[Resolved] Bajaj Auto — Gear shifting problem in newly purchased avenger 220 street

vin81763

from Hindaun, Rajasthan

Address:

New Delhi, Delhi, 110092

I have purchased avenger 220 street two weeks ago. There is gear shifting problem in it. I told to showroom dealer(Fairdeal, Ganesh nagar) they told me bring bike to their showroom to check with the mechanic. I took my bike 2 times in two weeks but everytime mechanic made temporary adjustment in it. Finally they advise me to go to service center(patpatganj). I took my bike there on 15April. And its been 2 days and i haven't recieve any response from their side as well about the status of my bike. This is the condition of NEWLY PURCHASED BIKE. I am very much depraved and disapointed with the pathetic customer experince. And if my problem not resolved soon. I will not only go to consumer court but also share my feedback on all social media sources. And also suggest my all known ones not to purchased Bajaj bikes.

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May 18, 2017

Complaint marked as Resolved

Verified Support

Apr 17, 2017

Bajaj Auto Customer Care's response Dear Valued Customer,

We apologize for the inconvenience caused. Kindly call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 and our team will provide necessary assistance. You can also mail your concern at [protected]@bajajauto.co.in

Regards,
Team Avenger United

Apr 19, 2017

Updated by vin81763 Hi Team,

One more mail, one more disappointment. Again i got a call from service centre saying that your problem has been resolved. Today in the morning when i reached to service centre and took ride of my bike. I found out problem was as it is as it was. I told the supervisor about the same. Instead of resolving my problem he tries to make me believe that everything is fine and not ready to listen the my concern issue.

Even thats not all when i submitted my bike the fuel tank was full and when they returned the fuel tank was half empty.

I will promise you i will share my experience on the public forum and go to the consumer court about the same.