Bajaj Auto — dealer refuse to provide valid free service & provide a fake service invoice

Address:	700118
Website:	www.consumercomplaints.in

I am writing today to complain of the Poor & Fake service I received from Bajaj Dealer - VISAKA MOTORS(12723) on August 12, 2018.

I have purchase a Discover 110cc as on 20.02.2018 from
VISAKA MOTORS (12723)
100/B, B.T.ROAD, SUCHAR GIRJA,
SODEPUR, KOLKATA-700115,
NORTH 24 PGS, W.B.

I have take my First Free Service as on 16.04.2018 from VISAKA MOTORS (12723) with 335 K.M. (Scan copy attached herewith) .

From Last month my bike is suffering for poor Pickup & low sound from Horn issue for which I have communicate with VISAKA MOTORS for availing my 2nd Free Service; the booking date fix on 12.08.2018 Sunday at 9 a.m. But after visiting to VISAKA MOTORS (12723) service reception desk they refuse me to give me Free Service as because Online CRM showing I have already taken my 3RD Free Service from Prashant Auto (26381) with reference to Job Card No. RCJC [protected] at 9999 K.M. which is most shocking & painful for me as because I ride only my bike 2130.3 K.M till date & I have never visited to any other dealer/vendor as authorised dealer/ service center is nearby my location. I also found the mobile number mention in CRM for the last 2 sevice is not below to me.

After several request & cross check with Manual Book & Physical Meter reading (2124KM) with the Service Manager ( they have agree to provide me as "Within Warranty" support.

I am most annoyed that I wasted a morning (and half a day's vacation) waiting but Not getting my valid 2nd free Service as scheduled.