Bajaj Auto — Fake promise

Address:

Chandigarh, Chandigarh, 160022

I would like to highlight the issue which I am going through right now.

first of all I am a biker and a big-big fan of Bajaj bikes especially pulsar series. I've been waiting for Dominar from last two years, as this is my dream bike. after a long wait when this bike was finally released in Chandigarh on march 15, I went to Pratap auto in sector 22 B Chandigarh to book this bike.

Upon checking the outlet on 21st March one of your team member told me that we only have six dominar only in ABS version, three white and three blue. Non ABS is not available. So very excitedly I booked white dominar ABS and paid full amount through cheque. I was also told that if I want to take bike today, I can. but I told them I need bike by 25th march and once the cheque gets cleared they will call me.

The cheque got cleared on 24th march and amount got transferred. after that till today I didn't got any call from the showroom. today when I called then, they just left me highly disappointed and in tears. when I asked that when can I come to pick up my bike, following things were told to me by the gentlemen in the showroom on phone:-

•White colour Dominar ABS is not available, we didn't had enough.

•There is some problem with white colour engine so we cant give.

•the person who booked my bike didn't had knowledge about the stock available

•The new stock will be available after three months

•We cant take bike from any other outlets and give you

•you can take your refund or non ABS version.

•if you want a return, you have to give application

I mean, the customer representative/ showroom guy is trying to make me fool or think I am a fool. by giving me such kind of **** answers what does he want to prove? that I did a big mistake by paying for the bike.

Now, I have bought accessories as matching to bikes worth 30 thousands, I have booked a bikers trip worth 18 thousand which starts 3rd april onwards.

What should I do now, I need my bike that's all I want before 3rd april. I expect one of the senior manager to call me today @ [protected] and confirm me about the delivery. I don't want to take unnecessary actions which will spoil image of Bajaj motors in the market. waiting for the response.