[Resolved] Bajaj Auto Limited — defective new platina motorcycle

Sanjeevtelesonic

from Gurgaon, Haryana

Address:

Faridabad, Haryana, 121001``

Dear team i have purchaged a new bajaj platina bike on 22/10/2017 from tcs bajaj center faridabad. They given me a faulty bike it giving black smoke but as per service center person it will give black smoke because it new. This is very bad after multiple visit still they are saying it will go slowly. I am not able to understand why a new bike will give black smoke. When we goes to purchase a new bike in exchange offer they are doing first activity to check smoke but in as per them smoke is ok whats a logic. This is very irritating service from bajaj group... My bike engine number is pfyrhg44234. My contact number [protected]

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Dec 16, 2017

Complaint marked as Resolved

Bajaj Auto customer support has been notified about the posted complaint.

Nov 15, 2017

Updated by Sanjeevtelesonic well service given by baja team as my issue still pending but they have closed my complain ISR236769.This si showing thier work nature...

Verified Support

Nov 15, 2017

Bajaj Auto Customer Care's response Hi Sanjeev,

We are concerned to note your feedback. Please be assured, we will look into your concern and get in touch with you.

Regards,
Bajaj Auto

Nov 16, 2017

Updated by Sanjeevtelesonic How much time you have to require i think this is not a such big task.Still there is no response.I think your team will take 4 to 5 years for responce.