[Resolved]  Bajaj Auto — negligence of the service center, did not sort out the problem of my bike

Address:785640

Sir i am bitu deoghoria from assam. I have purchased one bajaj pulsar rs 200 bearing registration number as 04p 7226 from akash bajaj situated in sivasagar town, (Assam) two years back. I have been facing a lot of trouble in my bike from 1st servicing itself that includes engine problem, ignition problem etc. When i went to the dealer and asked the manager to fix the problems he didn't pay attention to me. Than one of the employees of that showroom told me that they have to take my bike to their jorhat showroom. I agreed to them and left the bike in their showroom. After 10 days they call me up to take my bike. I reached to the dealer and started to check my bike and found that they have made scratches in my bike everywhere in the body. I was totally annoyed and were very angry. After receiving my bike i found that they did not sort out the problems. I lost hope on that dealer to take my bike again to them. So sir i requested you to kindly look after the matter as soon as possible. Thank you
Dealer name = akash bajaj (B. G road)
City = sivasagar
State =assam
Pin=785640
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Feb 20, 2018
Complaint marked as Resolved 
Akash Bajaj B.G Road, Sivasagar - 785640(Assam) Ph.03772-223830, 09706076243
Bajaj Auto customer support has been notified about the posted complaint.
Feb 20, 2018
Updated by Jitumoni Deoghoria
Sir I am Bitu Deoghoria from Assam, Sivasagar district issued this complain to you regarding my bike bajaj pulsar rs 200 which I had bought from Akash Bajaj as mentioned in the complaint letter. I have to came up here to complain about the problems that I am facing since 1st servicing because the dealership manager did not payed attention to my issues. So Sir kindly please look upon my matter.
Feb 20, 2018
Updated by Jitumoni Deoghoria
My phone number is [protected]
Verified Support
Feb 21, 2018
Bajaj Auto Customer Care's response
Hi Jitumoni,

We regret the inconvenience caused. We value our customers' trust in us and do not encourage any negligence towards them. Kindly call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5 You can also write to us at [protected]@bajajauto.co.in, our team will provide the required assistance.

Regards,
Team Pulsar
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