosis, yet the issues remain unresolved.
The bike is not even two months old and has only been driven 800 km, yet it is causing significant problems. For your reference, I have attached a video demonstrating the issues.
This will be my final attempt to get the service center to fix the bike. If the problems persist after this visit, I will be compelled to escalate this matter legally.
Person who i have spoked already regards to issue- Showroom Sales - Srinivas - service center - Lindu and Raghu service manager.
Thank you for your attention to this urgent issue.
regards
[protected]@yahoo.com
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