Bajaj Auto — issue related spare part

Chetan Era

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421305

Hello team,

I have already raised complaint on 23rd may 2018, but till today no response from your side... Daily once i called to customer care... They says, within 24hrs concern team will me... But i have not received single call.. Even i drop a mail and chasing daily... Same response from your end... My complaint number is isr-349165..

Actually problem is.. I have bajaj v15 bike..in feb 2017, petrol tank is damaged in accident... Then i submitted bike in authorised service center, i paid a money they change my petrol tank... That time i'm don't observed that... One spare part (Air flow screw) is missing... Recently i observed petrol is leaking from that... Then immediately went to bajaj salasar authorised service centre bhiwandi-421305, they checked my bike and said that part is not mentioned in catalogue.. So we can't help you.. Then i contacted to customer care... And registered complaint on 23rd may 2018... They said within 24 hrs concern till call you and resolve your problem... Then i wait for 24hrs.. No response... Then started chasing daily... Response is same... Please find attachment for your reference.

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Comments

Bajaj V

from Mumbai, Maharashtra

Hi Chetan,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Bajaj V

Bajaj V

from Mumbai, Maharashtra

Hi Chetan,

Thank you for helping us with your complaint number. We will get this checked and get back to you.

Regards,
Team Bajaj V

Chetan Era

from Mumbai, Maharashtra

still i have not received any call/ mail regards my issue... so many time i have called to customers care ... replay is same... we are forwarded to concern team, they will contact with in 24 hrs.