[Resolved]  Bajaj Auto — negligent service and miss guidance to customer

Address:

560085

I am writing this mail with very much regret, as i am repeatedly facing problems. I own your premium vehicle dominar d400 and i am not satisfied with your service provided by your dealer m/s. Popular bajaj located at banashankari, as i had been facing two main problems in my bike from day one ie:
1. Gear shifting and clutch action is very hard: and when i complained several times the service team just miss guided me saying that its perfect and for some dominars it gets smoothened out with sometime, and recently when i was little bit on their shoulders they tell that the gear shifter has some problem and has to be replaced. Basically they just miss led me for one year even with my frequent complaints.
2. A rubbing sound while the bike is driven: they have not given a permanent solution for this problem instead they say its common and ask me to visit them after every 250-300 kms. I have encountered these problems in only my bike and they mislead me saying that's common. I was a happy customer of yours owning bajaj 150, super, chetak and pulsar 150, as hamara bajaj (Your tagline) but i had never expected this kind of service for your premium vehicle. Solve these problems immediately at free of cost.
Regards