Bajaj Auto — delayed in delivery

I have claimed insuarance on my bike 16 days ago at salasar bajaj bhiwandi. They ensured me to give my bike in one week time first they did not call me even a single time when i call them they say we will give your bike in one day two day. Today they call me to pick my bike up as they have completed the work. But when i reach there service centre they are telling me to wait for another hour we havent finished your bike repairing. What the hell is this bajaj is providing there costumer. Stupidity at its worse.