[Resolved] Bajaj Auto — negligence in filing records

Shijin Abraham

from Noida, Uttar Pradesh

Address:	New Delhi, Delhi
Website:	www.bajajauto.com

Odel name "pulsar 160 ns", vehicle no: dl 3s dz 1252, chasis no. : md2a92cyxjcl13672, engine no: jeycjl17474 on dated : 25 march 2018.
The km until now is 594 km. Today i. E. 28th april 2010, i visited dewan auto, 3 shamhu dayal bagh, okhla phase-3, near kalkaji mandir metro station, new delhi, for my first service. The km reading they mentioned in their record was 2115 because of which my first free service coupon was expired. We are not aware that this happened because of the negligence of the staff members or they did it intentionally. Further the message that i received on my phone ([protected]) was that the 2nd free service is approved which is wrong as this is my first service.
Thereafter i request you to look into this matter and avail my next 2 services that is 2nd and 3rd service free. Hence further send me a confirmation for 2nd and 3rd free service as soon as possible.

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Jun 4, 2018

Complaint marked as Resolved

Bajaj Auto customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

Bajaj Auto Customer Care's response Hi Shijin,

We would like to investigate the issue. Kindly call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Pulsar

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Comments

Durga Panduri

from Bengaluru, Karnataka

Change phone number

Strange Aman

from Dhaka, Bihar

I have purchased a pulsar 150 on 10 april 2018 from swadeshi bajaj showroom Hazaribagh

Battery provided by them stop working after 7 days

When i visited to showroom
They are telling me to come tomorrow, after 5 days

I[censored] guys can’t give service on right time stop selling products

Solve my problem as soon as possible

Bajaj Auto Customer Care's response, May 4, 2018

Verified Support

Hi Aman,

We are concerned to note your feedback and would like to investigate the issue. Kindly call our customer care number at 1800 233 2453 or register your complaint online by clicking http://bit.ly/2bNKlSK You can also write to us at [email protected]

Regards,
Team Pulsar